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Tom Williams Lexus

1001 Tom Williams WayIrondale, AL 35210
1-888-731-16401-888-731-1640

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At Tom Williams Lexus, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase ex ... Read more
At Tom Williams Lexus, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase experience so satisfying, you'll be our customer for life! We'll always treat you like a guest in our own home. See us for your best selection of New & Used Lexus IS250, IS350, GS350, LX570, GX470, RX350, LS460, ES350 and SC430.

Why You Should Buy a Used Car From Us

At Tom Williams Lexus, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase ex ... Read more
At Tom Williams Lexus, we've been here since the beginning, which means we've got years of experience working to your advantage. It's our pledge to make your purchase experience so satisfying, you'll be our customer for life! We'll always treat you like a guest in our own home. In fact, we've adopted a "No Haggle" approach so you won't have to spend hours negotiating for our bottom line price... it's right on the windshield!

Dealer Disclaimer

All advertised prices exclude government fees and taxes, any finance charges, any administrative charge. See dealer for details!
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 30 
lifedeathmatter2/23/2015 08:46:58 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Clif Payne
Clif Payne was the LTR that assisted me in choosing and purchasing my new Lexus NXt. He actually sold me my first Lexus back in 2000 and I was impressed with his friendliness, knowledge, and his caring attitude. Living up to that reputation, Clif spent hours of his time helping me choose and understand the technical details of my new car before the purchase, explaining the differences between the Lexus and other vehicles I was considering buting, and subsequently spent an entire afternoon with me making sure I was well acquainted with all the features, even programming most of them for me. He is the most outstanding salesperson, now LTR, that I have ever dealt with in my many years of purchasing multiple cars, and he is one of the primary reasons I chose to use this dealership again. I would highly recommend anyone considering the purchase of a new vehicle to use Clif and Tom Williams Lexus for their purchase. The dealership itself, namely its service department, exudes a friendly willingness to be of assistance to please the customer, and the quality of the work is exemplary. I will certainly purchase future vehicles from this company.
michelle2/02/2015 01:42:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:terry lewis and mike robbins
As a woman purchaser, I felt comfortable and I was not condescended to. They did all they could to make the deal possible and within my budget.
BhamBuyer1/29/2015 12:24:28 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary Mugnier, Jeff Wong
After having driven my old GS longer than I care to admit, Gary Mugnier met us at the door Saturday and worked with us for a couple test drives (ES and GS), provided useful info and then responded quickly when we called back to check on driving and then buying a different ES350. He and the finance team, including Jeff Wong, simply showed us why we have come back again to Lexus and Tom Williams -- everything is done with premium service and a customer-first approach. It is refreshing in this internet age of stripped-down treatment to have this kind of an experience. We will call Gary next time we need his services, and are enjoying our new car very much.
Oldguy1/16/2015 09:35:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Terry Lewis, Jeff Wong
As a repeat customer (2 from the dealership and 2 more from the salesman) I continue to be pleasantly surprised by Tom Williams Lexus. From giving what I wanted on my trade-in to handling all of the paperwork quickly and efficiently, I could not ask for more. And the salesman, Terry Lewis, was outstanding as he has always been. I am picky and can almost always find something to suggest as an improvement, but I am at a loss to do so here.
JV1/12/2015 03:30:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew S.
We found the vehicle we wanted online. I called the dealership and spoke with Andrew. We've all been burned before so I was skeptical of the sales experience but everything they told me was true and I will be buying from Tom Williams Lexus again!! It was very refreshing to get exactly what we were looking for and the sales experience was wonderful.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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