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Toyota of Cool Springs

1875 W McEwen DrFranklin, TN 37067
1-888-920-97671-888-920-9767

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

FREE LIFETIME POWER TRAIN WARRANTY*! Free Toyota Care 24 months or 25,000 miles on every new car purchase Free shuttle service for your service convenience Free gourmet ... Read more
FREE LIFETIME POWER TRAIN WARRANTY*! Free Toyota Care 24 months or 25,000 miles on every new car purchase Free shuttle service for your service convenience Free gourmet coffee Free freshly made cookies Free carwashes Child's play area Extended service hours including Saturday Toyota Certified Master Technicians with more than 25 years experience We will give your new car a full detail at delivery Free tank of gas on every new car delivery

Why You Should Buy a Used Car From Us

110% PRICE PROTECTION*! Toyota of Cool Springs will never knowingly be undersold. If you find a lower price on a comparable vehicle within 2 weeks even after the sale--br ... Read more
110% PRICE PROTECTION*! Toyota of Cool Springs will never knowingly be undersold. If you find a lower price on a comparable vehicle within 2 weeks even after the sale--bring it to our attention and we will pay 110% of the difference. FREE LIFETIME POWER TRAIN WARRANTY on select vehicles*! Free shuttle service for your service convenience Free gourmet coffee Free freshly made cookies Free carwashes Child's play area Extended service hours including Saturday *See Dealer For Details

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 2.9
    Customer Service
  • 3.3
    Quality Of Work
  • 3.6
    Friendliness
  • 2.7
    Overall Experience
  • 3.0
    Price

Dealership Reviews

1 - 5 of 22 
Joe1/06/2015 10:33:28 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ken
We looked on line at vehicle inventory found a Camry we liked went to dealership to look at and the price was $3000.00 dollars higher. Salesman told me it was a mistAke happens all the time.. Wasted 3 hours of our time bought some where else where we weren't mislead..
Jill12/28/2014 12:28:13 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:...
Got the run around on price.. Staff needs better trained.. Would never go back to this dealer.. We ended up buying from someone else.. Owner was friendly
Dulcilo5110/25/2014 12:42:03 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:ELea
I have never purchased from this dealership; this is a review of the service department. Although I own two Toyotas and this dealership is the closest to me, I will never return here. I stopped using them when a service manager tried to sell me a totally unnecessary fuel injection cleaning for several hundred dollars. I am an intelligent person and an informed consumer. Don't try to upsell me on services that the manufacturer does not recommend when I come in for routine service. Then, I started getting calls from a marketing firm that evidently has been hired to mine the internet for contacts. They made a bogus appointment for me, which I went online to cancel (I suppose I then confirmed I was a live contact, unfortunately, I should have just ignored it.) I then received calls to reschedule the bogus appointment, even after I asked to never be contacted again by this marketing company. These kind of aggressive tactics are a complete turn off to me. Business is built on personal relationships, not by call centers. I hope they get many more customer complaints about this and realize what a mistake contracting with this marketing firm was.
Junebug's Camry8/17/2014 12:59:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ethan Phillips and Tony in Finance
Car buying is usually a miserable experience but working with this dealer and salesman (Ethan) was easy and enjoyable. Everyone was friendly and timely and we were only on the lot about 2 hours start to finish. A real blessing.
TracyPrice3/18/2014 09:00:37 AM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ron Green
Came in to look at a used car. Salesman and his wife team started working on us immediately. Salesman went to find cars while assist started trying to get all our info including filling out a credit report. Finally after 15 min he came to get us to show us the one car he thought was perfect for us. We did not like it, so wanted to look at other cars. After several cars and wondering around a little, the salesman seemed to be getting a little frustrated. After we got back from our test drive with his assistant, he had the next perfect car for us. Offered us a Cadillac Diville for $8500. I pulled up KBB and it said car was worth $2850. My budget was $7200, so after wanting some time to think about it, he offered to try to talk them down. Brought back his manager, and did drop the price quickly to meet out $7200 budget. Still feeling something was not right, since KBB would not go over $3000 for the car, I told him I wanted to think about it, and he very rudely said ""fine", turned his back on us and sat down with some other customers. Pulled up their website after I got home and they had that car listed for $6794. Needless to say, I will never set foot back in that dealership.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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