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Action Nissan

307 Thompson LnNashville, TN 37211-2428
1-866-788-83551-866-788-8355

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.3
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 27 
JillMac11/15/2013 10:33:46 AM
2.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jasmine
Very upset with the customer service AFTER the sale. We weren't told that they only had one key and one key fob until AFTER we completed the sale. MY understanding is that all vehicles come with two sets. The sales rep said that she will check into it and follow up with us. We have called the sales representative two times and have been given the run around. I even left a message for the customer service department and have not heard back from them. Very disappoinitng as we have purchased two vehicles from this dealership in the last 4 years, but we will not be going back.
Tr19247/11/2013 10:53:50 AM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark
I called about an Altima listed online without pictures, just seeing if they still had it. The salesman was very nice after I made it clear I didn't want a brand new car. He had the car pulled up front when we got there and was extremely nice. However, as soon as we got there he said there was an error in the pricing and they would only honor the price that day and couldn't fix anything wrong with it. I was also told I couldnt take the car home that day because it was a recent trade and needed to be detailed and an oil change, they DID give me a loaner. When I went to pick the car back up AT MOST all they did was run in through a car wash, there was black on the wheels, the inside was NOT vacuumed. I had to purchase a battery the very next day. I feel that they didn't care if I was happy or not just because of the pricing error (if that was even true, probably a sales tactic). Again, I was pleased with the salesman, just not the cleanliness and effort in the vehicle. *Mark McCormick called to follow-up with me about being unsatisfied, he was extremely apologetic and offered for me to bring the car back to be cleaned. He was very sincere in his efforts to make things right and apologized many times for the cleanliness of the vehicle being looked over. I was never unsatisfied with the car itself (mechanically) or the salesman, he was GREAT and I would definitely go back and buy another car from him. I let him know it was simply the cleanliness of the car that I was disappointed in.*
swith75/31/2013 02:13:58 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Stuart Floyd, Ashley Davis, Larry Bicknell
I started my car shopping experience with Action Nissan online, best thing ever regarding this shopping venture! Because it had been many years since my last car purchasing experience, I was really dreading the process; however, I was very pleasantly surprised by the personnel at Action Nissan. The service rendered was impeccable from beginning to end. Sales Consultant, Stuart Floyd responded immediately to my e-mail inquiry to purchase a new Nissan Sentra. When I showed up at the dealership to look over the inventory of available vehicles, Stuart recalled my unique specifications for a new vehicle to take me into my retirement--no bells and whistles, just economical CAR! I did not want to pay for leather seats, navigation system, or a stereo system capable of blowing me into the middle of next week! Although MY car of choice was not on site, Stuart found elsewhere. I was a bit disappointed about that, but he offered a nice loaner car and delivery of vehicle to my home upon arrival at dealership. Not once did I feel pressured or uncomfortable about my experience at Action Nissan. I stated my price, what I could and could not afford and Ashley Davis and Larry Bicknell who assisted me with the final details of financing respected and honored my financial stance. Even though I had a slightly better offer from another Nissan dealership (too pushy), I afforded Action Nissan my business because they, especially Stuart Floyd made the process of purchasing a new vehicle so hassle-free. Thanks, Stuart and Action Nissan!
ctcottrell5/28/2013 07:18:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Jarmon
This one started a little rough as they had to transfer a car from another dealership that turned out to not have the features we wanted. They wanted to make it right though and brought in another car that did meet our requirements and did everything they could do to make it right.
larrymoore3/21/2013 11:30:22 AM
4.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Stuart Floyd
I wanted to purchase a Nissan Pathfinder and consulted my brother who had been a customer at at Action Nissan. He told me Stuart Floyd was the person to see who was professional, courteous and patient to help you make the right choice when choosing a vehicle to meet your needs.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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