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Crown Chrysler Dodge Jeep of Cleveland

511 S. Lee HighwayCleveland, TN 37311
1-844-243-78351-844-243-7835
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate ... Read more
Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more. Exceeding your expectations, one customer at a time.

Why You Should Buy a Used Car From Us

Does one of our pre-owned cars, trucks or SUVs strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. ... Read more
Does one of our pre-owned cars, trucks or SUVs strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time wi ... Read more
Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time without notice. Not responsible for data entry errors or typos.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 89 
rollingrobin5/06/2016 12:53:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cody Carpenter
I recently moved to Cleveland and had the same service provider in my old state for 15 years. I was apprehensive about finding a new dealer. I was not disappointed at all. Cody helped me with the service and kept me informed. I will be making this place my choice for service. Thanks.!
Crown Chrysler Dodge Jeep Ram responded to this review
5/09/2016
Thanks for the wonderful feedback, rollingrobin! We're so glad to hear that Cody helped put your concerns at ease, and made sure that your first service experience with us was nothing short of excellent. It's wonderful to know that he was helpful and attentive, and kept you well informed throughout the process! We appreciate your business, and look forward to assisting you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Cleveland
Yellowjacket4/06/2016 04:36:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cody carpenter
Cody was friendly. Got my vehicle in the shop in a timely manner. Made sure I was well informed of how long the oil change was going to take. Would definitely recommend this dealership to others
Crown Chrysler Dodge Jeep Ram responded to this review
4/08/2016
Thanks for the recommendation, Yellowjacket! We're happy to hear that Cody was so attentive, and made sure your vehicle was taken care of quickly and efficiently. We're glad you were kept so well informed and accommodated! We appreciate your business and look forward to assisting you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Cleveland
K1w1Steve3/09/2016 12:58:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Milsaps
Jeff Misaps was once again very helpful in quickly solving our car problem. First, on the phone, with ensuring we understood what would need to happen, and then at the dealership quickly and courteously handling our job. He also ensured that we had the updated service plan for the vehicle and recommended some services based on our needs. He then booked us in to get things done before we travel next week.
Crown Chrysler Dodge Jeep Ram responded to this review
3/11/2016
Thanks for taking the time to share your feedback, K1w1Steve! It's wonderful to hear that Jeff was so helpful, and took his time to ensure that everything was thoroughly taken care of for your vehicle's service. We're glad you were so well accommodated, and that we were able to quickly solve the issues your car was having! We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Cleveland
MURRAY3123/07/2016 09:48:23 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Rigdon
My first jeep had some serious issues from the factory and had to be replaced by Jeep. This was a long process having to go through several levels (corporate) Kat was extremely diligent in her dealings with corporate to have the problem resolved and my vehicle replaced. Kat was extremely patient with me as well as customer service and corporate. I have had very few problems with my current vehicle , but the ones I have had she made sure they were done, done right and done in a timely manner. Kat is very knowledgeable, professional, courteous, attentive to detail, and a pleasure to deal with. Kat reflects very positively on Crown Chrysler Dodge Jeep Ram ! Travis Rigdon has done almost all work on both of my Jeeps including installing the lift kit. Travis is very knowledgeable, extremely capable,and treats my vehicle as if it were his own. I am very confident in his work and feel Crown is lucky to have an employee of his caliber.
Crown Chrysler Dodge Jeep Ram responded to this review
3/09/2016
Thanks for the wonderful feedback, Murray312! We're so happy to hear that Kat was able to work with you to ensure that everything was taken care of with the replacement of your Jeep, and that she was thorough and diligent throughout the whole process to make sure that you were well taken care of and nothing was overlooked. We appreciate your patience throughout this situation and are glad to hear that she was able to get everything resolved for you. It's also wonderful to know that Travis has been so helpful and accommodating to you each time you've brought your vehicles in for service, and has instilled such great confidence in the work that he performs. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Dodge Jeep Ram Cleveland
Shaker18153/07/2016 08:57:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Margaret Hewitt,Jeff Milsaps,Kat Cole,Patricia Neal
I am a car guy and I'm really picky with my vehicles. I have not had much pleasure in taking my vehicles in for service due to getting dings or scratches on them while at the Dodge dealerships. Recently I had to take my Challenger in for a noise that needed to be checked out. I called and spoke with Trish after being referred by a friend. She assured me that they could handle the repairs and would take good care of my car. The appointment was made and parts had to be ordered so I picked it up and everything looked fine. I brought it back in a few days after, when parts arrived and it was back on the road in a reasonable time and best of all, it was just as I had left it. They took care of me and my car! No stress from getting scratches or dings in my car. I will be happily going there for service/repairs from now on. Thank you all for the service!
Crown Chrysler Dodge Jeep Ram responded to this review
3/08/2016
Thanks for the 5-star rating, Shaker1815! It's wonderful to hear that Trish made you feel confident about bringing your car in to our dealership, and eased some of your concerns about leaving it in our care. We're so glad that we could take care of everything for you and ensure that you got your Challenger back looking great! We appreciate your business, and we look forward to working with you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Cleveland
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Crown Chrysler Dodge Jeep of Cleveland : Cleveland, TN 37311 Car Dealership, and Auto Financing - Autotrader