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Crown Chrysler Dodge Jeep of Cleveland

511 S. Lee HighwayCleveland, TN 37311
1-844-243-78351-844-243-7835
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate ... Read more
Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more. Exceeding your expectations, one customer at a time.

Why You Should Buy a Used Car From Us

Does one of our pre-owned cars, trucks or SUVs strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. ... Read more
Does one of our pre-owned cars, trucks or SUVs strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time wi ... Read more
Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time without notice. Not responsible for data entry errors or typos.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 92 
bradmt 6/27/2016 09:41:45 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:John Jamieson
The salesman that I spoke with didn't really listen to what I wanted in a new vehicle. He was trying to get me to buy a completely different car that I didn't want. Also he didn't write the right info on my temporary tag or the right VIN number on it. Then the Finance manager filled out half my paperwork with the wrong VIN number. I had to go in 5 days later to resign all correct papers. Just a bad experience sale wise.
Crown Chrysler Dodge Jeep Ram responded to this review
7/01/2016
Dear bradmt, We appreciate you taking the time to post a review of your experience with us, and we apologize that you feel that it was not satisfactory. We would welcome an opportunity to discuss your experience with you in more detail, and to that end I have been trying to reach you at the number we have on file. Could you call me back at the dealership on 423-476-6555 at your earliest convenience please? Sincerely, Benny Hamby, Sales Manager, Crown Chrysler-Jeep-Dodge-RAM, Cleveland TN
Tip6/14/2016 02:24:58 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Milsaps
We were on a long trip when oil pressure dropped. Got to Crown dealership. They promptly and courteously ordered a part and got us going again.
Crown Chrysler Dodge Jeep Ram responded to this review
6/16/2016
Thanks for the 5-star rating, Tip! We're happy to hear that we were able to take care of your emergency repair and get you back on the road quickly so that you could get on with your trip! We appreciate your business! Regards, Crown Chrysler Dodge Jeep Ram Cleveland
Meghan186/11/2016 04:51:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Daniel Martinez
Daniel Martinez is an amazing salesman! He knows the product he is selling and is very professional. I would definitely recommend him. Will definitely come ask for him when I buy another car.
Crown Chrysler Dodge Jeep Ram responded to this review
6/13/2016
Thanks for the recommendation, Meghan! It's wonderful to know that Daniel was so helpful and informative, and made sure you were well accommodated. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Dodge Jeep Ram Cleveland
rollingrobin5/06/2016 12:53:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cody Carpenter
I recently moved to Cleveland and had the same service provider in my old state for 15 years. I was apprehensive about finding a new dealer. I was not disappointed at all. Cody helped me with the service and kept me informed. I will be making this place my choice for service. Thanks.!
Crown Chrysler Dodge Jeep Ram responded to this review
5/09/2016
Thanks for the wonderful feedback, rollingrobin! We're so glad to hear that Cody helped put your concerns at ease, and made sure that your first service experience with us was nothing short of excellent. It's wonderful to know that he was helpful and attentive, and kept you well informed throughout the process! We appreciate your business, and look forward to assisting you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Cleveland
Yellowjacket4/06/2016 04:36:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cody carpenter
Cody was friendly. Got my vehicle in the shop in a timely manner. Made sure I was well informed of how long the oil change was going to take. Would definitely recommend this dealership to others
Crown Chrysler Dodge Jeep Ram responded to this review
4/08/2016
Thanks for the recommendation, Yellowjacket! We're happy to hear that Cody was so attentive, and made sure your vehicle was taken care of quickly and efficiently. We're glad you were kept so well informed and accommodated! We appreciate your business and look forward to assisting you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Cleveland
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Crown Chrysler Dodge Jeep of Cleveland : Cleveland, TN 37311 Car Dealership, and Auto Financing - Autotrader