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Crown Chrysler Dodge Jeep of Cleveland

511 S. Lee HighwayCleveland, TN 37311
1-844-367-01911-844-367-0191
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate ... Read more
Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more. Exceeding your expectations, one customer at a time.

Why You Should Buy a Used Car From Us

Does one of our pre-owned cars, trucks or SUVs strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. ... Read more
Does one of our pre-owned cars, trucks or SUVs strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Cleveland, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time wi ... Read more
Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time without notice. Not responsible for data entry errors or typos.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 83 
Jeeprenegade1182/10/2016 01:47:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Bartlett
From the time my wife and I stepped on the lot we were treated like family not a paycheck for the salesman felt at ease with our new friend in the finance department he didn't rush us feed my wife coffe even bought me a Coke because I don't drink coffe really made me feel comfortable answers my questions in straight up answers too really good at what he did Ask for Sidney Sexton salesman Mike Bartlett finance two great new friends
Crown Chrysler Dodge Jeep Ram responded to this review
2/11/2016
We're happy to hear that Sidney and Mike were so helpful and accommodating, Jeeprenegade118! It's wonderful to know that they made your car buying experience so pleasant, and made you feel at ease through each step of the process. We appreciate your recommendation, and hope you're enjoying your new car! Regards, Crown Chrysler Dodge Jeep Ram Cleveland
A Meeks2/02/2016 06:03:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dustin Winder
Probably one of the best car dealership experiences I have ever had. Explained to Dustin my situation and he helped me get an awesome vehicle. I was there only 3 hours. The process was easy and fast.
Crown Chrysler Dodge Jeep Ram responded to this review
2/04/2016
Thanks for the great rating, A Meeks! It's wonderful to hear that Dustin was able to make your car buying experience the best it could possibly be. We're glad he could assess your needs and understand your situation and help you find the perfect car so quickly! We appreciate your business, and hope to see you again when your car is ready for its first service. Regards, Crown Chrysler Dodge Jeep Ram Cleveland
Richie McBay1/06/2016 09:07:49 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Bartlett
I have to say that the people at Crown in Cleveland are great to work with. They went above and beyond to get me in the right vehicle. They answered any questions I had, and were very friendly also. The vehicle I purchased is everything they described and more. The family is very pleased with this purchase, and the professional way we were treated at the dealership. Thank you for all of your help and work all of you put in to placing my family and I in our vehicle.
Crown Chrysler Dodge Jeep Ram responded to this review
1/07/2016
Hello Richie! Thanks for taking the time to share your feedback. It's great to hear that you had such a fantastic car buying experience with us. It's wonderful to know that the expertise and commitment to customer care of our sales team was so instrumental in ensuring that your car buying process was excellent from start to finish! We're glad to have assisted you with finding a car that you enjoy, and fits the needs of your entire family. We look forward to the opportunity to work with you again in the future! Regards, Crown Chrysler Dodge Jeep Ram Cleveland
Dodge this12/22/2015 10:29:48 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Bartell
On December 18,2015 I purchased a 2015 Ram from crown of Cleveland. My salesmen, Sydney Sexton, and Mike Bartell, were polite and very helpful. Their knowledge and willingness to stay after hours to help me was very much appreciated. As professional individuals I was very satisfied. As a dealer I gave a 4 star rating. The reason for a 4 instead of a 5, this was the second time they lost the keys to the vehicle to be purchased. Short of that, I was pleased and satisfied by the said individuals.
Jeepgal12/03/2015 07:28:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Milsaps
I just wanted to let Crown Jeep Dealership, located in Cleveland, Tennessee, that Service Advisor, Jeff Milsaps, went above and beyond the call of duty to repair my 2012 Jeep Compass Latitude on Tuesday & Wednesday, December 1 & 2, 2015. While traveling from Tennessee back to Virginia, my Jeep developed what seemed to be, transmission problems. The jeep was towed to Crown Dealership in Cleveland, Tennessee and Service Advisor, Jeff Milsaps determined the problem, ordered the part, next day air, had it installed early the next morning and I was on my way back to Virginia by 10:30 a.m.. Also he provided a rental car to me at minimal cost for the time that it took to repair my Jeep. He was very professional and his efforts, on my behalf, were very much appreciated. What a GREAT DEALERSHIP !!! It makes me want to drive to Crown Dealership to buy my next car ! Thank you again !!! Rachel Whorley
Crown Chrysler Dodge Jeep Ram responded to this review
12/07/2015
Hello Rachel! Thanks for taking the time to leave us such great feedback. We're happy to hear that Jeff extended such great service to you, and that he was able to take care of your car's needs in such a quick and efficient manner. We hope to see you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Cleveland
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Crown Chrysler Dodge Jeep of Cleveland : Cleveland, TN 37311 Car Dealership, and Auto Financing - Autotrader