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Toyota of Cleveland

3560 Village North BlvdMcDonald, TN 37353
1-888-971-30651-888-971-3065
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

#1 TENNESSEE TOYOTA DEALER OF THE YEAR - 2013 AND 2014 - DealerRater.com. TWENTY TIME recipient of Toyota's distinguished President's Award. As an Internet Customer with ... Read more
#1 TENNESSEE TOYOTA DEALER OF THE YEAR - 2013 AND 2014 - DealerRater.com. TWENTY TIME recipient of Toyota's distinguished President's Award. As an Internet Customer with Toyota of Cleveland you are entitled to a special, hassle free buying process which includes competitive pricing, prompt and professional service, and a premier buying experience that today's informed consumer demands.

Why You Should Buy a Used Car From Us

#1 TENNESSEE TOYOTA DEALER OF THE YEAR - 2013 AND 2014 - DealerRater.com. As an Internet Customer with Toyota of Cleveland you are entitled to a special, hassle free buyi ... Read more
#1 TENNESSEE TOYOTA DEALER OF THE YEAR - 2013 AND 2014 - DealerRater.com. As an Internet Customer with Toyota of Cleveland you are entitled to a special, hassle free buying process which includes competitive pricing, prompt and professional service, and a premier buying experience that today's informed consumer demands. Call our Internet Specialists Toll-Free at 866-719-7552.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 458 
Elaine6132/24/2015 10:17:12 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lee Harrell,Charles Neff,Karen Baird
My husband and I just purchased a Toyota Sienna and work with Lee Harrell. Lee was very helpful in all aspects of purchasing a car especially when one came with lots of bells and whistles. Lee spent a good hour with us demonstrating all the features of this car on the day we test drove our vehicle. The day we picked up our car, he spent another hour programing the data transfer from my phone along with setting up the GPS system. He reviewed the Audio, phone, GPS and all the extras with this auto. We would highly recommend Lee if you are considering purchasing a new Toyota. Thanks Lee for your help. I can't forget to mention Karen Baird. Karen did all the paper work for this purchase. She is delightful, experienced and very knowledgeable of her job. Great job and enjoyed meeting you.
bigt2/19/2015 08:20:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Roger Thompson
We drove up to toyota of cleveland one evening to look at a toyota tacoma we had seen on their website. We were greeted by sales consultant Roger Thompson, and he took us for a test drive. We signed the papers soon after and drove it home. It was the easiest, most pleasant car buying experience we have ever had. Roger is a great guy, so we took his business card and referred him to my sister, who was looking for a new car. She drove up a few days later and purchased a toyota corolla. She was very pleased with her purchase as well. I would highly recommend this dealership to anyone. They bend over backwards to make their customers happy, and we greatly appreciate their kindness.
lwatson5132/18/2015 01:31:22 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Elrod,Karen Baird
We recently visited TOC and were happily greeted by David Elrod The staff was very accommodating while helping us meet our needs. The entire process was seamless & was handled in a very professional manner. We loved David's helpful & kind spirit & would recommend him & TOC to anyone looking for a new or used vehicle. Thanks again to you Toyota of Cleveland!!
Toyota of Cleveland responded to this review
2/19/2015
Thank you for the kind words!
Cindyu2/16/2015 11:06:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cedric Elliott,Mike Davis,Juanita Ball,Karen Baird
Mike Davis was extremely helpful and knowledgable yet he answered all my questions and made me feel like I was his only customer. I appreciate the stress free environment and how quickly and easily my car deal was made. I got the vehicle I wanted at the price I wanted and the trade amount I wanted. Win win WIN. I will recommend this dealership and Mike to everyone I know. I also appreciated Karen and Cedric's contributions during my purchase. Excellent dealership with excellent staff. Five stars !!!
Toyota of Cleveland responded to this review
2/19/2015
Thank you for the kind words about our staff and the stress free environment!
Grandpa052/16/2015 08:03:40 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gregg Bain
Gregg Bain found the Tacoma we wanted, got us a good price and was a pleasure to work with. We would recommend him out friends and family and will be sure to visit him when we purchase our next car. Mike & Kathy Taylor
Toyota of Cleveland responded to this review
2/19/2015
Thank you for the recommendation!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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