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Mountain View Ford Lincoln

301 E. 20th StreetChattanooga, TN 37408
1-855-721-90391-855-721-9039
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Mountain View Ford Lincoln is proud to be one of the premier dealerships in the tri-state area. From the moment you first inquire online, by phone, or in person, you'll k ... Read more
Mountain View Ford Lincoln is proud to be one of the premier dealerships in the tri-state area. From the moment you first inquire online, by phone, or in person, you'll know our commitment to Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Whether you need to purchase, lease, or servive a new or pre-owned vehicle, you've come to the right place.

Why You Should Buy a Used Car From Us

Mountain View Ford Lincoln is proud to be one of the premier dealerships in the tri-state area. From the moment you first inquire online, by phone, or in person, you'll k ... Read more
Mountain View Ford Lincoln is proud to be one of the premier dealerships in the tri-state area. From the moment you first inquire online, by phone, or in person, you'll know our commitment to Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Whether you need to purchase, lease, or servive a new or pre-owned vehicle, you've come to the right place.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 277 
joeyhh7/01/2015 05:38:03 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Salesman James, don't know the finance persons name
I was considering trading in my 2014 Ram. i had gotten it appraised at several different dealerships and with KBB, so I know what it's worth. I made the MAJOR mistake of going to Mtn. View Ford today. I have purchased 2 different vehicles here in the 2000's, but had a terrible experience the last time I went here (2012) and basically wrote them off. I really just wanted to check F150 prices, but I let the salesman James assure me he could get me the deal I needed at the payment I needed, so I let them appraise my truck and tell me what they would sell me the F150 I was looking at for. Well, the "assured" deal disappeared pretty quickly. First, I was offered $1,500 - $2,000 less for my trade in than any other dealership I had visited, and the big "Ford discount" I was told about became a whole $4,000 off of a $44,000 truck. And yes, the other vehicles I looked at from other lots were comparably priced vehicles, most more expensive than this Ford. This experience definitely reminds me why I avoided Mtn. View like the plague. I only wish I could score them lower than 1 star on this review. Stay away from here folks, at all costs.
dmglvr6/30/2015 07:02:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bethany Carr, Doug Cawood, Cory Stafford, Chad Akins
I found the car I wanted on the website and asked for a price and info online. I was contacted within an hour by Internet Specialist Bethany Carr. She was able to give me a price and answered my questions quickly. She told me the car I was interested in was still in transit from the factory and she kept me updated over the next few days about the cars arrival. She set an appointment that worked for my schedule with Sales Manager Doug Cawood. When I arrived at the dealership and met with Doug he introduced me to my Salesman Cory Stafford. Cory was pleasant to speak with and for a young man showed exceptional manners. He made sure all questions were answered and after taking a test drive we worked out a deal for the car and then I met with Finance Manager Chad Akins. Chad was friendly and seemed genuinely interested in making sure that all options for financing where explained clearly. I would definitely recommend Mtn. View Ford and the fine people working there for your next new car or truck.
FusionLover6/27/2015 04:23:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rodney Grimes
If you know what you want, Rodney is the dealer you should see at Mountain View Ford Lincoln. He listened carefully to what I was looking for in a new car. He showed me the closest matches he had available. I never felt pressured to buy one that didn't match my exact description. He went online and found what I wanted. The next day, I got my desired vehicle at a price I was hoping for. I love it!
Clouds6/26/2015 01:30:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Newman.
Awesome place to get a vehicle. Have got 5 new ones from them and will buy from again I'm sure. It was a pleasure working with Josh. Thanks
Vicknay6/22/2015 02:31:53 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Elliot
From the time we entered Mtn View till we drove off in our new to us car the sales staff was working for us : ) We definitely recommend talking with them before going anywhere else. Great experience! Thx Ron for taking care of us.
Mountain View Ford Lincoln responded to this review
6/30/2015
You're very welcome! Ron and the rest of our staff at Mountain View Ford works with our customers during the entire process and provides open, honest and knowledgeable service. We really appreciate your business and recommendations. Enjoy your vehicle and please let us know if we can be of any more assistance!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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