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Crown Chrysler Jeep Dodge Ram

2120 Chapman RoadChattanooga, TN 37421
1-844-514-58801-844-514-5880
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Chattanooga, TN we're excited to put you in the driver's seat. Allow us to demonstra ... Read more
Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Chattanooga, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more.

Why You Should Buy a Used Car From Us

What s the difference between a used vehicle from some other dealer and a pre-owned vehicle from Crown Automotive? It s simple; one of them is a better value because one ... Read more
What s the difference between a used vehicle from some other dealer and a pre-owned vehicle from Crown Automotive? It s simple; one of them is a better value because one comes backed by the Crown Used Car Confidence Plan! Used Car Confidence Plan Rigorous 101-point vehicle Inspection Meticulous reconditioning by factory trained technicians Complete vehicle history report to ensure nothing was missed Extended warranty up to 100,000 miles Does one of our pre-owned inventory cars strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Chattanooga, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time wi ... Read more
Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time without notice. Not responsible for data entry errors or typos.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 401 
Steve T5/18/2016 10:42:25 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Judy McDowell
I brought my Fiat 500 in for front end service on 5/3/16. Upon returning to pick it up. I noticed a popping noise in the steering column. I brought it to the attention of Judy Mcdowell. We initially thought it was an intermediate steering shaft issue. Instead of sending me home to reschedule, she was able to provide me with a loaner vehicle. This was extremely convenient and less for me to have to worry about. Judy takes genuine interest in the customer's problems and is willing to do what is necessary to resolve the problem. She is an asset the dealership/service department. Thanks again Judy for your willingness to provide excellent customer service.
dodge woman5/06/2016 05:30:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Reginald Harris,Judy McDowell
My recent visit was excellent. Judy McDowell really knows how to help you worry-free about having your vehicle serviced. I dropped my Dodge 1500 off for a service appointment and was treated as well as I was when I first purchased the vehicle in 2013. Judy made sure everything was taken care of and answered all my questions. I will definitely recommend the dealership to family and friends.
Crown Chrysler Dodge Jeep Ram responded to this review
5/09/2016
Thanks for taking the time to share your experience, dodge woman! It's wonderful to know that Judy was so helpful and attentive, and eased your concerns about your vehicle's service needs. We're so glad she made you feel well accommodated, and made sure that all of your questions and concerns were addressed. We appreciate your recommendation and hope to work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga
Keri B5/05/2016 05:58:54 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Taylor Simmons
I have a lifetime power train warranty on my Jeep. Dealing with them has been a nightmare. The day my car was dropped off Taylor gave us his direct number and kept us informed every step of the way. I dropped it off 4 weeks ago Taylor has answered my calls, had the answer to my question and if he didn't he called me back within a few minutes with an answer. He was able to give me a loaner so I wouldn't loose my job. I'm happy that I am dealing with someone that I can depend on to really help me and get the job done for me.
blondi27794/23/2016 10:50:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Wesley Taylor Simmons
I was able to leave my jeep for a day and have it completely fixed. Four recalls were taken care of and I was able to have a cleaned, beautiful jeep returned to me.
Crown Chrysler Dodge Jeep Ram responded to this review
4/25/2016
Thanks for the 5-star rating, blondi2779! It's wonderful to hear that your Jeep was well taken care of, and that you got it back looking fresh and clean. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga
Ros1104/21/2016 01:39:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ronny Jones,Darrell Lacy,Mark Tanner
I did my home work prior to going to a dealership. I went to Crown Chattanooga and meet with Darrell Lacy. After we spoke on my needs for a vehicle I took a test drive in a Chrysler 200. I then made the decision after Darrell came back with the numbers. It was a very easy and peaceful transaction.
Crown Chrysler Dodge Jeep Ram responded to this review
4/25/2016
We're happy to hear that Darrell was able to make your car buying experience so pleasant, Ros110! It's great to know that he took your needs and concerns into consideration and made sure that you got a great deal on the car you were looking for. We appreciate your business and hope work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Crown Chrysler Jeep Dodge Ram : Chattanooga, TN 37421 Car Dealership, and Auto Financing - Autotrader