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Crown Chrysler Jeep Dodge Ram

2120 Chapman RoadChattanooga, TN 37421
1-844-370-66161-844-370-6616
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Chattanooga, TN we're excited to put you in the driver's seat. Allow us to demonstra ... Read more
Are you ready to experience that "new car smell?" At Crown Chrysler Dodge Jeep Ram in Chattanooga, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more.

Why You Should Buy a Used Car From Us

What s the difference between a used vehicle from some other dealer and a pre-owned vehicle from Crown Automotive? It s simple; one of them is a better value because one ... Read more
What s the difference between a used vehicle from some other dealer and a pre-owned vehicle from Crown Automotive? It s simple; one of them is a better value because one comes backed by the Crown Used Car Confidence Plan! Used Car Confidence Plan Rigorous 101-point vehicle Inspection Meticulous reconditioning by factory trained technicians Complete vehicle history report to ensure nothing was missed Extended warranty up to 100,000 miles Does one of our pre-owned inventory cars strike the perfect chord? At Crown Chrysler Dodge Jeep Ram in Chattanooga, TN we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Crown Chrysler Dodge Jeep Ram's sales staff is here to answer your questions related to inventory, service, parts, financing and more.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time wi ... Read more
Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. Prices subject to change at any time without notice. Not responsible for data entry errors or typos.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 399 
blondi27794/23/2016 10:50:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Wesley Taylor Simmons
I was able to leave my jeep for a day and have it completely fixed. Four recalls were taken care of and I was able to have a cleaned, beautiful jeep returned to me.
Crown Chrysler Dodge Jeep Ram responded to this review
4/25/2016
Thanks for the 5-star rating, blondi2779! It's wonderful to hear that your Jeep was well taken care of, and that you got it back looking fresh and clean. We appreciate your business and hope to work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga
Ros1104/21/2016 01:39:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ronny Jones,Darrell Lacy,Mark Tanner
I did my home work prior to going to a dealership. I went to Crown Chattanooga and meet with Darrell Lacy. After we spoke on my needs for a vehicle I took a test drive in a Chrysler 200. I then made the decision after Darrell came back with the numbers. It was a very easy and peaceful transaction.
Crown Chrysler Dodge Jeep Ram responded to this review
4/25/2016
We're happy to hear that Darrell was able to make your car buying experience so pleasant, Ros110! It's great to know that he took your needs and concerns into consideration and made sure that you got a great deal on the car you were looking for. We appreciate your business and hope work with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga
Newjeep20164/16/2016 03:47:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:I think my finance guy was Donald Gentry.
My first experience purchasing a car from a dealership changed my view of dealerships in general. No excitement came from speaking to anyone who wanted to sell me a car. Mike initially reached out and was able to convince me to come in to look. As I'm walking into Crown I prepare myself for a similar experience and bite my tongue. I test drove a new car, and although the new cars were promoted, I decided on the car that brought me to them in the first place. I didn't feel pushed or pressured at any point. I clearly knew what I wanted financially and Michael made it happen. The real excitement came when the paperwork needed signed and I had the pleasure of sitting down with the finance associate. This was the cherry on top for such an unpleasant visit during my first purchase with a neighboring company. The gentlemen I sat down with was very pleasant. I'm sorry I don't remember his name and I can't locate his card, but he was also great. We discussed warranties and even with him, I never felt pressured even when turning one of his offers down. My overall experience was great. These two guys went out of there way to accommodate me and my purchase. I will definitely be recommending this dealership to others.
Crown Chrysler Dodge Jeep Ram responded to this review
4/19/2016
Thanks for the great feedback, Newjeep2016! We're glad to hear that Michael was able to make your car buying experience so pleasant, and changed your opinion about the process a bit. It's wonderful to know that he was attentive and informative, and made sure you had as much tome as you needed in order to make a well informed decision about your purchase. We're glad you got the deal you wanted, and that you felt at ease from start to finish! We appreciate your business and hope to work with you again in the future. Regards, Crown Chrysler Jeep Dodge Ram Chattanooga
The Jacksons4/02/2016 10:42:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Benny Hamby
I can't say enough about how well this dealership took care of us on our new car purchase. We spoke with Benny Hamby, our sales manager and explained that we were credit challenged. He did the impossible was able to get us approved on a brand new vehicle for the same payment we were expecting to pay for an older used model. We were trying to decide between a Patriot and a Journey to purchase. Our salesman was Victor Polezhaev, he is wonderful! He educated us about both vehicle's feature so we could decide which one was better for us. Victor is no pressure at all, which is a rare gem to find when car shopping. We chose the Journey to fit our needs, though both models were nice. The vehicle is gorgeous and the entire buying experience far exceeded our expectations. We are so happy!!! Thank You Benny Hamby,Victor Polezhaev, and Crown Cars Chattanooga!
Clim12134/01/2016 08:03:26 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Taralynne Stricklin,Viktor Polezhaev
I am very impressed with Viktor Polezhaev. This man bent over backwards to make the deal happen. I will be coming back to Crown, as long as they keep salesman like Viktor.
Crown Chrysler Dodge Jeep Ram responded to this review
4/04/2016
Thanks for the great feedback, Clim1213! We're happy to hear that you had such a wonderful car buying experience with us, and that Viktor went out of his way to make sure that you got the right deal on the car you were interested in. We appreciate your business and look forward to working with you again in the future! Regards, Crown Chrysler Jeep Dodge Ram Chattanooga
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Crown Chrysler Jeep Dodge Ram : Chattanooga, TN 37421 Car Dealership, and Auto Financing - Autotrader