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Lakeway Auto Sales

3017 W Andrew Johnson HwyMorristown, TN 37814-3614
1-866-547-88491-866-547-8849
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Services and Amenities

  • Service Centers
  • Body Shop
  • Loaner Cars
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a Used Car From Us

Lakeway Auto was established in 1991 on the simple principle that purchasing a vehicle should be an enjoyable experience. For more than 23 years we have successfully prov ... Read more
Lakeway Auto was established in 1991 on the simple principle that purchasing a vehicle should be an enjoyable experience. For more than 23 years we have successfully provided a higher quality pre-owned vehicle at a reasonable price. We have been voted #1 Auto Dealer in Morristown for the 13th year in a row.If you haven't found the vehicle you want, CALL US 866-547-8849. At LAKEWAY AUTO, we specialize in locating hardtofind vehicles.

Dealer Disclaimer

It is the customer's sole responsibility to verify the existence and condition of any equipment listed. Neither the dealership nor Autotrader.com is responsible for mispr ... Read more
It is the customer's sole responsibility to verify the existence and condition of any equipment listed. Neither the dealership nor Autotrader.com is responsible for misprints on prices or equipment. It is the customer's sole responsibility to verify the accuracy of the prices with the dealer. Pricing subject to change without notice.Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 4.8
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 36 
DennisL536/25/2015 08:04:43 AM
3.5
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Wes....an obviously very good mechanic who took good care of me. HIS work was fine.
I felt like Anthony was very pleasant and worked diligently to help us find the vehicle that most completely met the needs we had defined for ourselves. As a disappointment, it was clear the vehicle had not been gone over by the detailers/shop prior to it being offered for sale. I had to make an additional trip to your store after the sale to get the rear brakes replaced. The front set was replaced while I waited to take delivery. The rear brake problems were not detected until I was driving home after the purchase. Wes in the shop could have easily had all this done if the car had been presented to him so that when I showed up as a buyer, there were no brake issues and none of my time would have been wasted with a second trip up there. Somebody dropped the ball. There was a not-easily-noticed broken chrome piece on the driver's door that my wife found when I got home with the vehicle. That will cost me between ~$150 to have replaced at the dealer here in Greeneville. This is another item either intentionally or purposefully overlooked......perhaps I should have seen it myself, but I should not have had to deal with it. One last thing, the driver side wiper blade was defective, so I just went ahead and replaced both blades with top of the line Rainex. This is another indicator the vehicle was not inspected. Clearly, elements of the dealership other than sales and the shop screwed up on this one. As for the price, Anthony had spent a lot of time on this, so I never checked it or haggled......felt he'd earned his money. Others there did not earn theirs on this one.
tresjolie26/11/2015 12:03:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Patti Wells
We called this dealership and had to drive a ways to get to them before they were scheduled to close. They had the truck out front ready for us to look at and test drive and we were able to negotiate a sales price and trade in easily and fairly. The entire process was very pleasant, fair, and enjoyable! We highly recommend this dealership and Patti Wells!
Kjjohnson8136/10/2015 01:26:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alfred Tennyson
I had a great experience lakeway auto! they made me and my family feel welcome and overall experience itself was just awesome great place great people I definitely recommend this place to anyone who's looking for a good reliable vehicle !
Lynn505/24/2015 12:47:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Wilkins
Will differently be dealing with them again no hassle straight forward excellent transaction ken our sales rep was very nice and job well done we came from North Carolina and he made the whole deal smooth was very courteous ......thank you I'm one happy Lady
Candyman5/18/2015 07:06:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken Wilkins
I can't say how I hate going to car dealers & dealing with high pressure salesman ( taking your keys to have their guy value your vehicle. Etc) . Well I'm happy to say no such experience happened on our trip to Lakeway auto. We drove up from Brevard NC & when we got there the car sitting there for us to take a test drive. When we returned we went inside in literally 1 hour we were out the door in the new car. Ken the salesman we worked with was vey pleasant & did everything that was asked with absolutely no pressure. I will definitely return for our next car purchase. The 2 plus hour drive was worth it. Thanks Andy Phelps
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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