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Rusty Wallace Kia

For Appointment OnlyKNOXVILLE, TN 37912
865-688-8886865-688-8886

Why You Should Buy a New Car From Us

Rusty Wallace Kia is the #1 KIA dealer in Tennessee.

Why You Should Buy a Used Car From Us

Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely mann ... Read more
Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. While every reasonable effort is made t ... Read more
Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees. While every reasonable effort is made to ensure the accuracy of this data, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with a dealership sales representative.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 90 
familyof55/29/2015 03:54:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ditto Murrin, Fred Needham, Jake Bull
I just purchased my fourth car from Rusty Wallace Kia in Knoxville. I will never go anywhere else. The customer service is absolutely excellent! I have never been treated better. I love knowing that my business is appreciated. They go over and above to make sure that my family and I are satisfied and happy. The folks at the dealership really do care.
CC5/28/2015 10:48:08 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:mr fred, adam, jacob
I was first helped by Mr. Fred, and fell in love with a used Kia Sportage. He told me about all the features that was included.( which included remote security system, remote keyless entry) . I got a good deal on my trade in, and I thought it sounded too good to be true. I went out to get into my new, used car. And to my surprise, the floor mats were missing? Adam got some from another vehicle for me, so nice. Adam then handed me the keys, literally just keys. When I asked him about the remote door locker thingy, he had to go inside to ask. He said that he would try to find it for me, and that he would call shortly. Four hours later, I called him and I swear this is what he told me. " it seems like your car, that particular model, wasn't set up for a remote opener. The service department is checking to see if they can install one for you". I had to make a trip to the car lot the next morning, and I dealt with Jacob, who was so nice to re explain how my rare vehicle just " wasn't made for it" The plan was for the service department to install one, and we split the cost. 87.00 each. I was given a loaner car for the day. Came home, got on the website, found my vehicle, and printed off the info. 8 hrs. later I went back to get my car, Jacob met me outside, and I told him about the remote key bob listed, he said " at the bottom is a line that says that isn't right" and walked away. I was then handed an after market key bob, like you get at an auto store for $59.00. Customer service is not a priority for this place. I have heard of salesman not being truthful, but this ridiculous. I was never given an answer as to what happened to the security system, and the remote doesn't even work.
Smokybarrels5/21/2015 08:30:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Fair, Tony Baily (sales manager), and Brandon Belue
When my wife and I visited Rusty Wallace Kia North we expected the usual high pressure sales pitch, low trade in value, etc. Our sales person was Adam Fair who made us feel welcome from the beginning, and was a pleasure to deal with. During our visit we also had the opportunity to talk with Tony Baily (sales manager), and Brandon Belue. All three were very courteous, friendly and did not high pressure us at all. I would normally not buy a vehicle on the first visit, even though we really liked the truck we looked at. After talking, they dropped their price to what I thought was very reasonable, and gave us a very good price for our trade in. We feel we got a very good buy, but....the way we were treated was what sold us on the vehicle and this dealership. We took our Tundra back a few days later to have a protective coating applied, and their after sale service was perfect. If you want a great auto buying experience...go to Rusty Wallace Kia - North and ask for Adam, Tony or Bandon...they will do you right! We will do business Rusty Wallace Kia in the future.
15StefanieLSD5/04/2015 11:43:23 AM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Fair, Jake Bull, Ditto Murrin
My first purchase was in October '14 and I was so completely satisfied that I returned six months later. I had made an appointment with Adam to look around while my Sportage was being serviced; and ended up leaving with a new 2015 Kia Forte 5. Adam Fair was again my salesman and was completely patient with me as I wanted to see several vehicles. There was zero sales pressure and I would very highly recommend Adam to any future customers. Every single person in this dealership was friendly and I appreciated the no pressure atmosphere which you rarely find in a dealership. Thank you to the whole team that worked with me!
Elkins20105/02/2015 04:31:39 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Fair, Tony Bailey
I was greeted by Adam Fair with Excitement and eager to do business.. Adam was very polite and respectful to me and my family! he showed me several vehicles that I would be interested in and after observing I found the one I wanted and he made it happen for me to purchase! And very pleased with my decision and purchase will return to rusty Wallace kia for my next purchase. I recommend them to everyone!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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