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Grayson BMW

10671 Parkside DrKnoxville, TN 37922-1912
1-866-892-20371-866-892-2037
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Grayson BMW is the premier luxury dealership in Knoxville and the surrounding area. Our commitment to customer service is second to none. We offer one of the most compreh ... Read more
Grayson BMW is the premier luxury dealership in Knoxville and the surrounding area. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our BMW dealership provides customers with a luxury experience throughout the whole process. We strive to provide a seamless purchase experience for our customers. Customer service is our number one goal. We have been in the Knoxville area for over 35 years and stand behind our product with a 4 year/50k mile warranty and service that can't be beat.

Why You Should Buy a Used Car From Us

With one of the largest selections of Certified and pre-owned BMWs and other makes we have the right vehicle for you. We service and inspect all of our vehicles to provi ... Read more
With one of the largest selections of Certified and pre-owned BMWs and other makes we have the right vehicle for you. We service and inspect all of our vehicles to provide our customers with a quality automobile. We do a thorough detail prior to delivery. We offer financing. Warranties are available on most of our pre-owned inventory. Please inquire for details.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.3
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 84 
Lopez 5/16/2015 07:31:43 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:None
I was ready to buy a car and no even ONE sales associate came out to approach me. WILL NOT BE GOIN BACK definitely not what I expected.
Rosebud4/30/2015 07:52:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Server
Nice facility with caring people.. I was traveling with my son's Volvo and I could tell something was wrong. I stopped by the dealership and was treated with respect and a knowledgeable service staff.
Carol B.4/29/2015 10:48:03 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Pickell
Justin Pickell is responsible for my very positive experiences during service visits to Grayson's. He was helpful, honest, listened and made recommendations regarding service priorities and costs. In fact, I recommended him to my son for employment in his new business, but Justin stayed loyal to Grayson's BMW!
Katybug04274/24/2015 10:51:01 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Savas
I came in to look at cars not long ago and a man named Jim savas assisted me. He went out of his way to help me compare ideas and listened intently. He madey car shopping experience much smoother! Thanks Jim!
cobra3624/23/2015 04:50:14 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Pickle
Justin Pickle is my service representative and has made every visit to Grayson a pleasant experience. He and the service staff have always been friendly and helpful no matter what the issue with my vehicle. I would recommend Grayson BMW because of employees like Justin that offer superb customer service skills.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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