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Lexus of Knoxville

10315 Parkside DrKnoxville, TN 37922-1947
1-877-761-94201-877-761-9420
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

It's " EASIER THAN YOU THINK " at Lexus of Knoxville to find what you want. If not in Stock Ask and we will Locate it for You.

Why You Should Buy a Used Car From Us

All of our Pre-Owned Vehicles are Handpicked. They receive a 46-Point Inspection by Lexus Certified Technicians. 100 % of all Pre-Owned Inventory is Detailed. Most all of ... Read more
All of our Pre-Owned Vehicles are Handpicked. They receive a 46-Point Inspection by Lexus Certified Technicians. 100 % of all Pre-Owned Inventory is Detailed. Most all of our Vehicles Qualify for Additional Warranties. We offer Several Finance Options.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 10 
Randy Pyne8/14/2014 07:02:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Smith
My wife and I just leased a 2014 Lexus 350 amnd this is the second car we have bought from Lexus of Knoxville. Both times we have worked with Robert Smith who is outstanding in the way he treats people. No pressure at all but just very helpful. I would and will highly recommend Lexus of Knoxville and Robert Smith to anyone. I am not sure of her name but the young lady who gave us all the information on the techology of the car butwas GREAT.
Barton Bailey8/08/2014 01:01:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Moss,Daniel Flores,Robert Smith
This was my first new car purchase. Robert and the team made the process easy for me. They went our of their way to ensure I got what I wanted and kept me up to speed throughout, while we were waiting for my car to show up. I'm looking forward to many years of doing business with Lexus of Knoxville.
kmoody11/25/2013 08:29:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Haun
I bought a 2013 Lexus from Lexus of Knoxville in August and had an issue with the tires, however, Lexus has taken care of the problem. Very happy with the vehicle and service.
Royalharbor10/25/2013 06:19:29 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Shane
After taking my 07 Lexus IS350 in for an oil change on a Saturday, I also asked them to investigate a mild squeak in one wheel intermittently and not very bad. I was told I needed 2 rear rotors and a break job, as well as new tires. Tires still have life left and after they quoted me $1490 for 4 tires I said, UMM NO. I gave them approval to do the 2 rotors and brakes on the rear. They said they would have my car until sometime on Monday (too late on Saturday to finish it). Fine, they gave me a loaner. On Monday I picked up the car. The following morning I got the TPMS light, took my car back over and they indicated there is a very time consuming recall notice related to the timing and that they would need my vehicle for an entire day. I took my car back in today and was told during the first call that the recall was taken care of and that they were trying to diagnose the TPMS, that it was the computer module. When I reminded them that they had done my brakes and 12 hours later the TPMS light came on, this must be from them working on my brakes (having the wheels off the car). They insist that there is no way they could've caused the damage to the TPMS sensor, They now want $196+ to replace a sensor I believe they broke. No light for the six months I've owned the car, they service and now it's broken!!!!!!!! This is preposterous and ridiculous by Lexus of Knoxville, TN. After filing this complaint on Friday, my husband did speak with the service manager on Saturday. They offered the TPMS Sensor at cost, no labor. Around $70.... They apologized and assured us there is no way they could've damaged the sensor but are willing to replace at their cost to us to make us happy. They also offered a free oil change next and the 125,000 mile service free. Their customer service after complaining seems to be much better than my original 3 phone calls.
Itguy4965/18/2013 11:16:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Logan Waggoner
I typically don't write reviews but I felt this expience warranted one. I worked exclusively with Logan Waggoner and it was truly an amazing experience to witness. I've never purchased a car over the Internet, site unseen before. Logan provided me with the info/pictures I needed to be comfortable with this since I am located in Atlanta. The process from start to finish was only 3 days. The response was prompt and professional. Logan went above and beyond to deliver the vehicle to me half way in north Georgia. Signing paper work on the tailgate and the knowledge transfer of the truck was something I've never done but very much like the kitchen table given this was a pickup. Thanks again for all your efforts on this guys!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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