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Toyota Knoxville

10415 Parkside DrKnoxville, TN 37922-1948
1-877-237-95121-877-237-9512

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

LIFETIME WARRANTY available. Call for details! Discover the Toyota Knoxville difference, where we offer award-winning service before, during and after the sale. Visit our ... Read more
LIFETIME WARRANTY available. Call for details! Discover the Toyota Knoxville difference, where we offer award-winning service before, during and after the sale. Visit our personalization department to make your car unique and the all-new TK Cafe for a quick bite to eat. Remember, it's not a great deal unless it's a great car!

Why You Should Buy a Used Car From Us

Home of the LIFETIME WARRANTY!! Call the Internet Dept at 1-855-YES-2DAY for additional savings. It is our goal to find the exact car to fit your needs and your budget. ... Read more
Home of the LIFETIME WARRANTY!! Call the Internet Dept at 1-855-YES-2DAY for additional savings. It is our goal to find the exact car to fit your needs and your budget. We have a 100% guarantee approval program. Can't find the exact car you are looking for? Use our Vehicle Locator Service! Using our network of dealers, we can locate the car of your dreams and ship it to our dealership for your inspection. Let us find your dream car!

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.4
    Quality Of Work
  • 3.7
    Friendliness
  • 3.4
    Overall Experience
  • 3.6
    Price

Dealership Reviews

1 - 5 of 66 
Ms. Kit4/30/2015 07:46:44 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Drummer
This was my first solo car buying experience and it could not have been more pleasant. Brandon Drummer, my salesman, was knowledgeable, fun, and worked hard to give me a good price. Every individual on the team that I interacted with was very professional. I came away with a new car at a fair price and a full tank of gas. Thank you Brandon for a fun time and outstanding help.
happy4/23/2015 02:30:54 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Vann Vestal
We are very happy with our new truck. Our salesman was well informed and was able to show us a vehicle right away after we explained what we were looking for. He was able to answer all our questions and we purchased the truck right then. We would recommend this dearership and our salesman to anyone looking to purchase a new Toyota.
MAC379383/16/2015 09:40:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Don't recall who it was.
Overall good experience from scheduling through pick up. I was in and out in 10 minutes both for drop off and pick up. The auto butler service is first rate. Have been a customer since 2005 purchasing 3 vehicles and not once have had an issue.
DAS18751/11/2015 06:47:52 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mark Hess
I spent a couple hours going back and forth with them on the phone to buy a $22k used car. We came to agreement on the price and everything else with the involvement of their sales manager and I gave them a credit card deposit. During the negotiation he tried to pressure me to conclude a deal on their terms by claiming that someone else was test driving the car as we were speaking. After we wrapped up the deal, the sales person promised to send me the sales contract shortly. I called a few hours later to see where the paperwork was, and he told me they had been swamped but would definitely get it to me before they closed. He called back a couple hours later right after closing time saying that unfortunately he forgot to put the sold tag on the car and it had been sold to the other people that were test driving it earlier as if I was an idiot. He claimed that this had never happened to him before. I thought a Toyota dealership would be above these types of sleazy sales tactics but not Knoxville Toyota. Read the reviews on here carefully, and don't dismiss all the negative ones. My sales contact was Mark Hess - he is an accomplished liar.
skcskcskc12/18/2014 06:26:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Hunter White
I purchased my 2006 Prius from this dealer in January 2006. They have done all of my service over the last nine years, with reasonable cost for excellent work. For the 90000 mile service, I expected a fairly large cost since this one is considered somewhat major. However, my cost was only about $26. Even though I provided my own synthetic oil, air filter, and cabin air filter, I expected to be charged at least $100 or more. Thus, I will always look at Toyota Knoxville for future purchases and service!
Toyota Knoxville responded to this review
12/18/2014
Hello--Thank you for your continued patronage! We know that owning a car can be a large expense, and we're happy our service department can keep you on the road. Please let us know if you need further assistance, and we look forward to providing service for your Prius for the next 90000 miles. Thank you for this review. Happy holidays, Gene Morris, General Sales Manager of Toyota Knoxville, 865-218-3300, gmorris@toyotaknoxville.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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