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Toyota Knoxville

10415 Parkside DrKnoxville, TN 37922-1948
1-877-237-95121-877-237-9512

Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Delivery Options
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Why You Should Buy a New Car From Us

LIFETIME WARRANTY available. Call for details! Discover the Toyota Knoxville difference, where we offer award-winning service before, during and after the sale. Visit our ... Read more
LIFETIME WARRANTY available. Call for details! Discover the Toyota Knoxville difference, where we offer award-winning service before, during and after the sale. Visit our personalization department to make your car unique and the all-new TK Cafe for a quick bite to eat. Remember, it's not a great deal unless it's a great car!

Why You Should Buy a Used Car From Us

Home of the LIFETIME WARRANTY!! Call the Internet Dept at 1-877-237-9512 for additional savings. It is our goal to find the exact car to fit your needs and your budget. ... Read more
Home of the LIFETIME WARRANTY!! Call the Internet Dept at 1-877-237-9512 for additional savings. It is our goal to find the exact car to fit your needs and your budget. We have a 100% guarantee approval program. Can't find the exact car you are looking for? Use our Vehicle Locator Service! Using our network of dealers, we can locate the car of your dreams and ship it to our dealership for your inspection. Let us find your dream car!

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.3
    Quality Of Work
  • 4.2
    Friendliness
  • 4.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 99 
dcmiddleton4/30/2016 03:31:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Todd Weber, Tanner Bradley
I have bought vehicles from other dealerships before, but Toyota Knoxville made it a great buying experience. They made it possible by giving us more trade in value on our RAV4, made us feel like kings and queens as we bought the vehicle. The options and warranties were explained to us in detail. No stone was left un-turned. Great buying experience.
Toyota Knoxville responded to this review
5/03/2016
Thanks for your review! We're glad to hear that our team made sure you felt like kings and queens during your purchasing experience. We appreciate hearing from you and look forward to seeing you again!
craftypaws4/22/2016 08:49:15 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steve lay
I travel a lot so wanted to get my 2006 tundra fixed by a dealer so i wold be covered at any dealer. my transmission fluid leaked into radiator, tranny got water in it so they replaced and flshed radiator so never told me that water in tranny will ruin tranny so August had a tranny put in at Clarksville TN toyota dealer now I am in springfield MO, and there is tranny fluid in my radiator . I called Knoxville and they did get with Springfield( Freindly Toyota) and they want them to take out my radiator ship it back to Knoxville they will get a new one ship it back to Springfield dealer to put it in , and not give me a car rental i live alone i need a car and after reading all these reviews I am scarred to do anything with out getting a rental car because they could take a month to send back a radiator I will need that rental car Knoxville !! or I will be calling the better bushiness bureau befor anything is done
Toyota Knoxville responded to this review
4/26/2016
Thank you for sharing your experience and your feedback. I will be happy to discuss your situation in more detail with you. Please reach out to me whenever you can and we'll figure out what we can do for you. Jason Carson, General Sales Manager of Toyota Knoxville, (865) 312-6618, jcarson@toyotaknoxville.com
Qualguy4/19/2016 03:18:33 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Clevenger,Naquay "Q" Carpenter
Mr. Naquay "Q" Carpenter walked us through all of the gates and provided us with all the information we needed to make an informed decision about our purchase. His friendly, responsive, and information-rich approach made this the most stress-free car buying experience we've ever had; a great sales associate. Mr. Clevenger was knowledgeable, professional, and efficient; he was a delight to work with.
Toyota Knoxville responded to this review
4/20/2016
What a wonderful review! It is a pleasure to hear Naquay and Andrew provided you with an excellent experience. They are both great men who enjoy going above and beyond for all their customers and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.
2013Camry4/18/2016 11:29:35 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:All the Service Department.
They are the best. Service Rep.'s are always friendly and helpful. We bought our 2013 Camry Hybrid new. We have always had it services a Toyota of Knoxville and wouldn't think of going anywhere else.
Toyota Knoxville responded to this review
4/18/2016
Thank you for your review! We're glad to hear you've always received friendly and helpful service from our team. We look forward to assisting you again!
bradd274/04/2016 10:58:25 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Naquay "Q" Carpenter
My wife was in a wreck in December. We went and got an estimate to have it fixed and booked a date for it to go in the shop in 6 weeks. When we took it to be repaired after the 6 week wait we found out they never booked the apointment or sent the paperwork to our insurance. They then made us wait a 7th week before takingbit to fix it. After having the car for a week on the 8th week insurance calls us to tell us the car is now totaled. We end up getti g forced into totaling it out after Toyota Knox tells us its pretty much scrap metal. We then settled with insurance for a check and started car shopping. We looked all over town but ended up finding a camry we really liked at Toyota Knox. We were hesitant to deal with them since we had already been screwed by the body shop but the camry was the car my wife wanted. We test drove it and bought it the next day. The night we bought it we were rushed through the paperwork and then offered a tour of the facilities. We took the tour and lo and behold there was my wifes totaled Rav4 in the body shop up on the lifts being fixed. Pretty obvious they had worked up the estimate to total it so they could repair it and pocket the cash. We kept our mouths shut through the tour. After the tour they pulled our new car around and informed us they were unable to find the second key for it. Q, the salesman told us he would find the second key or he would get one made for us. I should have gotten that in writing. Two weeks later I called Q to ask about the second key and he told me they couldn't find it and then imediately offered to sell me one. I was stunned. I called back the next day and asked to speak with the sales manager. I was transfered to his secretary and my info was taken and told I would get a call back. That was eight days ago and we still haven't heard anything. We paid $11,000 and still dont have a second key, the title, tags and cant get a phone call back from anyone. This has been the absolute worst customer experience I have ever encountered. EVER! DO NOT BUY A CAR HERE! >>> DO NOT DO BUSINESS WITH THESE CRIMINALS <<<
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Toyota Knoxville : Knoxville, TN 37922-1948 Car Dealership, and Auto Financing - Autotrader