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Harper Acura

9739 Kingston PkKnoxville, TN 37922
1-844-214-20391-844-214-2039
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfactio ... Read more
Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfaction & appreciation of the customer & the employee have been Tom Harper's maxims since 1981 when he opened his first dealership. We have a strong & committed sales staff with many years experience satisfying our customer's needs. Browse our inventory online, request more information about vehicles or set up a test drive!

Why You Should Buy a Used Car From Us

Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfactio ... Read more
Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfaction & appreciation of the customer & the employee have been Tom Harper's maxims since 1981 when he opened his first dealership. We have a strong & committed sales staff with many years experience satisfying our customer's needs. Browse our inventory online, request more information about vehicles or set up a test drive!

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 143 
shareexperience1952*7/30/2015 11:15:44 AM
4.8
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Billy Morton
This is our first time buying an Acura. Billy Morton was our Sales Consultant, he was excellent. He listened to our questions and answered all with knowledge. There was no pressure to buy, we actually told him we wanted to see a few other dealers and he had no problem. We walked out with our new car the same day. R Jay the Financial Officer was also very good in answering all our concerns and questions. Everyone seemed to believe in Acura being one of the best/safest cars on the road....
M.Copeland7/29/2015 11:03:00 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Angela Patrick,R. Jay Prusik,Billy Morton
I'd give Harper Acura and Billy Morton 5 more stars if I could! My first time buying a car from a dealership was absolutely amazing with Billy and Harper Acura. From the very first phone call to the very last visit, Billy made the buying experience phenomenal. The whole process I felt comfortable working with him. It didn't feel like a dreaded buyer-dealer experience but more like a friend helping you in a stressful time. Billy and manager, Angela Patrick were very gracious and understanding of my situation and provided me with a great deal and a HUGE smile on my face as I drove away in my car! I'd recommend Harper Acura to anyone searching for a vehicle! And if you can, get Billy Morton! He was an absolute pleasure to work with!!
AngelGulley7/29/2015 01:34:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:R. Jay Prusik,Billy Morton
Billy Morton was an amazing salesman. Very patient, no pressure and extremely dedicated to making sure had exactly what I wanted. Business manager R.Jay Prusik did an outstanding job of securing us the best financing and warranties to best meet our needs. Billy and RJ both stayed over 3 hours passed closing on a Saturday afternoon to give us the best service I've ever received from a car dealership. I highly recommend this dealership and these two amazing employees.
JENKINS7/28/2015 12:07:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Cauthen,Amy Scates
Mark Cauthen was absolutely wonderful to work with during and following the purchase of our new vehicle from Harper Acura. My husband and I live out of state, and Mark worked with us to coordinate a fairly swift purchase and pickup of the vehicle on a holiday weekend. Mark was pleasant, knowledgeable, efficient, honest, and responsive. My husband and I encountered a few issues getting the paperwork to register our vehicle in our home state, and those issues were outside of the control of Harper Acura. Still, Mark and another team member, Amy Scates, remained available following the purchase to assist us in every way possible until those issues were finally resolved. I would certainly visit Harper Acura again for my next car purchase and would recommend Harper Acura and Mark, specifically, to anyone in the market to purchase a new car. We love our Acura and loved our experience with Harper Acura even more!
Johnson6/17/2015 09:17:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shannon Harper,Mark Cauthen,Mike Phelps,Jason Garrett
Shannon Harper and Mark, our sales rep, did an outstanding job taking care of our needs! Mike Phelps in the Parts department was also extremely helpful and made sure our questions and concerns were addressed. The sales manager, Angela Patrick, on the other hand, needs to make more of an effort to help the customer. She does not return phone calls and does not put forth an effort to make sure customers are satisfied. If it wasn't for Shannon Harper, Mark and Mike, we would have purchased a different vehicle somewhere else. Thank you Shannon, Mark and Mike for all of your help. We're customers for life!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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