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Harper Acura

9739 Kingston PkKnoxville, TN 37922
1-888-545-95991-888-545-9599
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfactio ... Read more
Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfaction & appreciation of the customer & the employee have been Tom Harper's maxims since 1981 when he opened his first dealership. We have a strong & committed sales staff with many years experience satisfying our customer's needs. Browse our inventory online, request more information about vehicles or set up a test drive!

Why You Should Buy a Used Car From Us

Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfactio ... Read more
Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfaction & appreciation of the customer & the employee have been Tom Harper's maxims since 1981 when he opened his first dealership. We have a strong & committed sales staff with many years experience satisfying our customer's needs. Browse our inventory online, request more information about vehicles or set up a test drive!

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 139 
Johnson6/17/2015 09:17:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shannon Harper,Mark Cauthen,Mike Phelps,Jason Garrett
Shannon Harper and Mark, our sales rep, did an outstanding job taking care of our needs! Mike Phelps in the Parts department was also extremely helpful and made sure our questions and concerns were addressed. The sales manager, Angela Patrick, on the other hand, needs to make more of an effort to help the customer. She does not return phone calls and does not put forth an effort to make sure customers are satisfied. If it wasn't for Shannon Harper, Mark and Mike, we would have purchased a different vehicle somewhere else. Thank you Shannon, Mark and Mike for all of your help. We're customers for life!
SandyH6/12/2015 07:50:26 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Cauthen
We had a great experience buying our car at Harper Acura. No push irritating salesman. He was knowledgable, straight forward and helpful. We would definitely recommend him. And we love tha car!
jbbroadway6/11/2015 09:54:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Cauthen
No pressure experience. Great dealership, this is my 4th car from Harper and I've always had a good experience and I expect to continue having the same.
Sharp6/11/2015 08:52:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Cauthen,Jason Garrett
My wife and I both own Acura's bought from Harper Acura. Each time we interact with Harper employees, be it front desk, service, sales, parts, finance, or support we are treated with respect. We always feel appreciated. Recently, my wife was shopping for a new car. She looked at / considered a wide range of vehicles online and via conversations with friends. She narrowed the list to three, then discounted one prior to driving it simply based on the fit and finish of the product on the lot. She then drove one vehicle, liked it and was likely going to buy it. She then decided to go on and drive the MDX (the second of the two she had narrowed her list too) just to be sure. Once she drove the vehicle, and experienced how we were treated at Harper, she completely discounted the other vehicle and only wanted the MDX. Fortunately, Harper had a MDX with the options she wanted on the lot that day. It was priced fairly, and we closed the deal in just a few minutes. No long negotiations, no haggling, no arm twisting, no "what can we do today", no screaming about low rates , just simple professional business done well.
Lori6/10/2015 08:32:57 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Cauthen
We were greeted with curtesy and promptness. we had a rental car waiting for us to use. The experience was seamless and the windows looked great. We asked Mark to show us a few extra things we were unsure of and he was your usual friendly and knowledgable one, always treats like close friends. We even had a cool bottled water waiting on us when we picked up the car...excellent service!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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