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Harper Acura

9739 Kingston PkKnoxville, TN 37922
1-844-214-20391-844-214-2039
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfactio ... Read more
Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfaction & appreciation of the customer & the employee have been Tom Harper's maxims since 1981 when he opened his first dealership. We have a strong & committed sales staff with many years experience satisfying our customer's needs. Browse our inventory online, request more information about vehicles or set up a test drive!

Why You Should Buy a Used Car From Us

Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfactio ... Read more
Harper Acura is not just a family owned business, but a family business where all of the long time employees are part of a relaxed culture. Long term customer satisfaction & appreciation of the customer & the employee have been Tom Harper's maxims since 1981 when he opened his first dealership. We have a strong & committed sales staff with many years experience satisfying our customer's needs. Browse our inventory online, request more information about vehicles or set up a test drive!

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 168 
Hamlett8/22/2015 09:58:30 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:R Jay
Upon entering the dealership, a couple salesman passed by my husband and I and never spoke; however the salesman who was with another customer stopped and asked if we had been assisted. We said no, and he said he would be happy to help as soon as he finished with his customer. After directing them to the finance office, he provided excellent customer service from the time of the test drive throughout the entire process, and followed up after purchase was finalized. My ratings below are based solely on the quality I received by the salesman, Mark Cauthen; otherwise, they would not be as high.
WestTNborn8/20/2015 10:06:04 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:R. Jay Prusik,Billy Morton
Billy Morton spent considerable time with us even thorough we inform him we were just shopping around. He answered all questions posed to him, provided the information requested. He did not put any pressure on us to make a decision right away. When we made our decision he was accommodating to our schedule for delivery. We were not pressure to buy extended service contracts or warranties, we appreciated that. Over all a good car buying experience.
Jhopelewis 8/20/2015 03:20:32 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Angela Patrick,Shane Cochran,Billy Morton
I would like to Thank Billy Morton, he was very helpful and answered all my questions. He was very patient with me and my family! thanks again!
kang.2258/20/2015 01:22:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark Cauthen,Shane Cochran
I purchased my certified 2012 Acura TL Advance at this dealership. From the minute I pulled up for the first time, there were no pressure sales tactics and they let me take the car by myself on a test drive. We were able to agree on a fair price via email/phone, since I reside in Nashville. Once everything was agreed to, I grabbed a rental car and headed to Knoxville to pick up the car. Mark Cauthen was great to work with and everything went smoothly. He set up Shane to pick me up in my new car at the airport (after dropping off my rental car). Great service and smooth transaction. I highly recommend this dealership.
ERDX778/20/2015 11:06:58 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:R. Jay Prusik,Billy Morton
The team at Harper was great. Billy was easy to work with and accommodated my budget. I purchased a certified preowned vehicle and I am very happy with my purchase.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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