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Sunrise Buick GMC at Wolfchase

8500 US HIGHWAY 64BARTLETT, TN 38133-4101
901-333-8000901-333-8000

Why You Should Buy a New Car From Us

With 1000's of vehicles to choose from and 3 locations in the Memphis area we strive to help everyone achieve their automotive dreams. Sunrise on Covington Pike, Sunrise ... Read more
With 1000's of vehicles to choose from and 3 locations in the Memphis area we strive to help everyone achieve their automotive dreams. Sunrise on Covington Pike, Sunrise at Wolfchase, and Sunrise in Collierville - we offer FINANCING OPTIONS FOR EVERYONE and vehicles to meet every need. We are minutes from anywhere in Memphis and we want you to come see how WE MAKE IT FUN TO BUY A CAR AGAIN!!!

Why You Should Buy a Used Car From Us

With 1000's of vehicles to choose from and 3 locations in the Memphis area we strive to help everyone achieve their automotive dreams. Sunrise on Covington Pike, Sunrise ... Read more
With 1000's of vehicles to choose from and 3 locations in the Memphis area we strive to help everyone achieve their automotive dreams. Sunrise on Covington Pike, Sunrise at Wolfchase, and Sunrise in Collierville - we offer FINANCING OPTIONS FOR EVERYONE and vehicles to meet every need. We are minutes from anywhere in Memphis and we want you to come see how WE MAKE IT FUN TO BUY A CAR AGAIN!!!

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 1.0
    Customer Service
  • 1.5
    Quality Of Work
  • 2.0
    Friendliness
  • 1.0
    Overall Experience
  • 1.5
    Price

Dealership Reviews

1 - 2 of 2
Typhon858/20/2015 09:53:24 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Cornelius
I bought a truck from them and the radiator busted 3 days later. I called the guy who sold me the truck and he said he would call me back to discuss fixing it. He is now avoiding my phone calls. I contacted the manager up there and was told that ant repairs were my responsibility. I understand that vehicles break down, but not 3 days after purchasing it. That is not a coincidence. Do not purchase a vehicle here. Their concern is with making a profit. They don't care about customer satisfaction.
tbonds047/20/2015 08:21:05 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Daniel, Mark, Bethany, Steven, Christa
I went shopping for a vehicle online and fell in love with the Acadia. Naturally I preferred a used one and sent a request to get a price and see about potentially trading in my charger. I spoke with Daniel on the phone who was great. He instructed me to see Lee when I arrived the next day. When I arrived I was reassigned to Mark who at first seemed to be extremely helpful and catering in describing everybody about the process and the perks of the Gmc Acadia. I was excited and ready for whatever. To my surprise I was told that I would get a better deal if I traded in my car for a new one instead of the used one. So I agreed. I was told that everything was set except for a copy of my mother's check stubs to complete the deal. After that I waited and waited and waited. You would have thought that I was selling the car instead of them. Almost 2 weeks into the deal, after many failed text messages and phone calls to Mark I decided to call the Finance Department and spoke with Bethany who reported that she would call me back and she did but reported that she would call me back the next day and didn't. Finally the verdict came back that I was approved for "$32,000" but I could not get the acadia due to my trade would have me upside down in payments. Unfortunately the cars that they had were that I wanted. Finally I set my sites on the Equinox and was told that they did not carry that particular truck. When asked if I was allowed to get it from another Sunrise (3 in town). I was told yes I could just ask for Christa. Needless to say they ran my credit and my mother's credit again to attempt to get me approved for the Equinox. The salesman Steven was great but the same person that worked on my deal at the Wolfchase location apparently worked at all 3. My complaint was why do I have to run my credit and my mom's credit again if they are all affiliated. I was told that they are not so I complied to see what deal I could get because since it's the same Finance person then this should be easy. No it wasn't, I was offered a deal for a used equinox with $40, 000 miles and I would have to keep my charger instead of trading it in. What happened to the approval for the $32, 000? Well your guess is good as mines because it apparently never existed. This has by far have been the worst experience in my life. I would never come back to either of these places. I went to a car dealership in Mississippi and they got me in a 2015 Equinox for so much less than what I was offered here. Now I have to pay to clean my credit up and my mother's because they ran our credit over and over and over again.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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