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Cumberland Auto Center

1540 Interstate DrCookeville, TN 38501-4125
1-855-445-05811-855-445-0581
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    Get your Instant Cash Offer on your Trade-In

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a Used Car From Us

Cumberland Auto Center is a Toyota, Chrysler, Jeep, Dodge, RAM and Kia dealership dedicated to Complete Customer Satisfaction. We have been serving the Cookeville and Up ... Read more
Cumberland Auto Center is a Toyota, Chrysler, Jeep, Dodge, RAM and Kia dealership dedicated to Complete Customer Satisfaction. We have been serving the Cookeville and Upper Cumberland region since 1987. We have the largest Certified Body Shop in the area. We have 3 separate service departments and a 24 hour a day, 7 day a week wrecker service. Customer Service is our #1 priority. At Cumberland Auto Center, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.

Dealer Disclaimer

Price excludes the cost of optional equipment selected by the purchaser, state and local taxes, tags, registration and title fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 26 
shirley2/01/2015 06:03:28 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:christy
0ur experience at Cumberland auto center was very pleasant. Kyle Potter and Christy were very helpful answering questions and trying to find the perfect Van for us. And they did. .Couldn't have ask for better service or patience on their part. .All the employees we met were friendly and courteous. THANKS! JOHN AND SHIRLEY
Cumberland Chrysler Center Inc responded to this review
2/11/2015
Thank you again for leaving feedback about your experience here at Cumberland Auto Center. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director
dkeithd1/26/2015 03:59:32 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Fitzpatrick (Excellent!!) Bill at Jeep, Adam at KIA
We were considering 5 different makes/models, etc., that would suit our present needs/desires. We drove all of the vehicles during a 2 week period. The vehicles started eliminating themselves for different reasons. We also eliminated a few dealerships along the way...for different reasons. We were down to 2 vehicles on our short list so we went to the internet. I not only was looking for inventory but also at Dealer Ratings. Started email conversation with Kyle Potter at Cumberland. Looked up the dealer rating and decided to drive down and have a look. Had assistance with an appointment with Kyle through Krystine? Krystal? (sorry)...anyway, she was very friendly and had things set-up for the appointment. Upon our arrival, Kyle was attending to another customer. We waited for just a minute when Travis Fitzpatrick showed up to help. Within about 10 minutes we knew we would be dealing with these folks. Come to find out they have both vehicles that were on our short list! Drove one on the first lot, went to the second lot drove another one. Not exactly all the options we were looking for but Travis found the color and options we wanted at another dealer. Between some bad weather and driving back and forth a bit we did purchase the vehicle they had found. Sounds simple but the folks at Cumberland: Travis, Kyle, Bill, Adam.. all made the whole experience VERY enjoyable. Something else of note.. we live about 30 minutes west of Knoxville but made our purchase 75 miles away simply due to how were treated at Cumberland. Thank you folks! You will be on my "first place to look" list for future purchases. Thanks Travis for going all the way through the process with us! Keith & Pam
Cumberland Chrysler Center Inc responded to this review
2/11/2015
It was a pleasure to read about your buying experience working with Kyle. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director
Bruce E Parr1/06/2015 11:57:30 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Dickenson,Andy Claborn
Went to another Jeep dealer near Cookeville and spent about 10 minutes looking around. No sales person ever came out. Pulled into Cumberland Chrysler Center and was met by Andy Claborn. After driving a Jeep Grand Cherokee and looking at a Jeep Cherokee we talked about trading. This was by far the best trade I have ever made and the easiest. Even my wife was impressed. I really like my new Jeep Grand Cherokee and the Liberty trade-in allowance was tops. I checked KBB on it's value before looking for a new vehicle. I highly recommend Cumberland Chrysler Center and will be back the next time I need to by a new vehicle.
Cumberland Chrysler Center Inc responded to this review
2/11/2015
Congratulations on your new Grad Cherokee! Thank you for taking the time to write about your experience. It is wonderful to hear that Andy and Mike were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you, E Commerce Director Ryan Corner
Drich72081/03/2015 11:52:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andy Claborn
I was very pleased with my experience at this dealership. Andy Claborn went above and beyond to make sure I found the perfect vehicle that fit my budget. The rest of the staff was also very friendly. I will definitely recommend this dealership to anyone looking for a new vehicle.
Cumberland Chrysler Center Inc responded to this review
1/03/2015
Thank you again for leaving feedback about your experience here at Cumberland Chrysler Center. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director
Angela Tisdale12/12/2014 10:27:23 AM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike McCoin
Mike McCoin was very curtious and nice I would recommend him and the dealership to anyone this is my second van I have purchased from Cumberland dealership .
Cumberland Chrysler Center Inc responded to this review
12/13/2014
Thank you again for leaving feedback about your experience here at Cumberland Chrysler Center. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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