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Gray Daniels Toyota

104 Gray-Daniels Blvd.Brandon, MS 39042
1-888-403-02541-888-403-0254
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Gray Daniels is your dealer for a new Toyota or Scion! And we'll put our money where our mouth is by beating ANY deal you can find or we'll PAY YOU $100!! Call the Inte ... Read more
Gray Daniels is your dealer for a new Toyota or Scion! And we'll put our money where our mouth is by beating ANY deal you can find or we'll PAY YOU $100!! Call the Internet Department for details and to set up your test drive!

Why You Should Buy a Used Car From Us

Here at Gray Daniels Toyota, ALL of our pre-owned vehicles come with a FREE CarFax and 95% have had only One Previous Owner!! Even still, we give every one of them a 129 ... Read more
Here at Gray Daniels Toyota, ALL of our pre-owned vehicles come with a FREE CarFax and 95% have had only One Previous Owner!! Even still, we give every one of them a 129 Point Inspection insuring everything is top notch for you! The EASIEST way to buy a car is through the Internet! Do your research and then call us for an appointment or test drive. You'll be glad you did!!

Dealer Disclaimer

Prices exclude tax, tag, title, registration, destination / delivery charges and any documentation fees. Colors, options, and trim levels may vary. All Inventory listed ... Read more
Prices exclude tax, tag, title, registration, destination / delivery charges and any documentation fees. Colors, options, and trim levels may vary. All Inventory listed is subject to prior sale. Please consult dealership personnel for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.8
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 65 
JasonBrunk9/02/2014 02:14:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kevin Jenkins
Just one more very important reason why I go out of my way to have my Toyota's Service needs taken care of at Gray Daniels Toyota. Thank you Kevin.
Gray-Daniels Toyota responded to this review
9/03/2014
Jason, thank you for your feedback on your service experience with Kevin. I appreciate your business! All the best, Mike Savell General Manager
cha188/27/2014 02:34:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kay W.
It's a 2 hour drive from my home to the dealership, so I wanted to negotiate as much as I could over the phone before the trip. The salesperson worked with me so that I was willing to travel. Often, you leave a car deal thinking that some element could have been better, like a lower car price or higher trade value. This time, I actually left with a good feeling about all aspects of the deal. There were a few minor issues that were resolved prior to my leaving with the car. It was one of the better car buying experiences I have ever had.
Gray-Daniels Toyota responded to this review
8/28/2014
I am delighted to hear you were happy with your trade-in and purchase experience with Gray-Daniels Toyota. We hope that all customers leave feeling satisfied like you did! I will be sure to pass along your kind review to Kay. All the best, Mike Savell General Manager
tfpickett112/22/2014 07:30:01 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Kevin Jenkins (service adviser)
Service adviser, Keven Jenkins, was the most arrogant, impolite person who lacks every sense of customer service. I purchased a brand new pickup, returning home from Afghanistan in December, had problems with it and got zero help or courtesy from this xxxxxx. I will never again spend a penny of my money or moment of my time at this xxx hole dealership after the problem with my BRAND NEW truck is solved. This man, along with his service manager, and general manager have failed multiple times to call me back after attempting to contact them, and have not given much effort in assisting me and my problem. It's simply pathetic to say the least. 21FEB2014: I go to pick up my truck from service. I walk in his door and am not greeted. I asked for my truck, he gives me NO reply, but walks out to get it. He pulls up in my truck, says NOTHING, and hands me my keys. I go back inside, ask if I need a service ticket. He says, "no, but we can get you one when my manager is back." I ask if he would have his manager call me tomorrow. He states "no, he can on monday." I said alright, and walked out.----- Horrible customer service. No, "thanks, have a good day, here's your truck..." nothing.
Gray-Daniels Toyota responded to this review
3/10/2014
I’m sorry to hear about your recent experience at our dealership. We want everyone who visits our service department to walk out feeling fully satisfied. I would like to speak to you about your experience and see what we can do to restore your trust in our dealership. Please contact me at 601-863-8464 at your earliest convenience. Thank you, Mike Savell General Manager
primetime4571/13/2014 10:52:31 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Marcus Bird
This car buying experience was by far the easiest that i have ever had. The salesman was very professional and knew exactly what i would want in a car. The selection process was easy and I ended up with a product that i always dreamed of.
Gray-Daniels Toyota responded to this review
1/13/2014
Thanks for sharing your car buying experience. We understand that buying a car can turn into a long process. The fact that you were able to come and find exactly what you wanted with ease is very important to us. I hope that you would return and allow our team to provide the same great service. Best, Mike Savell General Manager
MichaelBreckenridge12/23/2013 01:33:53 PM
3.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me: Joe Signaigo Business Manager
I found this 2012 Toyota Prius on Auto trader.com and it was listed as a Prius 5 with all most every option back up camera etc.This was one of the many Prius's that were listed as 5's from this dealer.I made the deal ,which was a good price with my sales person Marcus Byrd.He was helpful and can't blame him for the thing's that went wrong.I drove 3.5 hour's the next day to get the car and find out it is a 2 and doesn't have back up camera or the other options.I tell my sales person that it is suppose to be a 5 and have all this.He say's they don't have any 5's on the lot and it wasn't advertised right.1 week and a half later they still have Prius 5 listed on Auto trader?????????I've saw many 5's from this dealer in the last 3 month's or so listed on Auto trader.I shrugged it off since I drove so far and this was still a good deal for a 2.In the process of doing my paperwork and financing with Joe Signaigo Business Manager I incurred more fraudulent work.He added a $2900 OPTIONAL SERVICE PLAN and $715 OPTIONAL TIRE ROAD HAZARD Plan on my paperwork without asking me if I wanted it or not????He went through the paperwork and said here's your Road hazard on tires and paperwork showing your warranty and pointed out the price we agreed on for the sale of the car.I told him I was gonna get it refinanced when i got home by my credit union for a better rate and he said oh no i'd wait a few month's to establish credit with this lender????If i hadn't caught it quickly I wouldn't have been able to cancel the warranty.I called Toyota and filed a complaint .They are looking into the faulty advertising and poor Buissness ethics.I would not recommend this dealer.this is my first Toyota and a bad experience from a major dealer.
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