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Oxmoor Chrysler Dodge Jeep RAM

4520 Shelbyville RoadLouisville, KY 40207
1-855-749-20791-855-749-2079
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our do ... Read more
Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Chrysler Dodge Jeep Ram has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.

Why You Should Buy a Used Car From Us

Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our do ... Read more
Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Chrysler Dodge Jeep Ram has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.

Languages Spoken

  • Español
  • Português

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges and Compliance Fees are additional to the advertised price
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.8
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 28 
maribeth211/18/2014 05:02:39 PM
1.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jon Kolts
Purchased a car and 2 days later it wouldn't start and couldn't jump the battery. Dealer basically said tough luck. It's your worst fear from a used car dealer. They have indicated I could tow the car (from Lexington to Louisville) and they would look at it to see if they might be able to assist. No promises and the tow would be at my expense. I know I'll never return to Oxmoor and since I'm in the insurance business I deal with many people in need of vehicles; I will certainly discourage my customers from going to Oxmoor.
Jon Pauline9/09/2014 07:13:58 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Janet Reynolds
Only dealership out of 3 that charged me a diagnostic fee $110.00 and I'm from out of state.By the way they didn't fix anything.
newjeepowner05168/29/2014 07:40:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dewone Wilson, Preston
Today my husband and I brought our new Jeep home from this dealership. We had recently been through a serious personal situation and wanted a smooth car buying experience. Unfortunately, the exact vehicle we wanted didn't exist in Kentucky but instead of trying to talk us into a different vehicle, the wonderful people at Oxmoor Jeep searched for exactly what we were looking for. We had to wait a few days for it to arrive (and I'm NOT a patient person), and when there was a hiccup in the timing, I arrived unannounced in the dealership and expressed my unhappiness. I have to admit that I was being totally unreasonable, but Dexter, Willie and Dewone never got flustered. They listened to my concerns and did everything they could to ease my stress. Dewone even drove one of our trade in cars to the dealership to help me out. I walked out of there with a smile. This is the nicest group of people that I've ever dealt with when buying a car and I will return when my daughter is ready for a vehicle and every time we are looking. I recommend Oxmoor Jeep to anyone looking for a car.
Oxmoor Chrysler Dodge Jeep Ram responded to this review
8/30/2014
Thank you for your business and we appreciate your great review!
coleblk7/16/2014 10:39:30 AM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Dennis Brimm
So back in January of 2014, I purchased a new 2014 Cherokee. The sales process was the typical sales process. Them trying to get you into a car/jeep that you may or may not want. And when it came to negotiations you have the constant back and forth back and forth to get the amount to what it should be. Luckily, I seen the price on the internet and got it $4000+ below MSRP. It was a great value! So we worked out the price/payment. The actual process wasn't extremely too bad but you don't get the sense that you're wanted at the dealership that you're kind of a nuisance. In fact, I've bought from two Oxmoor dealerships, it's mainly the dealership management that allows this behavior. So we signed and I have my new car. It took them over 30+ days for them to send the payoff for my trade in. This is unacceptable by any standards. I ended up threatening them stating that if the trade in wasn't paid off by the time my payment came due and I ended up having to pay that amount I would be looking to them for reimbursement. I felt they were trying to get a lower payoff amount. Also... If you need to get in touch with someone. You might as well forget it. Once they've sold you the car your on your own. It's absolutely impossible to get a call back. Save yourself some trouble... If you're wanting a Jeep or Chrysler vehicle.... plenty of better options for a dealership. I honestly don't know if I would want to accept a free vehicle from this dealership just because of all the hassle.
Oxmoor Chrysler Dodge Jeep Ram responded to this review
10/20/2014
Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Lindsay Jones Internet Sales Manager (502)-855-5885
leui566/15/2014 10:38:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lindsay Jones,Tim Robinson,Dennis Brimm
They are so great, door to door service. From Louisville to New York State. That's good customer service. I would refer them to everyone. Great deals, great people, great business.
Oxmoor Chrysler Dodge Jeep Ram responded to this review
10/20/2014
Thank you so much for your long distance business and your great review!.. it is appreciated!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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