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Oxmoor Chrysler Dodge Jeep RAM

4520 Shelbyville RoadLouisville, KY 40207
1-855-749-20791-855-749-2079
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our do ... Read more
Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Chrysler Dodge Jeep Ram has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.

Why You Should Buy a Used Car From Us

Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our do ... Read more
Oxmoor Chrysler Dodge Jeep Ram in Louisville, KY, also serving Clarksville, IN and Elizabethtown, KY is proud to be an automotive leader in our area. Since opening our doors, Oxmoor Chrysler Dodge Jeep Ram has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.

Languages Spoken

  • Español
  • Português

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges and Compliance Fees are additional to the advertised price
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.8
    Quality Of Work
  • 4.2
    Friendliness
  • 3.6
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 49 
Don G.8/31/2015 02:02:30 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Janet Reynolds
Janet is the best service rep over the 19 yrs. of owning 3 chtyslers.She provided rapid and efficient emergency service as we were travelling to Tulsa,Oklahoma
riotrob8/27/2015 01:58:09 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Taylor Lay,Mike Miles,Jalen Carter,Steve Dunkley
After being an accountant for 17 years going to a dealership to buy a new car is a hassle that I just hate normally. To my suprise this was quick, painless and they met my needs quickly. Got in and back out on a lunch break. Next day went back at lunch and drove away with my New Jeep Wrangler Unlimited. Felt I got a real good deal and the team there was prompt and responsive. Great work Oxmoor. Good Communication. Fast Response. Superior Team. Rob
slmjim8/21/2015 08:05:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:A young man, don't remember his name.
I'd received a recall notice from RAM for my 2013 RAM 1500 regarding an ignition key RFID update. I made an appointment. Upon arriving, the service writer indicated that there were other software updates needed in addition to the RFID recall, and asked if I wished to have those done done at the same time, also noting that it would extend the time needed by an additional 1 hr. or so. I OK'd the additional updates and returned at the specified time to pick up my truck. It was done on time, returned to me clean. The software updates were clearly noted on the service documentation I received, with no additional charges being assessed. Overall I'm quite satisfied with the service experience at Oxmoor Chrysler Dodge Jeep Ram.
Dan T8/12/2015 02:09:43 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Janet Reynolds
We were returning to Cincinnati from Nashville when our truck overheated south of Louisville. Picked Oxmoor as our tow destination and left the truck after hours and managed to find a ride to Cincinnati. Oxmoor service quickly diagnosed the problem, failed water pump, and squeezed in our repair completing the work Tuesday. Charges were appropriate, repair has held up, and Oxmoor even provided on their invoice a diagnostic reading for a check engine light.
elalata8/08/2015 03:17:36 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dennis Brimm
I am attempting to cancel my GAP and Easy Care VSC but it seems like no one is interested in assisting me to take care of the steps I have to complete. It was a total reversal when I was inquiring about the vehicle I recently purchased with them however, when learning about their commission will change after I cancel my GAP and Easy Care VSC, no one wants to help anymore. I emailed the finance person that I dealt with during my purchase but unable to get a response from him. I just wanted to know if the documents I filled out was done correctly because I wouldn't want to find this out after 4-6 weeks after the allotted time for cancellation is over. These guy is not remotely close within the professionalism that the dealership promotes. As soon as they know that they're isn't anything for them anymore they will leave you up in the air...I would not buy anything or recommend anyone to this dealership!!! If I find out that my documents are incorrect and overdue I will sue this dealership for providing incorrect information to purposely collect money.
Oxmoor Chrysler Dodge Jeep Ram responded to this review
8/10/2015
Hi elalata, I just wanted to let you know that my General Manager talked to Dennis regarding your request and asked that he send you an email with the answers to your questions. Please check your email for a message from Dennis. I do apologize that our communication with you on this was not better and we will work very hard to make sure in the future this does not happen. Please feel free to reach out to me if you have additional needs or questions and again I do apologize for your experience. Sincerely, Dawn Mouser Internet Director dmouser@oxmoorautogroup.com 502-855-5880
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