Oxmoor Toyota

8003 Shelbyville RoadLouisville, KY 40222
1-877-441-36741-877-441-3674
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

One of the most diverse new Toyota & Scion selections in the state of Kentucky. Oxmoor Toyota Scion takes pride in having something to fit everyone's needs. We also have ... Read more
One of the most diverse new Toyota & Scion selections in the state of Kentucky. Oxmoor Toyota Scion takes pride in having something to fit everyone's needs. We also have one of the best service departments with 27 Master Certified Technicians as well as a parts department which carries a variety of accessories for your new vehicle. Come in and see why Oxmoor Toyota Scion has a new reputation for great customer service.

Why You Should Buy a Used Car From Us

We carry a great selection of preowned vehicles which go through a vigorous service inspection prior to making it on our lot. We take pride in offering extended warrantie ... Read more
We carry a great selection of preowned vehicles which go through a vigorous service inspection prior to making it on our lot. We take pride in offering extended warranties on any vehicle that qualifies as well as having Certified Pre-owned Toyotas. We also have one of the best finance departments to help you get the car you want even with less than perfect credit. Come in and see why Oxmoor Toyota Scion has a new reputation for great customer service.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Fee, Finance Charges, and Compliance Fees are additional to the advertised price. Dealer retains, and has included ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Fee, Finance Charges, and Compliance Fees are additional to the advertised price. Dealer retains, and has included in pricing, all manufacturers rebates and incentives.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 495 
gocards0636/17/2015 10:24:27 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Stephen Coffey
I can not say enough about the EXCELLENT care and service I received today from Stephen Coffey in the service dept. He was able to work my vehicle in and got my air condition repaired in record time. Not only will I be returning for ALL future work...but I'm referring all of my family and friends there as well....I could not ask for a better experience.
Oxmoor Toyota responded to this review
6/17/2015
We are very happy that you had a great experience with our team and Steve specifically. Thanks again for the kind words! We look forward to seeing you again soon. Best Regards, Kelly Wheeler Service Manager Oxmoor Toyota kweeler@oxmoortoyota.com 502.438.5635
Jerry Smith5/16/2015 08:01:28 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:THE NAMES ARE NOT IMPORTANT
I WENT TO PURCHASE A VEHICLE FROM THIS DEALERSHIP AND WAS VERY HAPPY AT FIRST WITH CUSTOMER SERVICE. THEY ALLOWED ME TO DRIVE THE VEHICLE HOME FOR THE EVENING. AFTER TAKING THE VEHCILE HOME I DECIDED IT WAS NOT WHAT I WANTED. SO I DROPPED THE VEHCILE OFF. THE SALES PERSON CALLED ME AND WAS MAD BECASUE I DROPPED OFF THE VEHCILE. BEFORE I COULD EXPLAIN TO HIM THAT I WANTED HIM TO FIND ME ANOTHER VEHCILE HE HUNG THE PHONE UP ON ME. I TRIED TO CALL BACK AND GET THE SALES MANGER TO CALL ME BUT HE NEVER DID. INSTEAD SOMEONE ELSE CALLED ME AND I TOLD HIM WHAT I HAD WANTED HE SAID THAT HE WOULD HELP ME FIND WHAT I WANTED AND I NEVER GOT A CALL BACK. I ENDED UP HAVING TO DRIVE 2 HOURS TO GET THE TRUCK I WANTED. I WAS VERY DISAPPOINTED WITH THE WAY I WAS TREATED. THE NAMES OF THE PEOPLE DOES NOT MATTER BUT I WAS AT THE DEALERSHIP BEFORE AND SHOULD HAVE KNOW BY THE FIRST EXPERIENCE THAT THIS WAS NOT THE PLACE I WANTED TO DO BUISNESS
Oxmoor Toyota responded to this review
6/17/2015
I am very sorry to hear of your experience. We strive to make each interaction an exceptional visit. We obviously fell short in this instance. Please feel free to contact me at your earliest convenience. Best Regards, Evan Harn General Manager Oxmoor Toyota
SRudolf5/02/2015 11:00:02 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Terry
Great experience. Sales team were committed to ensuring that I had the right vehicle at the right price (TrueCar pricing) with the right accessories. I would certainly recommend anyone to use Oxmoor Toyota or working with Scott a/k/a "Scooter"
Oxmoor Toyota responded to this review
5/20/2015
Thank you for the kind review. Evan Harn General Manager Oxmoor Toyota
brad774/21/2015 04:12:18 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Steve Grigsby
I brought my wives van in because there were some scratches on the van that I thought could have come from their car wash. They looked at the car with me and we went through the car wash together. I did not have proof that it was done from their car wash but my wife is a stay at home mom and does not go anywhere. This is a brand new van. We have only had it 6 months. There were scratches on the hood across the driver fender and up to the roof down one side as if something rubbed against it. It was not there previously but again I did not have proof. The gentleman at the shop told me that he didn't think it could have come from the car wash but Toyota did not want to lose business and anger a customer. He told me to bring it in the next week and they would get it taken care of. He said they would probably have to repaint the hood and hopefully buff out the fender and the roof. I get my rental car and no longer get back to work and they call me. They tell me their boss said they are not going to fix it now. It is going to cost too much money. If he would have told me when I first brought it in that there was nothing they could do I would have just left. I had no proof so it would have been unnecessary to argue, but I am very upset that I was given someone's word and then it changes. Obviously a verbal confirmation means nothing. Due to their lack of INTEGRITY I will no longer have my car serviced at this dealership. If they offer to do something for you, I would get it in writing
Oxmoor Toyota responded to this review
5/18/2015
I am sorry to hear about your experience with our Service Department. We always strive to provide excellent customer service, and regrettably, we have not completed the work you think appropriate. Please contact me directly at your earliest convenience to see if there is a solution that we can provide. Kelly Wheeler Service Manager Oxmoor Toyota kweeler@oxmoortoyota.com 502.438.5635
norahslone4/15/2015 10:46:50 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dino Rogers
From the moment I walked on the car lot, Dino approached my husband and I with an unprecedented knowledge about the benefits of buying a Toyota. We looked at several models and he could tell us intricate details about each one. His passion for his work, the knowledge he imparted, and his ability to be personable throughout our purchase made this the best car buying experience I have ever had. Thank you for a great car and enjoyable afternoon!
Oxmoor Toyota responded to this review
6/17/2015
We are very excited that you had a great experience. Thanks again! SIncerely, Evan Harn General Manager Oxmoor Toyota
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