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Cross Chrysler Jeep

1501 Gardiner LaneLouisville, KY 40232
1-866-866-49481-866-866-4948

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

CROSS CHRYSLER JEEP has been FAMILY Owned and Operated since 1934. Come out and see Kentuckys BEST SELECTION OF NEW and PREOWNED JEEPS!!!!! Kentyucky's #1 Jeep Dealer!

Why You Should Buy a Used Car From Us

We serve the Louisville Kentucky KY New Albany Clarksville Jeffersonville Indiana IN Buy Vehicles here on the lot like New Chrysler Cars Jeep Trucks and SUV Makes include ... Read more
We serve the Louisville Kentucky KY New Albany Clarksville Jeffersonville Indiana IN Buy Vehicles here on the lot like New Chrysler Cars Jeep Trucks and SUV Makes include Wrangler Cherokee Sebring 300 Touring & Limited & Rubicon Edition & quality used Ford Chevrolet Nissan Kia Honda Toyota GMC BMW Lexus Hyundai Mazda and many more Cheap any make vehicles perfect for any Special Good or Bad financing car and truck needs. You won't pay too much here for your next reliable auto.

Dealer Disclaimer

Sales tax, Title, Fees are additional. Options or original factory equipment may have been altered from their factory specs. Customer is responsible for verification of a ... Read more
Sales tax, Title, Fees are additional. Options or original factory equipment may have been altered from their factory specs. Customer is responsible for verification of all stated options. Error can and will be made so check all options before delivery. All vehicles Sold as-is unless noted
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 167 
john12/27/2014 04:01:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Ward,Matty Ward
I am sure I have owned over fifty vehicles in the last 22 years because I love unique vehicles so much. I had located a rare Jeep wrangler unlimited Rubicon X model at the Cross dealership via the internet and auto-trader. When I called to check the availability, I spoke with Matty Ward. From the beginning he was extremely helpful. He even was able to teach a 25 year Jeep enthusiast a few things about the current models. Hands down, this was my easiest vehicle purchase to date. It turned out that the price was so great that I was able to drive a trade-in from San Antonio, Tx, and drive the new Jeep back home while having a vacation along the way. I still saved thousands from purchasing the identical vehicle in my state. Matty Ward helped me to lock-in the purchase price and the trade-in value before I even made the trip. Both of which I thought were extremely reasonable. In fact I ended up saving so much that I was able to add a suspension lift and still come out cheaper . Matty's father Matt Ward was the gentlemen that helped me out in the finance arena. My background is in Finance and I do not know how he was able to locate the rate that he located. Of course, this saved me even more money and brought my out the door price lower than I would have ever imagined. The kind of integrity in this dealership is what sets it apart. I had left a few things in my trade-in vehicle and I was surprised to see when I drove up that the porter was already pulling these out for me. If this was not cool enough, the same guy helped me to switch out my own unique shift knob which in itself was a very unique design that I loved. In all I am very impressed with the quality and professional demeanor that the Cross dealership employees have. They are truly the difference in the dealership and other dealerships should strive to be like them. In an ever changing business world, I am glad to have found one place that still believes in customer service. Thanks again guys!
deweese.m12/20/2014 02:36:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matty Ward
This was the second car I've purchased from Matty Ward, and both times it has been a great experience. He got me the car I wanted in my price range, and it took no time at all. The customer service at Cross is the best I've encountered, and they always have best prices around.
Deb Dietrich12/05/2014 08:59:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Ward,Matty Ward
We rolled and totaled our 2005 Jeep Rubicon and thankful to be alive, we missed it and wanted to replace it (thank goodness for full-coverage). We knew what we wanted and were checking out Cross's Wranglers. Matty introduced himself and impressed us with his knowledge of Jeeps. He took our email and whenever he got one in like we wanted he emailed the info with photos. After two failed attempts on Craigslist and Matty's hard work, Matty found what we were looking for!!!! Thank you Matt Ward, Matty Ward, and Cross Chrysler!
joshua.a.rutledge11/12/2014 02:21:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Keaton Horvat,Matthew Beard
I got exactly what I wanted from Cross. I had been to the lot several times and not found what I was looking for, but when I did the people there were friendly and got me taken care of. I sent a friend there and they bought and I'll be taking my sister there as well.
JPMT11/10/2014 01:40:42 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Keaton Horvat
In an age of reapidly declining customer service I am always on edge when making large purchases. This said I was truly pleased from the moment I contacted Cross. They were knowledgeble and extremely friendly. My salesperson, Keaton, re-scheduled his day and stayed much later than his shift to help during the buying process. He was down to earth and professional and went out of his way to make sure I was taken care of. After buying my Jeep, a mechanical problem was discovered and they immediately began taking care of it. They even consulted a competing service department to get the job done right! I am very pleased with my buying experience at Cross and will definately reccomend them to anyone in the future. They have an incredible Jeep selection and will make sure you are completely satisfied with your purchase. I will be doing buisiness with them for many years to come! Thanks again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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