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Don Jacobs

2689 Nicholasville RoadLexington, KY 40503
1-800-608-72071-800-608-7207

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winni ... Read more
With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winning BMW, Volkswagen, and Honda dealership, we take pride in our reputation and value our community. Our internet department provides quick, easy service for our internet shoppers. We look forward to assisting you with your next automotive purchase.

Why You Should Buy a Used Car From Us

With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winni ... Read more
With Don Jacobs the internet sales process is simple, stress free, and professional. Don Jacobs has been family owned and operated for almost 40 years. As an award-winning BMW, Volkswagen, and Honda dealership, we take pride in our reputation and value our community. Our internet department provides quick, easy service for our internet shoppers. We look forward to assisting you with your next automotive purchase.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.2
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 115 
Pinkpoodle12/31/2015 03:00:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kenny Adams
I contacted Kenny Adams regarding an on going problem I was experiencing with my 2008 Honda Accord. Although, the matter was not showing on my dash, I had taken a picture to help with diagnosis. The matter was urgent because I was traveling out of state to attend a funeral and needed my car checked for safety. Kenny was able to use the information to diagnose the problem which I learned was related to a recall. I am grateful to Kenny Adams for his professionalism and his immediate attention to my vehicle, due to my emergency out of town travel. I highly recommend Kennny Adams and Don Jacobs service department. Alice Davis Lexington
Greg Strouse12/31/2015 02:44:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Cameron Adams
Our family has utilized the service department at Don Jacobs for over 25 years. Outstanding customer service! My current service advisor is Cameron Adams and he is a true professional....extremely competent & knowledgeable, energetic & positive, always courteous & customer focused, and wonderful in communicating/follow-up with customers. Cameron, keep up the great work! I look forward to many more years of association with Don Jacobs Honda! Greg Strouse
Jcn0912/28/2015 06:43:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Josh,Owens
I brought my car to Don Jacobs needing some minor repairs and Josh Owens went above and beyond to help me and was very knowledgeable! I will bring my car back to Josh Owens everytime!
Stout, Myia 12/28/2015 04:48:19 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Owens
The customer service I received was excellent. I felt that all of my questions, concerns, and needs were taken care of. I left the dealership feeling very well taken care of.
crabtreej112/22/2015 01:28:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Austin Adkins
Austin Adkins is a great service rep. he cares about the customer and makes sure they get what they need. Austin made sure my car was safe, serviced properly, and I'll be taking my car to Don Jacobs from now on
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Don Jacobs : Lexington, KY 40503 Car Dealership, and Auto Financing - Autotrader