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Gates Hyundai

6000 Atwood DriveRichmond, KY 40475
1-855-649-70531-855-649-7053
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

Our goal at Gates Hyundai is to do everything, in any way, everyday to ensure customer satisfaction. That starts with our friendly and talented sales staff and management ... Read more
Our goal at Gates Hyundai is to do everything, in any way, everyday to ensure customer satisfaction. That starts with our friendly and talented sales staff and management. Each has several years of experience and are eager to assist you in all your automotive needs. Our service and parts departments are also staffed with very knowledgeable and experienced professionals who are eager to assist you. We want to earn and keep your business for generations to come!

Why You Should Buy a Used Car From Us

Our goal at Gates Hyundai is to do everything, in any way, everyday to ensure customer satisfaction. That starts with our friendly and talented sales staff and management ... Read more
Our goal at Gates Hyundai is to do everything, in any way, everyday to ensure customer satisfaction. That starts with our friendly and talented sales staff and management. Each has several years of experience and are eager to assist you in all your automotive needs. Our service and parts departments are also staffed with very knowledgeable and experienced professionals who are eager to assist you. We want to earn and keep your business for generations to come!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. All Rebates and Incentives to Dealer. Please see dealer for complete details.*
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 198 
Lester D.Moss3/20/2015 10:05:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Amburgey
I had a tire that got a not on it and not only. Did they call , make the calme and fix it They lend me a car no cast tell they got. It fixed! Id like to say thanks ! ! ! Thank you Stewart Haddix, Ryan Amburgey, Danyal and the rest of the great staff @ GATES HYUNDAI !!!
MikeH3/01/2015 04:17:04 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tony Abston,Drew Harvey
The salesman (Drew) was good but we were unable to agree on a price. I asked for the key to my trade to be returned so I could leave, and walked out to the showroom to wait for my key. At this point the Used Car Manager (Tony Abston) stormed out of his office with my key yelling at me what the H..L is it going to take to get you into this car. He proceeding to throw my key at me while calling me a bully and accusing me of trying to strong-arm the salesman. He then proceeded to follow me out to my car still yelling and calling me a bully and continued this while I was backing out of my parking space. All of this took place with about 8 to 10 other prospective customers in the showroom, all of them just in awe of his behavior. I hope, for their sake, they all were smart enough to get up and walk out.
neje10042/16/2015 05:55:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian McMahan,Zach Bowman
This was a 100% top drawer experience from beginning to end. The responsiveness, helpfulness and knowledge of the sales associates we worked with (Brian McMahan and Zach Bowman) was absolutely perfect. This was by far the most pleasant vehicle shopping and purchasing experience I've ever had in my life. They LISTENED to me and provided us with a choice of vehicles to look at and drive that were exactly what I was looking for. The discussion around price was straightforward, honest and open. I appreciated this. I would recommend this dealership and the Hyundai product to anyone!!!
Hugh1/29/2015 04:30:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian McMahan
I found the best deal on Auto Trader for a new 2014 Equus at Gates Hyundai in Richmond. They made it worth my time to drive from Birmingham. The car was ready when I arrived. There were no surprises - the deal was exactly as advertised. Brian McMahan was my online salesman. He was professional, thorough, friendly and helpful. My son and I turned the trip into a mini vacation, so the entire experience was great. I have already recommended Brian and Gates Hyundai to many of my friends.
Carters1/10/2015 08:56:51 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian McMahan,Tony Abston
Just purchased our third vehicle from the Gates auto group, two of which have been with Brian at Gates Hyundai. If ever I have had an easy car buying experience it's been here. I go in, tell them what I want and how much I can pay, and they make it work. I also get all my service done here and I'm always satisfied. Will keep my business here as long as I continue to receive this top notch treatment!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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