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Glenn Automall

3360 Richmond RoadLexington, KY 40509
1-866-724-73451-866-724-7345
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Serving Kentucky and surrounding areas with superior sales and service, Glenn Automall offers a large selection of NEW Infiniti, Nissan, Mitsubishi, Hyundai, Buick, and G ... Read more
Serving Kentucky and surrounding areas with superior sales and service, Glenn Automall offers a large selection of NEW Infiniti, Nissan, Mitsubishi, Hyundai, Buick, and GMC vehicles. Our friendly, knowledgeable staff, along with our Finance department, work to get you into the right vehicle at the right price. Special vehicle financing is available. Stop by Glenn Automall and experience why we have been in been in business for over 60 years!

Why You Should Buy a Used Car From Us

Serving Kentucky and surrounding areas with superior sales and service, Glenn Automall offers a large inventory of pre-owned cars, trucks, and SUVs. Our friendly, knowled ... Read more
Serving Kentucky and surrounding areas with superior sales and service, Glenn Automall offers a large inventory of pre-owned cars, trucks, and SUVs. Our friendly, knowledgeable staff, along with our finance department, work to get you into the right vehicle at the right price. Special vehicle financing is available. Stop by Glenn Automall and experience why we have been in been in business for over 60 years!

Dealer Disclaimer

Pricing does not include tax, title, and license fees. All rebates and incentives assigned to dealer. Options and descriptions may vary due to factors such as VIN decodin ... Read more
Pricing does not include tax, title, and license fees. All rebates and incentives assigned to dealer. Options and descriptions may vary due to factors such as VIN decoding. Please call to confirm the vehicle options and availability. Payments may vary with approved credit, terms, and down payment. See Glenn Automall for complete details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 236 
GaryReynolds1/22/2015 05:31:17 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Sharpe
Saw a vehicle from the website and set up an appointment for a test drive and when we arrived the great experience began! We were greeted as soon as we walked in the door by Dave and explained what we were there for and he wasted no time to go and get the car. We immediately went on a test drive and not once did he ever pressure us to make a decision, or to end the test drive until we were ready to end it. They worked with us to get the price where we were comfortable and after everything was signed we discovered a check engine light had come on, they did a diagnostic on it and are in the process of repairing the problem for free, even though this was an as is purchase. Can't give these folks enough stars!!!!!!!! Great job from beginning to end!!!!!
Jtocash1/10/2015 02:17:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Sharpe
Easy selling enviornment, straight forward sales approach and fast. Was impressed with David's knowledge of the vehicles and the test drive was great as he highlighted the features of the car. It made us very comfortable in making a decision.
edman12/20/2014 06:37:58 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bill K.
Contacted the dealership about a used Nissan Maxima we were very interested in, twice during the week before the Saturday we were going to go buy, called at 5 till 8 Friday night (they close at 8) and was assured the car was there, and no one was working it, in fact the night was slow and they were getting ready to leave. We had a 9:30 appointment on Saturday morning, drove 2 hours, arrived at 9:15 only to be told the car had been "sold the night before". Not only did they not call, they acted like this was no big deal, "sorry about that", offered me some gas money, and that was that, very poor customer service and business practices. Then Charles Bush, a manager (?) tried to sell us an infinity, since we were already there of course, pathetic. Shopped some other dealers in the area and told them our story, they ALL informed us that was the way Glenn does business, and that the car was probably just a bait car to get people in the showroom, that it was probably never there to begin with. In this day and age of internet and social media, it suprises me that these kind of tactics still go on. Two days later as I write this review, that car is still on both Auto Trader, and their website. Buyers beware of Glenn Auto Mall.
bruce.mchone12/05/2014 09:19:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Spalding,
We bought our 2008 GMC Envoy from one of the other Glenn dealerships in August, and when we first test drove it, we noticed that it had a flat tire. They said that they would take care of it. A week later we purchased the vehicle and the tire was flat again. The said they would fix it. Two weeks after that, and the tire losing air every day, we took it back and they told us that there wasn't anything wrong with the tire. After taking it to an actual tire service center in November, they told us that the valve stem/monitoring system was leaking and that it would cost about $120 to replace it. We contacted the other dealership to see if they would replace it and we never hear from them. We were going to put the spare tire on until we got the tire fixed, but we couldn't figure out how to get it off, so my wife took the Envoy to Glenn GMC. When she explained why she wanted to swap out the tire, they let her know that they would take care of it. And take care of it they did. They took care of the tire issue, explained how to get the spare off, made sure that the spare was in great shape in case we ever needed it and they washed the car! The staff was so kind, friendly and understanding. We had purchased 2 other vehicles from Glenn in the past and have always recommended them to our friends when they were in need of a new vehicle. They really do take care of you and make sure that you are 100% satisfied, and if we ever had a problem or a question, they were always willing to help and make it right. These are amazing people!
Roze Leonardo11/12/2014 10:58:21 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Mullins, Frank Jones
The ppl at Glenn are amazing! Staff is friendly and the guy who financed my car is a beast! Didn't give up on me after 3 days of trying to get me the car I wanted, and he did just that! They sold me my last car which got me through this past year never had 1 problem with it...I was lucky to have it with my credit, but it wasnt me...now a year later im in my dream car! Thanks to everyone that made it happen!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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