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James Motor Company

2440 Richmond RoadLexington, KY 40502
1-866-491-24651-866-491-2465

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedi ... Read more
At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedication to their customers, the loyalty of those customers, and the relationships they have developed. This dedication is available to you as the next generation of buyers who are looking for a lasting relationship with a dealership they can believe in. Call James Motor Company's professionals at 877-442-3911.

Why You Should Buy a Used Car From Us

At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedi ... Read more
At James Motor Company, our 11 member team of Sales Professionals has combined experience of almost 250 years. Remarkable? Yes, but what's really remarkable is their dedication to their customers, the loyalty of those customers, and the relationships they have developed. This dedication is available to you as the next generation of buyers who are looking for a lasting relationship with a dealership they can believe in. Call James Motor Company's professionals at 877-442-3911.

Dealer Disclaimer

We strive to maintain current, factual, and correct information. Please let us know if we have uploaded anything incorrectly. All pricing excludes tax and applicable fees ... Read more
We strive to maintain current, factual, and correct information. Please let us know if we have uploaded anything incorrectly. All pricing excludes tax and applicable fees.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 144 
Kyliev4/06/2016 11:45:17 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Watson,Jessica Wilson
As a young female, being respected at a car dealership is rare. Jeff Watson went above and beyond the minimal level as respect. Jeff and other on staff with James Motor Company are kind and ensure you are well taken care of. I did not feel pressured. When I ran into issues with my insurance company, Jessica was very patient and never annoyed. For once it felt like I could just shop and actually look at the car I wanted. I bought my 2012 Honda Civic LX and could not be happier with my car, or the service I received.
James Motor Company responded to this review
4/06/2016
Thank you for the kind words! We really appreciate you allowing us the opportunity to earn your business and we wish you many happy and safe miles of driving!
ducatiearl2/26/2016 03:45:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shane Miller,Larry Cartwright,Jeff Watson
i highly recommend going to james motors for your new or used vehicle purchase -i came in with a smile and left with a smile -what more could you ask for
James Motor Company responded to this review
2/26/2016
Thank you for the comments and allowing us to earn your business!
Frosty2/26/2016 11:58:30 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Greg Donahoe,Jessica Wilson
I recently purchased a 2011 VW Tiguan and I couldn't be happier with the level of service I received. Greg Donahoe was knowledgeable and helpful during the entire process. I'll definitely keep Greg in mind next time I buy a car.
James Motor Company responded to this review
2/26/2016
Thank you very much for the kind words! We wish you many happy miles of driving pleasure in your Tiguan!
sflow2/24/2016 11:31:15 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Brantley,Greg Donahoe,Jessica Wilson
Saw a used vehicle I was interested in on James' web site. I called to inquire about it and was directed to Greg Donahoe, he ended being the salesman who had taken the vehicle on trade-in. Greg was very friendly and informative. The vehicle was still available and I stopped by to see it. Greg showed me the vehicle, explaining all he knew about the vehicle and took me for a test drive. I later took the vehicle home and ended up purchasing it. Greg answered every question and was forthright and honest! He, Eddie Brantley, and Jessica were all great. I never felt pressured or pushed, and would definitely recommend James for a great car-buying experience! Eddie explained all about the used vehicle experience and Jessica had all the paperwork ready when I came in, and I was finished in record time! I greatly appreciated a car buying experience with no pressure, just good, friendly and informative people, who seemed interested in helping me, not me helping them!
James Motor Company responded to this review
2/26/2016
Thank you very much for the positive feedback! We really appreciate you giving us the opportunity to earn your business!
Rhonda612/03/2016 02:43:44 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shane Miller,Eddie Brantley,June Stephens
Purchased a new E class. Barry Wilson guided me through the process. He was extremely helpful in explaining all of the car's features and he made the entire process go smoothly. All details were covered and he answered all of my questions and concerns. He was friendly and professional. I truly appreciated all that he did..
James Motor Company responded to this review
2/03/2016
Thank you so much for the opportunity to earn your business again! You made the delivery process fun! Anytime you would like to go over the features again just stop in!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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James Motor Company : Lexington, KY 40502 Car Dealership, and Auto Financing - Autotrader