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Jake Sweeney KIA

5969 Centennial CircleFlorence, KY 41022
1-855-732-80951-855-732-8095
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Jake Sweeney Kia, a divisions Jake Sweeney Automotive which has been selling and service new vehicle for 85 years! We sell thousands of new vehicles all over the United S ... Read more
Jake Sweeney Kia, a divisions Jake Sweeney Automotive which has been selling and service new vehicle for 85 years! We sell thousands of new vehicles all over the United States every year! We do this by providing the BEST PRICE, SERVICE, and VALUE TO ALL OF OUR INTERNET CUSTOMERS. Jacob B Sweeney III "Coby" is onsite daily to make sure that you get approved and driving today! Call 859-371-1818 for special pricing today.

Why You Should Buy a Used Car From Us

Jake Sweeney Kia, a division of Jake Sweeney Automotive has been selling quality used cars and trucks in the tri state for over 80 years. We sell thousands of new and use ... Read more
Jake Sweeney Kia, a division of Jake Sweeney Automotive has been selling quality used cars and trucks in the tri state for over 80 years. We sell thousands of new and used vehicles all over the United States every year. There is a reason! We specialize in creating exceptional values for our Internet customers and we will always provide you with a FREE CARFAX HISTORY REPORT. Jacob B Sweeney III "Coby" is onsite daily to make sure that you get approved and driving today!

Languages Spoken

  • Español
  • 한국어
  • American Sign Language

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 61 
Afannin774/30/2015 09:34:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dante Goetz
A GREAT experience!! Dante was Honest and up front about what he could and couldn't do. There were no surprises once I was there. I left with a car I love and a great experience I want to share with everyone!! Thank you!!!
hoss ortlieb4/20/2015 12:58:17 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Usleaman
This dealership has some of the most friendly and knowledgeable people there are... The salesman that I dealt with was very patient with me , because lord knows I'm a picky person, especially when buying a new car...
Jake Sweeney Kia responded to this review
4/20/2015
We at Jake Sweeney Kia would like to thank you for your business and the positive review of our company. We look forward to working with you in the future. Thanks again and have a great day.
zjnja54/17/2015 03:15:11 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Marcus, Jesse & Matt
Bought a truck on March 6th, 2015, told it needed minimum repair. We drove it about 2 and half weeks and it blew up. I called them and they didn't do anything to make it better and I can't have my money back. I spoke to the manager Jesse who told us to come back up there and they would help us. They tried to rip us off by selling us a truck we could not afford then Jesse didn't even come out and talk to us in person. I will NEVER go back there nor will I recommend them to ANYONE. I left 2 messages for the owner Coby with no reply. Florence Location.
Jake Sweeney Kia responded to this review
4/18/2015
4.18.15 To Whom It May Concern, We are very sorry that this client feels negatively about our dealership and the purchase that you have made with us. We go to great lengths to service and inspect everything we sell, its one of the reasons our company has been the leader in Customer Retention and Satisfaction. Our goal is to always provide the customer with all available information so they can make the most informed decision they can. In this particular case this truck was an older vehicle that we sold AS-IS off of our budget row. It was disclosed to the consumer several times in writing and verbally that the customer will pay all costs of repairs because its AS-IS. When I spoke with this valued client about their issues with the truck they explained that when they bought it they knew it needed some repairs and that it was as-is. They proceeded immediately to have a Ford dealer inspect the vehicle. Ford changed the oil and noted some repairs needed (nothing major). Then they took to a “friend” who was tasked with changing/installing a valve cover gasket. Upon completion of the “repair” this friend called the client and told them that he did complete the repair but now it needed an engine. The vehicle was fine except for a leaky valve cover and it spends time with this friend and all of a sudden it needs an engine. This is very important to our involvement in the solution. I explained to the consumer that even though it was sold AS-IS that I would have helped in some way but since 2 mechanics had done unknown and unverifiable repairs that could have potentially damaged the vehicle while in their care. In other words there are too many hands touching the vehicle after we sold the vehicle to point to our dealership as the party responsible. I asked the customer if they had inquired with their friend the mechanic as to what happened to the engine. It had a leaky valve cover and then all of a sudden a repair caused a engine to fail. I asked the client what I could do to help. The response was to put a new engine in the old truck. I explained that was not an option because of the circumstances. I did offer to do the work at our internal rate and get an engine and give that to them at our cost. They next thing they said I could do was to trade them out of the truck. So in an effort to help the client I would be willing to over allow or inflate the trade in value in order to get them there money back as a trade in. They agreed and headed in. When they got here they told the salesman that all they wanted was a full size pick-up that would tow a pontoon boat, RV and was 4 wheel drive for a payment in the 200 to 300 dollar range. We only had one truck available to fit the requirements but it would be well over the payment goal. They even test drove the truck knowing it was over their stated monthly budget. I worked a very favorable deal with one of our partner lenders and was losing $1894 on the truck in order to make the client happy. I honored my promise to try to trade them out and give them a very favorable deal. They did not want to afford that type of payment. It was a Saturday and our store is super busy and I do regret not being able to speak with them personally before they decided to leave. Our purpose for this response is to explain our position and by doing so convey the fact that I do take very seriously every customer including those with complaints or problems. I listened to their story and took in all the facts. I take very seriously any feedback from our clients. Our company has been around since 1917 not by being the biggest but by being a member of the community and by taking seriously the clients in which we owe our success. I do wish to help this client by giving them our cost on any repairs or by attempting to find another truck that fits their budget. Thanks for reading this. With Warm Regards, Jesse Parks Used Car Manager Jake Sweeney Kia
dorcasz3/25/2015 10:05:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Elliott
Found the car we wanted on Autotrader.com. Though it was a couple hours away the service that Mike Elliott gave us made it worth the drive. We love our Kia Sorento.. The team at Jake Sweeney are great people and work to get you the deal that works for you.
watsondell3/17/2015 05:11:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony/on the new car sales
I just bought a new SOUL from Dante Goetz. I started looking at a used Soul, and changed my mind. Dante worked really hard to get me at the pmt that I needed on the used car. I came back about a month later and I was finally ready to buy. I am picky and want what I want. There was only one car in the lot that had ALL the options I wanted. I wasn't the easiest person to deal with, but Dante stuck with me. He worked really hard to get me to a price I was ok with. So, four grueling hours later, I drove out with my new car. Thanks to Dante for dealing with me. I will absolutely come back. Tony, a new car salesmen greeted us promptly and was very nice to deal with.
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