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Acura Columbus

4340 W Dublin Granville RdDublin, OH 43017-2040
1-866-974-20511-866-974-2051
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

It's official! WE DID IT AGAIN!!! For the 4th straight year, Acura Columbus is the #1 Acura New Car sales dealer in Ohio, Kentucky, Michigan and Indiana. CLICK ON THE GRE ... Read more
It's official! WE DID IT AGAIN!!! For the 4th straight year, Acura Columbus is the #1 Acura New Car sales dealer in Ohio, Kentucky, Michigan and Indiana. CLICK ON THE GREEN SPECIAL OFFER TAG FOR DETAILS! We will meet or beat any competitors price!

Why You Should Buy a Used Car From Us

Ohio's First Acura Dealer Since 1986! Our Pre-Owned Vehicles are fully reconditioned to meet the strict standards of our clients. Premier Acura Certified Pre-Owned Dealer ... Read more
Ohio's First Acura Dealer Since 1986! Our Pre-Owned Vehicles are fully reconditioned to meet the strict standards of our clients. Premier Acura Certified Pre-Owned Dealer. Visit our website to read about all of our fantastic specials! www.AcuraColumbus.com

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 160 
Tammy2/14/2015 09:07:47 PM
3.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Not sure the name
I paid for a linemen to my Acura tl. I was given a car to use with no windshield fluid. I picked up my car and the steering wheel was not straight and pulls to the right. Had to take it back and set and wait unable to say when it will be completed. My time is very valuable.
Alok Moharir1/04/2015 10:21:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kyle Duncan, Ben King
I had an excellent experience at Acura Columbus with the recent purchase of an MDX. The sales people that I worked with, Kyle and Ben, were knowledgeable, friendly, and always approachable whether via phone or in person. Great selection of cars of all models and packages. I also had a great experience with working with Joe in the finance department in helping me to find the best possible financing options for my purchase. I would not hesitate to go back there again.
Acura Columbus responded to this review
1/07/2015
Outstanding! We appreciate your kind words and the opportunity to assist. Enjoy your MDX! Jay Barger Operations Manager
kitt198712/30/2014 03:49:44 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ian Quick
My fiance and I arrived at the dealership on Saturday to look at a CPO TSX that caught our attention. Ian, met us outside and was very professional and friendly. Unfortunately the particular car we came to look at just sold so Ian took the time to show us other comparable cars on the lot. My fiance found the car she liked as well as I. We decided to try and purchase both CPO TSX's from Ian, who again was very professional. We went home to think about it overnight and offered Ian a deal over the phone on Sunday for my fiance's car and the deal was accepted. We arrived at the dealership Sunday afternoon for her to sign and pick up her car as well as to get my car appraised for trade in on the CPO TSX I was considering. Things were going great until we ran out of time, the dealership was closing and I had to leave to pick up my daughter. We were nearly in agreement over a deal and as Monday came I hadn't heard back from anyone at the dealership. I texted Ian to make the offer on the car with my trade and hadn't heard back from him. Please note that I was unaware that Ian was off that day due to personal reasons until he got back to me later in the evening acknowledging my offer. I called in to the dealership to discuss Monday night and it felt like the deal I was working on with Ian was not meant to be. I was made to feel that since a sale was made for my fiance that maybe my deal wasn't nearly as important anymore. We were attempting to buy virtually identical TSX's, the color and mileage being the only differences. The car I was attempting to purchase had more mileage and I was simply trying to make an offer similar to what my fiance got her car for. Same year, same options. Sadly I was left with the feeling that there was no interest in dealing with me at all and that the only concern was what the dealership had invested in the car and that there was little to no interest in working a deal with me. In any case we were perfectly prepared to purchase two CPO TSX's from the dealership but in the end it feels like my purchase did not seem to matter as much as the investment the dealer has in the car. Our experience began wonderfully with Ian and we would recommend him to anyone as he should be commended for his job and recognized for his service. Sadly with Ian absent I wasn't getting the same service or attention. I can only recommend this dealer based on the experience of people like Ian on staff.
Acura Columbus responded to this review
1/02/2015
Thank you for giving us another opportunity. Glad we were able to get things worked out for the second car. Apologies for the inconvenience. Jay Barger Operations Manager
Acura Columbus responded to this review
1/02/2015
As a follow up to my initial review, Ian contacted me after returning to work and proved that this dealership was worth giving a second chance. All concerns were dealt with and alleviated and am happy to report that we will be happy to work with Acura of Columbus again in the future. Great teamwork and as mentioned previously Ian is certainly a great asset to this dealership. Thank you everyone!
CarLoverGuy12/22/2014 01:48:11 AM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Steve Ault
I test drove a high mileage Lexus RX 350 that was traded in at this dealership. I got interested in this vehicle after lot of research, Carfax, calling Lexus, calling service centers, etc. and started some price negotiations with the senior sales person at this dealership. After couple of days of going to and fro over the phone, I was surprised when he eventually came back to me after talking with his manager with a price that was even higher than their publicly published price on their own website, autotrader.com, cars.com and other websites. He said that their published price was a mistake. I don't know whether this is 'bait and switch', some kind of car dealers strategy or a mistake but I did not expect this from an Acura dealership. I lost all my confidence at this dealership and am really unhappy about wasting so much at this dealership. Buyers beware.
David Chen12/17/2014 10:25:14 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Todd
(NOT Lindsay) Acura Columbus (4340 West Dublin Granville Road, Dublin, OH 43017) fixed my driver side mirror that was made completely broken by some "skilled technician" of another dealer "Lindsay Acura Columbus" . If you don't believe what I am saying, it's Ok. Try it both sides yourself. Todd at Acura Columbus is a great guy. I never see this person. I only hear his voice over the phone. During the three day service process, he called me once each day to keep me updated. I actually felt a little sorry because I was too busy to return his call. His voice sounds like he is a friend. He called me Mr. XX though it should be Dr. XX :) I also appreciate the lovely lady being nice and professional to me when I first gave my car. Also, the lady at the reception desk is very professional, patient and detail-oriented. She took down literally 'every word' I told her about the problems of my car because I have been a little paranoid given my prior experience at Lindsay Acura Columbus (sorry). I know (NOT Lindsay) Acura Columbus care me and their business. And this is all I care from a dealership. Although they only have 33 reviews on Google at present, I am willing to add the 34th one at my will. No one from (NOT Lindsay) Acura Columbus ever asked me to write a review (in comparison Lindsay Acura harassed me three times a day, maybe four, to write a Google review). Less is more. Truth is truth. I also would like to thank people from Acura Client Relations: Jeff, the regional manager governing the Ohio area, a lady from the headquarter named Shianne, and one other lady and one other gentleman who are willing to listen to my concerns. They are all helpful. Because of them, I haven't lost hope in Acura. I want to give my 2015 RDX AWD a second try. As a first time customer, I highly recommend Acura Columbus to everyone who wants to purchase an Acura. I would say it is worthwhile to pay even a little more to buy it from a good dealer even if their offer is not the best deal. They will give you the best car and offer you the best service as I have received. There is some room for improvement but overall (NOT Lindsay) Acura Columbus is way better than Lindsay Acura at least given my last experience. (NOT Lindsay) Acura Columbus treat me like a customer if not a friend. If you like to be treated like an animal (you fill the kind), go to the other one in town (maybe they will treat you like a King; who knows. ). Sorry I am a little rude because those people are rude to me first. If you like your money to be taken and you to be bullied and kicked out right after, go to the other dealer (YES Lindsay Acura). He (i.e. the so-called manager in light green shirt whose name I still don't know but the face I will never forget) will give you no surprise.
Acura Columbus responded to this review
12/17/2014
Dr Chen, Thank you very much for sharing your experience with Acura Columbus and the other dealer(Not Acura Columbus). We take great pride in providing the highest level of service and are constantly working to improve. Thanks again for giving us the opportunity to help, Jay Barger Operations Manager
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