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Mercedes-Benz of Easton

4300 Morse CrossingColumbus, OH 43219-3035
1-866-726-05441-866-726-0544
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

When purchasing your vehicle, you should expect nothing but the best quality, service, dependability and integrity; this is precisely what every client of, Mercedes-Benz ... Read more
When purchasing your vehicle, you should expect nothing but the best quality, service, dependability and integrity; this is precisely what every client of, Mercedes-Benz of Easton will receive. Call our Internet Sales Department to schedule the appointment of your choosing!

Why You Should Buy a Used Car From Us

When purchasing your vehicle, you should expect nothing but the best quality, service, dependability and integrity; this is precisely what every client of Mercedes-Benz ... Read more
When purchasing your vehicle, you should expect nothing but the best quality, service, dependability and integrity; this is precisely what every client of Mercedes-Benz of Easton will receive. Call our Internet Sales Department to schedule the appointment of your choosing, and allow us to present you with the Mercedes-Benz experience.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 209 
DST165/10/2016 05:50:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Morrison
I was searching for options on a new Mercedes CLA250 and and a dealership, and eventually found dealerrater.com. I saw so many great reviews on Chris Longnecker at Mercedes Benz Easton and emailed him for an appointment. I was still on the fence about the purchase when I went to see him, but left that day with a brand new 2016 Mercedes CLA250, which I am absolutely in LOVE with! Chris' reviews were spot on; his customer service was exceptional. He was prompt, answered all of my questions, and heard all of my wants and followed-through. Chris did not play games on car prices, packages, etc. I have purchased six cars to-date. This was honestly my first enjoyable experience. I felt respected, heard and most importantly as a woman, I did not feel as if I was being taken advantage of, or spoken to as if I was ignorant of cars, performance, specs, etc. Chris was very kind and didn't push me into a purchase. I would recommend Chris for your new car purchase and would highly recommend Germain Mercedes at Easton. I have been taken my previous two Mercedes here for service and I have always experienced 5star service. After my purchase, the general manager, sales manager and even the business manager all came by to congratulate me on my new purchase! Scott Ragland was very nice and took the time to speak with me about some important safety features of my new vehicle. Both managers made sure I was 100% satisfied with the service I was receiving and checked on me during times when Chris was running around getting my vehicle ready for a test drive, running numbers with the finance team, etc. Even other salesman congratulated me as I walked through the dealership. Everyone was very kind and welcoming throughout the process. I have never had such a minimal amount of anxiety when purchasing a car! If you are in the market for a Mercedes Benz, please stop by to see Chris and the team at Germain Mercedes @ Easton. You will NOT be disappointed. I am truly a fan!
Mercedes Benz of Easton responded to this review
5/23/2016
That's what we love to hear! Thank you for choosing to work with our team here at Mercedes Benz of Easton and for taking the time to share your thoughts. We hope you love your CLA250 for years to come and will give us a call if we can do anything else for you! Best Regards, Scott Morrison General Manager
WanderThisWorld5/06/2016 05:57:41 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Gray
We were pleased with our experience working with Eric Gray. We purchased a used Sprinter van from out of state, which made the sales process a bit complicated. Eric was in contact with us by e-mail, text, and phone call to answer questions and to try to resolve issues as they arose. We finally agreed to a deal, and made the drive from Wisconsin to Columbus, Ohio and Mercedes-Benz of Easton. Once we arrived at the dealership to pick up the vehicle, Eric spent several hours walking us through the sales paperwork, and then patiently walking us through the features of the vehicle. Overall we were very pleased with the interaction at the dealership. I would definitely work with Eric again if the opportunity arises. The one sour note in all this is that the vehicle suffered a failing temperature sensor within the first thousand miles after purchase. I don't know how common this is for Sprinters, but the occurrence so soon after purchase was definitely an "off" note. This is a used vehicle (around 38,000 miles), which may factor in.
Mercedes Benz of Easton responded to this review
5/19/2016
Thank you for your great review, and for making the trip from Wisconsin to purchased from us here at Mercedes-Benz of Easton! We are sorry to hear about the temperature sensor, as it is always our goal to ensure both a seamless experience here in the dealership and an exceptional ownership experience. Please don't hesitate to let us know if there is anything we can do for you! Congratulations on your new Sprinter!!
Jcthebarber 4/28/2016 07:58:00 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Gray
From the second my daughter and I stepped on the lot, Eric Gray made our car buying experience an event I will remember for a long time. I purchased my very first Mercedes that day and Eric was very professional,knowledgable, and hospitable the entire time we were there. He went above and beyond his job description to make sure I was comfortable every step of the way. Even following up with me days after my purchase to make sure I was happy with my selection. He will definitely be the one I call when it's time for my next purchase!
Mercedes Benz of Easton responded to this review
4/29/2016
We are honored for the opportunity to have been a part of your purchasing process!! Your review on Eric is very much appreciated, and we look forward to assisting again in the future!!
JOE CARRILLO4/27/2016 09:13:43 AM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert DeBolt
I was pleased with the service I was afforded and the way Robert and the rest of the Germain staff handled my questions, and worked with me to arrive at a fair transaction for both of us. Respect in today's environment is especially appreciated - PS: I'm having a blast enjoying my CLS550!
Mercedes Benz of Easton responded to this review
4/29/2016
Congrats on your new CLS550!! We are so happy to hear that you are enjoying your new purchase, and we have every confidence that your ownership experience will be nothing short of exceptional! Please don't hesitate to let us know if there is anything else that we can do for you!
sophie1234/25/2016 07:01:34 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Gray
I purchased my first Smart a few months ago and I love it. Eric Gray assisted me with the purchase from the start and the process was very smooth and he was great to work with. He did not pressure me, but stayed in contact and was patient and got the car and color that I wanted in 24 hours. I would definitely go back to Eric and refer others to him. He continues to check in and make sure all is well with my car. I feel confident that if I have a problem he will help me solve it.
Mercedes Benz of Easton responded to this review
4/29/2016
Thank you for the fantastic feedback on Eric and your overall experience with us here at Mercedes-Benz of Easton!! We truly value your overall satisfaction and we hope you will enjoy your new Smart Car!!
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Mercedes-Benz of Easton : Columbus, OH 43219-3035 Car Dealership, and Auto Financing - Autotrader