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Hatfield Kia

1455 Automall DriveColumbus, OH 43228
1-866-763-70931-866-763-7093
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Delivery Options
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Why You Should Buy a New Car From Us

Kia vehicles are widely recognized to be among the best in quality, reliability, and value, just as Kia dealers are well known for their award-winning commitment to custo ... Read more
Kia vehicles are widely recognized to be among the best in quality, reliability, and value, just as Kia dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. We're proud to offer our wide selection of quality, competitively priced, new Kia vehicles. Serving Columbus and the surrounding counties in Franklin, Delaware & Fairfield.

Why You Should Buy a Used Car From Us

Volume pricing means better pricing for you. Serving Columbus and the surrounding counties in Franklin, Delaware & Fairfield.

Dealer Disclaimer

All prices exclude tax, tags, title, registration fees and documentary service charges. Prices include rebates and incentives. See dealer for details!
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.5
    Quality Of Work
  • 4.7
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 154 
Rider1453/28/2015 02:06:58 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Glover
I found the perfect car which was an upgrade to my current car with Rob's help. He was very patient with me as I am not always easy to work with. The car was used but was in fantastic condition. I love my car.
Daniel3/26/2015 04:07:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rodney Lash
UP FRONT, BEHIND YOU AND RIGHT ALONG SIDE. These three phrases sum up the very positive experience we had recently at Hatfield Kia. Two days ago I finally finished the long, pain-staking process of purchasing a car. Weeks of investigating different makes and models, contacting and visiting various dealerships, reading reviews, etc. all culminated in an unexpectedly and unbelievably pleasant finale at Hatfield, Kia on the west side of Columbus. The experience there greatly surpassed any possible expectations. When my wife and I arrived (after having previously arranged a test drive), we were met at the door by Susan Fisher, key in hand, who took us out to the Kia Soul we had wanted to try out. When we arrived back after the test drive she came out to see if we had any questions. Since we only buy a new car about once a decade, we had a long list because cars change a lot in ten years! She told us to hop back into the car and she sat in the back seat right behind us answering all of our questions very clearly and patiently and giving us information about other features that we didn’t even know to ask about. After deciding to buy the car and arriving at a great deal, she patiently explained the process and paper work and she was very up front about everything. In the end we spent about three hours at the dealership and I can truthfully say that at no time were we sitting unattended for more than five minutes. Eventually we ended up with Rodney Lash, the finance person, while Susan took our car to be washed and detailed. Rodney also went beyond all our expectations. I had previously talked with a dealer and finance man from another dealership a week before, and the experience was very different! Well, after signing all of the papers and writing the check for the down payment, Susan came back and told us to get into our new car and follow her down the street to the gas station where she filled up the tank with gas for us. At the gas station she once again hopped into the back seat and went over all the important features in the owner’s manual with us once again to make sure all was clear and helped us pair up our phones with the Bluetooth function of the car. By this time it was after ten, but she patiently answered all of our questions and told us “Remember, I come with the car. Call me with any questions you have.” In the end, the most dreaded part of purchasing a car became a wonderful experience. On a scale of 1-10, I would definitely give Hatfield Kia an good solid 12!
Micahel D3/24/2015 04:02:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Andy Bias,Susan Fisher
We were helped as soon as we walked up to a vehicle in the used car area and the gentleman listen to us and directed us to Susan Fisher in new car sales. Once we entered into the showroom, Susan spoke to us like friends, not a typical car sales person. She was very friendly, open and jovial about us looking at purchasing or leasing a vehicle. We discussed options and she had two vehicles ready for us to look at, just in different colors. She knew exactly what to look for, by simply listening to both of us and what was important for us to have in a vehicle. We took the test drive, loved the vehicle and decided to purchase it. Came back the next day and the going though the paperwork was a breeze, everything upfront, no hidden fees or agenda's with other places that I have been to in the past. Within an hour, we were out of the dealership and on the way home with our new Sorento. Can't say enough about how we were treated from every department from the beginning to the end, a great car buying experience and great price!
Photonut11203/05/2015 10:35:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Rodney Lash
We had a great experience working with everyone at Hatfield Kia! A special thanks to our salesman, Dave Richter. Dave was honest, personable and had our best interests in mind. Everyone at the dealership was friendly and willing to answer any questions. They helped turn our "sour" situation with our aging VW into a pleasant experience! Business Manager Rodney Lash was also great explaining the paper work and helping us choose a warranty package that would best protect us and our vehicle. Thank you to everyone at Hatfield Kia for making us feel at home! This was our 3rd purchase with the Hatfield/Sonic family of dealerships... we would recommend you give them try to. They will not let you down!
HilaryR3/04/2015 10:17:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jordan Fisher
Buying my new car from Hatfield Kia was a wonderful experience. I worked with Jordan Fisher, who was knowledgeable, friendly, and "no-pressure". I never considered buying a Kia, but I was impressed and absolutely love my new car.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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