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Performance Chrysler Jeep Dodge RAM

1130 Auto Mall DriveColumbus, OH 43228
1-866-846-57511-866-846-5751
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Diesel
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Why You Should Buy a New Car From Us

***Summer Clearance Time*** Call, Click Chat Email or stop by for Details of this special Offer!!! WE ARE THE NEWEST DEALER IN COLUMBUS AND WE WANT TO MAKE BUYING A VEHIC ... Read more
***Summer Clearance Time*** Call, Click Chat Email or stop by for Details of this special Offer!!! WE ARE THE NEWEST DEALER IN COLUMBUS AND WE WANT TO MAKE BUYING A VEHICLE EASY! COME LOOK AT OUR 10 ACRES OF VEHICLES AND PICK THE ONE YOU WANT! THEN WE WILL SHOW YOU THE INVOICE SO THAT YOU CAN MAKE YOUR BEST DEAL! ITS REALLY THAT EASY! HURRY BEFORE ALL OUR INVOICES ARE GONE!

Why You Should Buy a Used Car From Us

Performance Chrysler Jeep Dodge Ram is your PREMIER FIVE STAR DEALER delivering FIVE STAR service. Your trusted dealer for over 35 years. Let us PAMPER you in our BRAND N ... Read more
Performance Chrysler Jeep Dodge Ram is your PREMIER FIVE STAR DEALER delivering FIVE STAR service. Your trusted dealer for over 35 years. Let us PAMPER you in our BRAND NEW, State of the Art facilites! 11 ACRES of VEHICLE DISPLAY! Climate Controlled Delivery Area, Kids Play Area, WiFi stations, extended hours and FREE shuttle...ALL FOR YOU!!WE TRADE FOR ANYTHING! SPECIAL FINANCING IS OUR SPECIALTY!! SE HABLA ESPANOL! WARRANTIES AVAILABLE! VISIT www.columbuscjd.com

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.4
    Customer Service
  • 3.3
    Quality Of Work
  • 3.5
    Friendliness
  • 3.4
    Overall Experience
  • 3.4
    Price

Dealership Reviews

1 - 5 of 145 
MOOCANOE4/06/2016 11:12:18 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:I don't remember his name.
This dealership has no customer service skills. I had just recently moved to the area from out of state and chose the dealer strictly based on location as I had an issue with my locks not working on my jeep. I called the phone number listed on THEIR website for a whole hour (during their listed open hours) and no one answered the phone. When someone at the reception desk answered, she forwarded me to service to schedule an appointment, and guess what? No answer. I drove down to the dealer to schedule an appointment where they did not listen to the issue I was having and instead insisted I make an appointment (at the convenience of their schedule, not mine) before they would listen to the issue/take a look at my vehicle. They did not offer me service times and the soonest they could get me in was nearly two weeks away. For a fix that would take 20 minutes!! (I had already called my old dealer by this point who had heard of this issue and told me it was a quick fix). I had a new issue upon getting my car back from this dealer and when I called them to she duke yet another appointment, I was forwarded to service and kept getting voicemail. The messages I left were all unanswered. Yet a week later I get a call from their New Sales department saying I had requested information on a new vehicle. Their is no organization at this establishment and they do not know how to take care of or follow up with their customers. I will NOT be coming back.
The truth 4/05/2016 02:57:57 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tim Cox
Horrible Promises you things you don't get All about a sale and that's it Don't really care about customers If your sale person is TIM COX Beware he's full of lies If they promise you anything make sure it's documented Only way of getting in touch with them is to walk in They don't return any phone calls or messages after you purchased a vehicle Only phone calls they return are if you are in the market looking to buy a vehicle Find another dodge performance do not go to this one, if your looking into dealing with them for as long as you have your vehicle. I've been trying to get in touch with them for 3 month and get the same thing " answering machine, and I'll be sure to get back with you" never got a call back from anyone Don't let them say they put in a order for something for you in the parts department before you purchase your vehicle. If so check before you finish your paper work, because they just say that to to hurry up and make the sale .....they really didn't put in a order for anything
Debbie Sharfenaker2/29/2016 03:53:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John Gerlach,Donna Wooten
I would like to thank John Gerlach for all of his help, expertise, and understanding, this past weekend, as we were trying to pick out the right mini van. His knowledge of the vehicles,and his honesty in the options offered, made it easy to choose the right mini van for our needs and budget. A special thank you, also, to Donna Wooten, whose knowledge of products and technology, taught us how to use all the bells and whistles that are on our vehicle, I would highly recommend this dealership. We were made to feel right at home by everyone. We saw so many friends and neighbors in there looking or buy vehicles we knew right away we were at the right dealership .
Brent Myers2/23/2016 09:04:08 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Goodwin, Mark Henry
I saw a vehicle on the internet and wanted to inquire on it. I sent an email and it was responded to by Joe almost immediately. We emailed, and using text nearly closed the deal. When I arrived at the dealership to test drive the car, Joe was extremely helpful and was able to answer all my questions. I decided to purchase the car and the entire transaction was nearly seamless. My entire experience was outstanding they are a great bunch of people (especially the detail shop guys). I would recommend Joe Goodwin and Performance Chrysler of Columbus to anyone. Kind regards, Brent Myers
Performance Chrysler Jeep Dodge responded to this review
2/25/2016
Brent - thanks for taking the time to write a review about your recent experience with us here at Performance Chrysler Jeep Dodge RAM. We are glad your buying experience went so smoothly with us.
Rachellovsey2/22/2016 04:34:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Drew Ballenger
First of all I want to thank Drew for making this by far the best experience I have experienced, with leasing my new Jeep Cherokee Lattitude. His knowledge on every feature of my vehicle was very impressive. He was very patient while I took my time deciding the precise vehicle which suited my needs. Once selecting the one for me Drew's attentiveness, thats typically not seen in this industry, was on point. At no time did I sat alone in the show room for an extended amount of time. That was refreshing to feel like my business was welcomed. Along with that, Everyone in the dealership was very polite and greeted me by saying hello, whether it was other sales associates or finance managers just passing by, or technicians who were just passing by on their way to break. everyone was very polite & insured to create a welcoming environment. Donna with was also so easy to talk to and explain future services on my vehicle. I would recommend, rather I would HIGHLY recommend performance to my friends and family or any other customers interested in Jeep Chrysler dodge or Ram.
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Performance Chrysler Jeep Dodge RAM : Columbus, OH 43228 Car Dealership, and Auto Financing - Autotrader