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Germain Toyota of Columbus

5711 Scarborough BlvdColumbus, OH 43232
1-866-264-59511-866-264-5951
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
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Why You Should Buy a New Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Why You Should Buy a Used Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 486 
CassiL969/08/2016 10:21:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Amador,Luke Eastwood
I leased my first car ever and I had the best experience I could have asked for. Josh and Lucas were great with helping to work with my budget and everything I wanted for a car. There was no pressure or anything. I drove off with my brand new car that I could afford and I felt comfortable the whole time dealing with them. Check them out!
Germain Toyota of Columbus responded to this review
9/08/2016
Congratulations on leasing your first car, we thank you for choosing Germain Toyota and know you won't' be disappointed. We are happy to know that Josh and Lucas were great to work with. Enjoy the road and let us know if there is anything further you may need. Best Regards, Rich Newsome General Manager
Donna - 2017 Camry8/31/2016 12:05:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Omar Jackson
I have purchased several cars from Germain Toyota, however, I have never had such a wonderful experience as when working with Omar Jackson. Omar truly made my experience pleasant; he was nice, friendly and professional. In addition, he was PATIENT! He answered "ALL" of my questions and I had lots of them. I really appreciate that! I have referred all of my friends and family to Omar and Germain Toyota. Thanks Omar! Donna B./2017 New Toyota Camry
Germain Toyota of Columbus responded to this review
8/31/2016
We thank you for your continued business and loyalty to our dealership. We are pleased to know that Omar has provided you and outstanding experience as he is truly dedicated to our guests. He works hard to make sure all our customers are truly satisfied with their car buying experience. Thank you for sharing. We look forward to our continued relationship. Best Regards, Rich Newsome General Manager
Mounties 8/25/2016 09:53:49 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Buddy Travis,Asher Puri,Tom Lombardo
I contacted Germain Toyota randomly looking for a highlander. I was fortunate enough to have Tom Lombardo answer my call. I honeslty have never dealt with a car salesman that was more vested in making sure that his customers got a deal they could afford and walked away feeling good about their experience Tom was so easy to work with and went more than the extra mile with every thing we needed. We had a very complicated situation with hail damage to our vehicle and a bad lease deal. Yet somehow the folks at Germain made it all work. We were so pleased with our expereince that we went back five days later and bought anothher car and because we live two hours away germain had it delivered for us. I can honeslty say this has been the best car buying experience that i have had and we will be stopping first to see Tom at Germain when the time comes again.
Germain Toyota of Columbus responded to this review
8/26/2016
Thank you for this glowing review of your experience with Tom and our dealership. Tom is incredible at what he does and that's working hard to assist our guests in finding the right car and meeting their needs. We thank you for your return business and look forward to working wit you again when the time comes. Best Regards, Rich Newsome General Manager
TJ8/25/2016 12:01:57 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Juan Turiaga
I was interested in a pre-owned car at this dealership, but was trying to ascertain the value of my trade or at least an approximate value before driving to Columbus. Sent an inquiry via Cars.com - my inquiry said please reply via email as I am at work and cannot talk. Next thing I know the phone rings, the employee never fully read my email. I let Juan know that I needed to get some pictures of my car and he gave me a basic outline to get together so they could give me info. I sent all my pictures of the car, never heard back from Juan - no reply, call or text. I get ahold of Juan the next day, he claims he did not get my email, please resend it (I can see the email went thru with attachments, but fine whatever I will send it again) - As I finish resending the email Juan lets me know to send it to a different person at the dealership. So I send the pictures of my car a 3rd time. No response. I guess these people do not want my business and do not care to service their customers. I was trying to make a major purchase here and I was met with EXTREMELY poor service, lack of followup and an awful experience. I would not recommend this dealership to anyone given the experience I have had, hope this can help others.
SmileeJoss8/19/2016 02:03:33 PM
3.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kylee Gilmore
I always go here for express service to my Toyota and I've never been disappointment. The technicians are amazing and really know what they are doing. Some of the newer service advisers haven't been on par with Germain employees of the past but I don't they'll last long. The person I dealt with on my last visit was a little unfriendly and a bit of a know-it-all. Luckily another adviser stepped in to help and handled everything from there. I'll always come back to Germain because the service they provide is outstanding in the end.
Germain Toyota of Columbus responded to this review
8/22/2016
Thank you for your business and for taking the time to share your experience with others. We greatly appreciate the feedback regarding this last experience and would like for you to give our Service Manager, Dave Huff a call so he may gather a little more information about your visit. Dave can be reached at 614-868-0300. Best Regards, Rich Newsome General Manager
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Germain Toyota of Columbus : Columbus, OH 43232 Car Dealership, and Auto Financing - Autotrader