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Germain Toyota

5711 Scarborough BlvdColumbus, OH 43232
1-866-264-59511-866-264-5951
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
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Why You Should Buy a New Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Why You Should Buy a Used Car From Us

Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service sta ... Read more
Welcome to Germain Toyota Scion of Columbus! Our goal is to give you exceptional service and value that goes beyond your expectations. Our committed sales and service staff have many years of experience satisfying our customers' needs. We are here to answer any questions you may have. From auto financing solutions to new and used cars for sale, and auto repair to car parts, you can be sure to find what you are looking for at Germain Toyota in Columbus, Ohio. We have a great selection of new and pre-owned Toyota and Scion vehicles including the Toyota Camry, Corolla, and Prius. We strive to make every customer's experience enjoyable and to exceed customer's high expectations. Come in today to let us show you our commitment to excellence!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 389 
LLG577/21/2015 01:38:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Meade
I was very happy with the service I received today, especially from Robert Meade. When I noticed an oil spot on my floor mat after my oil change, he took it to the detail shop and had it cleaned for me. When the detail person brought it back to me, it looked like brand new. My entire experience was was exceptional. Thanks to all concerned.
Germain Toyota of Columbus responded to this review
7/23/2015
We sincerely apologize for the oil spot and thank you for allowing us the opportunity to correct this matter. We thank you for your business and your kind words regarding your experience with Robert. Best Regards, Rich Newsome General Manager
BrianMDecker7/19/2015 10:23:40 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Davis
My Salesman is a young man Chris Davis. I found him to be very helpful in listening to what I wanted and working to find the Tacoma that would fit my needs. He knew when to be assertive and when to back off and let the situation develop. We had a minor problem develop after the deal was finalized on an option, but due to the relationship we had formed, we were able to resolve the issue with minimal financial pain to either party. I also had a good chuckle as my new work truck, being in the Nursery Business and the truck less than a week old, returned to the dealership to pick up a personal item left in my trade in. The truck was filthy and covered in mud and dirt. Chris just laughed as he handed me the returned item and said, "That's the way they should look, not all waxed and pretty!" As to the vehicle, I have 1500 miles on it so far without a single issue. I would highly recommend Germain Toyota, Chris Davis, and the Toyota Tacoma. It should also be noted that in visiting 2 separate Chevy Dealerships to test drive a Chevy Colorado, 2 separate sales associates either completely failed to respond to me or responded 2 days after a promise to get with me "before the end of the business day." If they worked on my sales staff at my company I would have a serious discussion with them about the definition of respecting the customer.
Germain Toyota of Columbus responded to this review
7/20/2015
Congratulations on your new Tacoma! We thank you for your business and appreciate your kind words. Here at Germain Toyota we are dedicated to building relationships and providing our guest a quality experience. We thank you for sharing your positive experience and for your recommendation. Best Regards, Rich Newsome General Manager
bingjeffrey937/11/2015 06:07:57 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:David Backherms
I initially bought a 2011 Hyundai Elantra from David Backherms, after having issues with it I was told that they'd fix it since it was within the return policy but I wouldnt be able to recieve a loaner car because they "dont loan cars at Germain." After talking to one of the managers I was able to get a loaner car no issue. I was then contacted by Mr. Backherms who stated that even though they didnt know what was wrong with the car they were going to send it back.After a 10 minute conversation, in which I told mr Backherms that I didnt want the car back if it wasnt completely fixed and that I wanted a full check up on the car, he told me they were still sending it back since they couldnt find anything wrong. 5 mins later David called me and told me that they found the issue and were going to fix it. After having more issues with the car, I spoke to the GM Greg and asked to get a new one since it was within 3 weeks since I had purchased my car. He Okay'd it which was very commendable but on the day I was going in to meet with them, they told me Greg couldn't negotiate with me because it was a busy Saturday, which I didnt appreciate. I eneded up picking out a Certifed preowned Toyota, during the negotiation process I was informed that I couldnt get my $1000 back that I put down on the car because they were going to lose that in transfer fees alone. They ended up giving me about 1800 off but after the $1000 I lost it only ended up being about $800 and although I feel like they should have done more for mee for all of my incoinvences I still believe I got a decent price on a great carwhich has given me 0 problems except for the tires which were not up to Certified standards and Germain Toyota gave me brand new ones for less than half price. I also wentg in for an oil change 3 months later, and it cost me close to $100. At that time I was also informed that they were no longer rebuilding the car wash that was a selling point in my decision to buy the car initailly The reason I waited so long to write a review was because I wanted to make sure I didnt bash Germain Toyota because the people were friendly and I still believe they are a great dealership however my purchasing experinces did not reflect that.
Alh19787/08/2015 06:07:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kyle Musselman
Very impressed. Everything about our situation has created a denial anywhere else we have gone in the past year to try and trade our negative equity with bad credit. But our awesome funny nice salesman Kyle and our finance guy made it happen quickly, and Kyle was sincere and helpful from the start. Even the nice receptionist entertained my little ones for a long time. will gladly recommend them to anyone who needs help with financing and or wants a toyota.
Germain Toyota of Columbus responded to this review
7/10/2015
We are so happy we were able to assist you and help you find the right car for you. We know you will be happy with your new vehicle and welcome you to the Germain family of dealerships. Best Regards, Rich Newsome General Manager
Pharrell27/06/2015 03:39:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Meade
I was very pleased with the support, information and customer service I received today. Mr. Robert Meade was very helpful. I would recommend to others.
Germain Toyota of Columbus responded to this review
7/07/2015
Thank you for your business and kind words regarding your experience with our dealership. Best Regards, Rich Newsome General Manager
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