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Steve Austin's Auto Group

2500 S. Main StreetBellefontaine, OH 43311
1-866-634-02731-866-634-0273
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Why You Should Buy a New Car From Us

Welcome to Steve Austin's Auto Group. Our entire staff is COMMITTED to giving you, our friends, and our customers, the BEST possible service. We look forward to hearing ... Read more
Welcome to Steve Austin's Auto Group. Our entire staff is COMMITTED to giving you, our friends, and our customers, the BEST possible service. We look forward to hearing from you! We have been serving our customers needs for many years, and hope you find the information provided HELPFUL in shopping for your new Chevy Chevorlet, Buick, Pontiac, Cadillac. Good Credit Poor Credit No Credit.

Why You Should Buy a Used Car From Us

Welcome to Steve Austin's Auto Group. Our entire staff is COMMITTED to giving you the BEST possible service. We look forward to hearing from you! We have been serving ... Read more
Welcome to Steve Austin's Auto Group. Our entire staff is COMMITTED to giving you the BEST possible service. We look forward to hearing from you! We have been serving our customers needs for many years, and hope you find the information provided HELPFUL in shopping for your new Chevy Chevorlet, Buick, Pontiac, Cadillac, or pre-owned vehicle. CARFAX available. Good Credit Poor Credit No Credit.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 3.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 1 of 1
Jeff8/03/2016 08:05:43 AM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary
I have to give the folks here credit where it's due. Had a good buying experience with them. Vehicle pictures online were a fair representation of the condition of the vehicle and didn't try to gloss over dings and scratches. Salesman was helpful and straightforward. Pricing was right for the condition of the truck, too. Quickly settled on a fair price and got the paperwork in order. Less than a week after I got the truck, we felt a slight vibration at low speeds. Took it in and they did what they needed to do to make a decent diagnosis, even taking it to another dealer for a second opinion. They ended up replacing the transmission. They went way beyond the warranty that came with the sale. We really only felt the vibration maybe 10-20% of the time I drove it, so it would have been easy to miss in an inspection and test drive. They also could have denied the issue, but did the right thing and found a good used transmission with less miles than the truck. They had a courtesy car ready to go as well. Truck is running smooth now and I am happy. Even when I was not pleasant to deal with, they were always polite. The true test of customer service is when things go bad. They passed with flying colors.
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Steve Austin's Auto Group : Bellefontaine, OH 43311 Car Dealership, and Auto Financing - Autotrader