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LaFontaine Buick GMC of Ann Arbor

500 Auto Mall DrAnn Arbor, MI 48103
1-866-227-63051-866-227-6305
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Since 2004, The LaFontaine Automotive Group has been known throughout Michigan as the Home of the $9.95 Oil Change. Since its inception, the LaFontaine Service Centers ha ... Read more
Since 2004, The LaFontaine Automotive Group has been known throughout Michigan as the Home of the $9.95 Oil Change. Since its inception, the LaFontaine Service Centers have performed over a half-a-million $9.95 Oil Changes bringing a new level of value to their customers. The LaFontaine s also feature two full-service, direct-repair Body Shops to provide all of their customers in Oakland, Wayne, Livingston & Washtenaw counties with top-notch collision repairs and services. The LaFontaine's commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions and charities throughout southeast Michigan. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.

Why You Should Buy a Used Car From Us

We have the service records and details of this vehicle from CarFax and PureCars on this vehicle. We're confident that it is a great vehicle, and we will show you what we ... Read more
We have the service records and details of this vehicle from CarFax and PureCars on this vehicle. We're confident that it is a great vehicle, and we will show you what we have done to make sure it stays on the road for a long time. Just ask to see the proof! The LaFontaine Buick-GMC is family owned and operated. We offer $9.95 oil changes everyday & free collison center loaners. We are deeply commited to the community. We are also open Saturdays for sales & service. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Documentary Fee and Finance Charges are additional to the advertised price. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.6
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 42 
Rodney Polk 2/04/2015 03:51:03 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Hammett,Dave Hunt,Brian Mecham
Brain was Great when my wife and I decided to purchase a New GMC TERRAIN instead of a Used car He was very Thorough with explaining All of the Options that my wife and I had. He took his Time with us and All the Questions my Wife had. I Greatly Appreciate the way He Handled Everything. He Made Our Experience Smooth. Now My Wife and I are LaFontaine Customers For Life.
LaFontaine Buick GMC of Ann Arbor responded to this review
2/05/2015
Hi Rodney! Thank you so much for the great review! So happy you and you're wife had a smooth experience. We are beyond thankful you choose us as your dealership and our customers for life! Welcome to the family! Kristen K. | LaFontaine Customer Relations
rohlfsd12/08/2014 03:46:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:
I recently purchased a vehicle at your dealership. I was very impressed by the level of communication and prompt feedback from Jason. With his guidance, I chose the car that best suited my needs. I had a great overall experience and plan to use your dealership again when purchasing a vehicle. Thank you! David and Danielle Rohlfs
jaybird309110/11/2014 10:36:14 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Derrick Schema
My first experience was fine so I thought until my transmission was shot and we brought it back and same thing. This will be the 4th time and this is ridiculous. It's a 2005 Saturn Vue and I know you all would say you need a new car, well at this time I cannot afford it, but if you are putting new transmissions in then I don't get it. Do you all not know what you are doing? Very poor service.
lindsey.kussmaul9/17/2014 03:47:32 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Derek Schema
I recently took my vehicle into LaFontaine in Ann Arbor for a routine oil change and noticed a palm size dent on the hood that looked to be from someone pushing the hood down. I had my vehicle inspected by a LaFontaine dealership the week before as I am turning in my lease and want to be prepared for any damage I may have to pay for so I know this dent did not exist prior to the oil change. Accidents happens and I'm an understanding person but after multiple calls and messages to Derek in the service department with nothing in return I have lost ALL respect for this dealership! I've now taken this to the corporate level and am trying to resolve the issue that way. I've had multiple sources call multiple times, have even sent e-mails and Derek always seems to be "on lunch" or "not answering pages". If you're looking to do business with LaFontaine I recommend going to the location on Highland Rd in Milford or to the location in Dexter.
kmassage9/04/2014 08:19:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:
Robert Bell was very excellent. He helped us get the car we needed. Between Angels of Hope's Steve and Robert, we were able to drive our new HHR home the same day. Car was clean and sharp. Service was excellent. The drive to Ann Arbor from Flat Rock was well worth it, and will do it again for our next car.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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