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LaFontaine Buick GMC of Ann Arbor

500 Auto Mall DrAnn Arbor, MI 48103
1-866-227-63051-866-227-6305

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

The LaFontaines also feature two full-service, direct-repair Body Shops to provide all of their customers in Oakland, Wayne, Livingston & Washtenaw counties with top-notc ... Read more
The LaFontaines also feature two full-service, direct-repair Body Shops to provide all of their customers in Oakland, Wayne, Livingston & Washtenaw counties with top-notch collision repairs and services. The LaFontaine's commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions and charities throughout southeast Michigan. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.

Why You Should Buy a Used Car From Us

We have the service records and details of this vehicle from CarFax and PureCars on this vehicle. We're confident that it is a great vehicle, and we will show you what we ... Read more
We have the service records and details of this vehicle from CarFax and PureCars on this vehicle. We're confident that it is a great vehicle, and we will show you what we have done to make sure it stays on the road for a long time. Just ask to see the proof! The LaFontaine Buick-GMC is family owned and operated. We are deeply committed to the community. We are also open Saturdays for sales & service. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Documentary Fee and Finance Charges are additional to the advertised price. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.7
    Quality Of Work
  • 4.6
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 49 
Farq8/03/2015 08:58:30 AM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jen Coselman
Called and made appointment for service. Service rep was helpful when I arrived . Service was quick and the service rep followed up with me and escorted me to my car.
LaFontaine Buick GMC of Ann Arbor responded to this review
8/03/2015
Hello. We are happy that your service visit was timely and quick. That is how we strive to do business! I will be sure to pass along your message to our service team. We look forward to seeing you again! - Shelbi P.
kentmill8/03/2015 04:35:36 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Seth Croucher
2012 GMC Sierra was in for replacement of Trogue Convertor (2nd time). Seth and his team were very courteous, the loaner renta (GMC Acadia)l was appropriate for my needs and allowed the repair work to be done in a timely yet complete manner. The only concern, which I did not bring up as it was noticed later, was I requested a #1 Detail service on the truck. I noticed upon arriving home that the back bumper was not washed, the windows were not cleaned, and the top of the truck bed cover was only washed where someones hands could reach so the whole middle section was still very soiled.
LaFontaine Buick GMC of Ann Arbor responded to this review
8/03/2015
Hi Kent. We are glad that your repair work was done in a timely manner, but we are not happy that the detailing of your truck did not exceed your expectations. I have passed along your message to the appropriate people so we can get this situation handled. We are very sorry that this happened. You will be hearing from someone shortly. Thank you, Shelbi Polidori. Customer Relations. LaFontaine Automotive Group.
Xwang7/27/2015 05:07:57 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Craig Rumberger
Service was excellent, and the employees are friendly and helpful. The rider, I cannot remember his name, but was very courtesy and on time. I will definitely go again for the next maintanence.
LaFontaine Buick GMC of Ann Arbor responded to this review
7/28/2015
Hi, so glad to hear that your experience with us was good! Friendly and helpful employees, that's how we strive to run our business! I will be sure to pass along your message to our service team. We look forward to seeing you next time! -Maddie J.
bmacek447/22/2015 03:25:59 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Don Pennington
In my very first dealing with Don Pennington at LaFontaine, I was extremely impressed with how quick and easy the process of leasing my new car was. Don was very informative and was able to beat my current deal. He answered all of my questions and gave me information before I even had to ask. I would recommend Don to all of my family and friends!
LaFontaine Buick GMC of Ann Arbor responded to this review
7/23/2015
Hi! We are so glad to hear that we exceeded your expectations and made you shopping experience an extremely easy process! I will be sure to pass along your wonderful message to Don and the rest of the team! Enjoy your new ride and we look forward to seeing you in the future. - Shelbi P.
Rockferg7/15/2015 01:51:55 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bryan Marra
I noticed on DealerRater that there was a recall for the 2008 Buick Enclave wiper linkage. I contacted my dealer, set up an appointment for them to check out why my wipers were inoperable and they told me that they would not honor the recall because it had been closed in 2008...WoW! All recalls no matter the date should be reviewed and dealt with to keep a reliable relationship between service and customers.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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