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LaFontaine Buick GMC of Ann Arbor

500 Auto Mall DrAnn Arbor, MI 48103
1-866-227-63051-866-227-6305
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

The LaFontaines also feature two full-service, direct-repair Body Shops to provide all of their customers in Oakland, Wayne, Livingston & Washtenaw counties with top-notc ... Read more
The LaFontaines also feature two full-service, direct-repair Body Shops to provide all of their customers in Oakland, Wayne, Livingston & Washtenaw counties with top-notch collision repairs and services. The LaFontaine's commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions and charities throughout southeast Michigan. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.

Why You Should Buy a Used Car From Us

We have the service records and details of this vehicle from CarFax and PureCars on this vehicle. We're confident that it is a great vehicle, and we will show you what we ... Read more
We have the service records and details of this vehicle from CarFax and PureCars on this vehicle. We're confident that it is a great vehicle, and we will show you what we have done to make sure it stays on the road for a long time. Just ask to see the proof! The LaFontaine Buick-GMC is family owned and operated. We are deeply committed to the community. We are also open Saturdays for sales & service. Hours of Operation Monday 9 am - 9 pm. Tuesday 9 am - 6 pm. Wednesday 9 am - 6 pm. Thursday 9 am - 9 pm. Friday 9 am - 6 pm. Saturday 10 am - 4 pm. Sunday Closed.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Documentary Fee and Finance Charges are additional to the advertised price. See dealer for details.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 95 
icyglare244/26/2016 09:44:36 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Matt Jury
The salesman wasn't pushy and listened to what my interests were. He was very helpful in explaining all the cars features. When Dealing with Matt Jury, I found him to be knowledgeable and professional. He worked diligently to find me the best interest rates possible. I was provided with a Carfax on the vehicle as well as them disclosing the full known history of the vehicle. He did not give me the feeling of being rushed to make the sale and made small talk the entire visit and was even great with my son. I am satisfied with my experience and would recommend Matt to anyone.
LaFontaine Buick GMC of Ann Arbor responded to this review
4/27/2016
Thank you for taking the time to share your thoughts. At LaFontaine, customer service is a top priority. I will be sure to pass your message along to the entire team. Welcome to the Family! -Stefan K.
Engela Bertolini4/05/2016 11:26:46 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rachael
I called around few dealerships in close proximity to my house. I was quite “taken-back and disappointed” by the reception I received at the Honda in Ferndale Dealership, particularly because I was initially very interested in purchasing another Honda. The reception and energy was negative. Regrettably, they lost a valuable customer. With that as a backdrop, I was welcomed at Lafontaine Buick GMC in Ann Arbor, and I knew then I would definitely purchase my vehicle at Lafontaine, Honda or not. In my experience as a customer, the initial contact sets the tone. Not only was the receptionist, Rachael’s, tone pleasant and upbeat, my entire experience at Lafontaine was delightful all the way around. Lou and Matt’s elucidation on the vehicle was thorough with regard to the vehicle itself, pricing and financing. In fact, Matt went “beyond the call of duty” and asked if I would like to take the vehicle overnight. Though I declined, it was still a very nice gesture, which suggested that I was being trusted and valued as a potential customer. Equally important, I didn’t feel pressured in making a decision on the spot, as that would’ve been a deterrent, so I genuinely appreciate the team’s patience, support and understanding. The gentleman who finalized the sale was equally professional, competent and kind. Leavy was punctual in picking me up on Saturday, the 26th and, by noon, I returned as a happy and satisfied customer with my Buick Lacrosse, Sylvia. Two thumbs up for Lafontaine Buick GMC of Ann Arbor’s Staff. Working as a team and consistently providing FIVE-STAR CUSTOMER SERVICE is a winning recipe. You know you ROCK…yeahayy…!! EDB
LaFontaine Buick GMC of Ann Arbor responded to this review
4/09/2016
Engela: Thank you for taking the time to share your thoughts. At LaFontaine, customer service is a top priority. I will be sure to pass your message along to the entire team. Welcome to the Family! Stefan K.
Badservice13/30/2016 11:41:58 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Nick Yarber,John Millard
Oil change the tires where not checked. The car still smells like burnt oil and the pressure drops 1 percent per day. My car never did this before.
Wyvernfall3/24/2016 01:40:46 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Lou Freese
Due to some difficulties this sale process stretched across several days, Lou was awesome and showed great patience while working with us to get our sale.
LaFontaine Buick GMC of Ann Arbor responded to this review
3/29/2016
Hello: Thank you for sharing your experience and writing a great review. -Stefan K.
Michelle3/24/2016 07:33:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Andrew Hall
Sevice employees are always so curteous and helpful. Always quality service. Clean, comfortable waiting area. Always recommend this dealership. Thank you La Fontaine Buick GMC of Ann Arbor!
LaFontaine Buick GMC of Ann Arbor responded to this review
3/29/2016
Michelle: Thank you for the great review. I will be sure to pass this along to the entire team. -Stefan K.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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LaFontaine Buick GMC of Ann Arbor : Ann Arbor, MI 48103 Car Dealership, and Auto Financing - Autotrader