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Premier Toyota of Amherst

47190 Cooper Foster Park RdAmherst, OH 44001-3306
1-866-680-80181-866-680-8018
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The Premier Price Promise At Premier Toyota Scion, we believe there is a better way to buy, service, or sell your vehicle. We promise to price every new and used vehicl ... Read more
The Premier Price Promise At Premier Toyota Scion, we believe there is a better way to buy, service, or sell your vehicle. We promise to price every new and used vehicle as well as maintenance and services competitively, upfront. The Premier Price is based on live market research, local market conditions, supply and demand, color and equipment, as well as time in stock to provide you with fair and reasonable value. It is simple and transparent to save you time and money.

Why You Should Buy a Used Car From Us

Premier Toyota Scion provides a 48 hour money back satisfaction guarantee, 1 year/100,000 mile warranty coverages as well as free oil changes and car washes for life, tha ... Read more
Premier Toyota Scion provides a 48 hour money back satisfaction guarantee, 1 year/100,000 mile warranty coverages as well as free oil changes and car washes for life, that's peace of mind! Call today to learn more about the Big Used Car Superstore; Premier Toyota Scion 440-985-6100. All roads lead to Amherst, Ohio. Our customers travel from Baltimore, Milwaukee and Cincinnati to experience the difference!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 321 
CHEATED5/05/2015 11:28:26 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Kristen Marx,John Brandon
I bought a used Mercury Sable in July 2013. Jan. 2015 I found that the undercarage was totally rusted to the point it was unsafe. THIS DEALER WOULD NOT DO NOTHING. I INFORMED TOYOTA CORP. AND AGAIN NOTHING.
Premier Toyota Scion responded to this review
5/05/2015
Dear Mr. Hrusovsky, I sincerely apologize for your situation. Premier Toyota offers many different levels of vehicles and warranties to fit every budget. We offer new, Toyota Certified Used, Quality Certified, and as-is vehicles such as yours. Premier Toyota would be happy to inspect your vehicle and perform any necessary repairs, unfortunately due to the fact that your vehicle is 13 years old, it would be outside of any factory warranty. Please let me know if you'd like us to take a look at your vehicle. Sincerely, Natalie Deem Customer Experience Manager 440-985-6100
headache4/28/2015 01:42:30 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Rich Lohn
Truck was dropped off for repair(service bulletin), sat outside for 5.5 months(entire winter), returned to me with large dent and check engine light on, took back and dent was fixed but stuck with check engine light on. I dropped Toyota Tacoma off for frame replacement d/t service bulletin (rust holes in frame) Oct 2014. Tacoma was completed at end of Mar 2015. Truck sat out in entire Winter without long term storage. Picked truck up and noticed very large dent on passenger side fender. Next morning check engine light appeared. Had light diagnosed at auto store and called premier Monday and was told to bring it back. Dent was fixed but dealer will not make repairs to correct check engine light. Service manager wrote, "the length of time the vehicle was sitting and not being driven could have caused the condition". I was given the number for Toyota Motors to call. I dropped off my Tacoma In good running condition without check engine light on. After 5.5 months I received back a Tacoma with large dent and check engine light. It was perfectly acceptable for premier to return my completed truck back with large dent and not say a thing. Pretty scary, I seriously hope they took the rest of work professionally and truck doesn't fall apart due to someone's neglect. So now it is my responsibility to contact Toyota for remedy. Not sure how my experience fits into premier's vision statement. "To be the most successful and respected car company in America."
Premier Toyota Scion responded to this review
5/05/2015
I truly apologize for your frustrating experience. I know first hand how long you had been waiting for your frame to arrive from Toyota and you were very patient and understanding during the whole process. Please understand that Premier Toyota had no control over the delay in the arrival time of the frames and we did our best to make sure that you were the first customer to have this recall completed once the frames arrived. I also sincerely apologize for the dent in your vehicle and I'm glad we were able to get that addressed for you. Fortunately we've spoken recently and I know you were able to resolve the concern with your check engine light, but if there's anything else you need, it would be my pleasure to help any way I can. Thank you for your patience and understanding and please let me know how I can help. Sincerely, Natalie Deem Customer Experience Manager 440-985-6100
jones883/19/2015 07:36:27 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Laurel Whitener
Drove for 2 hours to look at a truck that was by there terms Mint !!!! They did NOT even know enough to wash it before I arrived. Truck was a total piece of xxxx !!!!!! They knew for a day I was coming and still was NOT prepared to make a sale. Salesperson ( woman ) was clueless !
Premier Toyota Scion responded to this review
3/30/2015
Dear Mr. Jones, We are truly sorry that your visit to Premier Toyota did not meet your expectations. We take the training of our Sales Partners and product knowledge very seriously, if your Sales Partner was not able to answer all of your questions, I sincerely apologize. We offer all of our customers the opportunity to speak with a manager just in case there are any additional questions that weren't answered. Thank you for your feedback and we appreciate you considering Premier Toyota.
Rick3/10/2015 10:07:55 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Richard,Lohn
ABSOLUTLY HATE THIS PLACE!!!! I took my 2012 Corolla in for a "free" lifetime carwash well now I'm paying a body shop to fix my car. Spoke with manager Richard Lohn and he refuses to pay for repairs. I now have a dent in my drivers side front door that wasn't there when I got there. Anybody with any sense would know that the dent and chipped paint were not there before because paint is loose and would have been pulled off by the carwash equipment. Body shop that has done an estimate says that the damage was definitely fresh and would have happened after the carwash. I have bought 2 cars and traded in 2 cars there and have family members that have purchased there....NEVER AGAIN!!
Premier Toyota Scion responded to this review
3/24/2015
Dear Rick, We sincerely apologize for any frustration this situation may have caused you. We truly appreciate your business and would like to remedy this concern by offering assistance on any repairs, and would happy to set that up with our preferred body shop. Premier Toyota offers the courtesy wash at no charge as a perk to our valued customers who have purchased vehicles from us. The particular damage to your vehicle did not appear to be consistent with any damage caused by our car wash, and "Premier Toyota Scion is not responsible for any damage to vehicles occurred from auto wash". This is the disclaimer posted on our car wash. That being said, we would still be willing to help you repair the damage to your vehicle as an act of goodwill in appreciation for your business in the past. Thank you for you feedback. Premier Toyota
newauto13/03/2015 04:00:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Weaver,Paul Owens
Buying our new 2015 Toyota Camry was a very easy, open and honest process. Our salesperson, Paul, was very knowledgeable and personable. Thank you! We will recommend him and Premier to everyone.
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