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Spitzer Chevrolet Amherst

200 North Leavitt RoadAmherst, OH 44001
1-866-595-93231-866-595-9323
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Detailing
  • Customization
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
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Why You Should Buy a New Car From Us

Spitzer Chevy Amherst, a Chevrolet dealer in Amherst, Ohio was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the ... Read more
Spitzer Chevy Amherst, a Chevrolet dealer in Amherst, Ohio was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Chevrolet cars, trucks, and SUVS.

Why You Should Buy a Used Car From Us

Spitzer Chevy Amherst, a Chevrolet dealer in Amherst, Ohio was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the ... Read more
Spitzer Chevy Amherst, a Chevrolet dealer in Amherst, Ohio was built with one mission - Provide amenities to guarantee customer satisfaction before, during, and after the sale of our great Chevrolet cars, trucks, and SUVS.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.2
    Quality Of Work
  • 4.2
    Friendliness
  • 3.6
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 41 
Emily216/27/2016 06:56:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Donat
This was my first time purchasing a new car on my own. Everyone at Spitzer was very helpful and knowledgeable. I felt very welcomed but not pressured into buying anything right on the spot. I felt comfortable being there with their staff, especially Steve Donat. I will continue to purchase new cars from Spitzer and recommend this dealership to anyone in the future.
Froglady6/25/2016 04:28:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Maya Leeth and Mike Blackstock
Maya and Mike made re-leasing a new vehicle so easy and hassle free!!! One stop shopping!! Plates and registration taken care of as well!!!
Ron.orcutt@yahoo.com6/22/2016 10:08:17 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Steve D Tom finance Joe sales
I went in for a car wash on one of my other cares because I have purchased 4 cars from Spitzer Chevy in Amherst Oh. Decided to trade in my lease for a 2016 Impala, left dealership on a Friday night with an already agreed on deal, including trade in amount for my 2014 Cruz, I was in a huge hurry Saturday morning, still waited for 2.5 hrs for the service department to tell me what was wrong with one of my other cars, so I hurried in the finance office with Tom, I left drove the car to c bus for my grand child's b day, read them finance papers at 1am when I returned home, immediately sent my sales guy a text asking can I return the 2016 Impala and get my Cruz back, he said its above his pay grade and to talk with Steve Donat the GM, I sent Steve an email he never responded to me, so I kept texting my sales person, he said Ron stop this, this is above my pay grade, and he told Guy on me, so Guy said text me with all your concerns, so I reviewed my concerns with Guy and he became the middle man, I got tired Guy saying let me check with Steve, so I decided to e mail Allison Spitzer to let her know Steve Donat lied to me about what he was giving me for my trade, and would not discuss this with me. I ask Steve Donat to please give me my Cruze back and take the 2016 Impala back, he ignored my e-mail, after e mailing Allison 2 times Steve finally got back with me, I went in to discuss with Steve my desire to get my old car back, he and Tom were both present because Steve wanted a witness, they said Ron your not getting your car back. I even said hey Tom and Steve maybe I miss understood on the trade in. Steve said all they could do was wet sand my 2016 Impala to get the multiple scratches out of it, I decided to take him up on his offer, I decided to let Steve think for a while with hopes that he would do the right thing and fix his Lie, because I was told when I left Friday night that I would only pay 2100 in negative equity for my Cruz, but was tricked into paying 4100 in negative equity, he never called or texted me so I decided to reach out to him and ask him to refund me $1k, he said NO. So I have remained upset with Amherst Spitzer Chevy, took my 2016 Impala in to get it wet sanded they kept my car for 3 days, when I got it back little to no wet sanding had happened to my car, I told Steve they failed and that I still have not received my other set of keys, steve said he would get right back with me on my other set of keys, he never got back with me, so I ask him about them again the next day, he blamed his team, still did not mention that I was lied to again on the wet sand and that it was not completed. So I ask him why he did not get back with me and not getting back with customers is a bad message to send customers who have bought 4 cars from you. This seem to bother Steve so he said this - I do challenge you Ron how you handle a customer tells your superior that you lied to them when you did not lie to them, and I said I bend over backwards to address their every need Steve. (Even if it bruises my Ego) These are customers that have bought my product for centuries, some $100 dollar purchases, and some $4mm to $10mm customers, they are all treated the same, and I don't lie to them and tell them I responded to an e mail, when I didn't really respond to it. And when they get the product I personably followup to insure that they are happy... But if they send me an e mail and say we still failed, I call them to see what I can do to help. I told you I got the car back the other day and the wet sand was not complete... And I still did not get the set of keys, you responded to the keys, but no attempt what so ever about the lack of a wet sand. Steve you are not customer focused, it is very clear to me all you really care about is the money side of the business, customers do not matter to you... I told Steve I would like to help him and he replied not a chance, and said he is done with this discussion, i fear now that Spitzer is retaliating against me because I called them out for taking advantage of me because I was in a hurry, and the knew it. They also told me I have to pay gap insure because the negative equity in the loan drove me negative on the Impala loan. Steve also lied to me about responding to an e mal and I even ask him to resend his response out of his sent mail, he never did.... 4 cars from this dealer in 2.5 years and they don't want to do anything to fix their error... This makes me wonder how many other customers are getting screwed by this dealer?????
Steve3/13/2016 09:03:02 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mike / Dave / Joe
My Certified truck did not get recognized by Chevy until Feb. 2016 even though it was purchased in the summer of 2015.This was do to the INCOMPETENCE OF THE SALES / SERVICE DEP. Spritzer offered me THERE WARRANTY NOT THE GMEPP WARRANTY, which is a HUGE DIFFERENCE !!!!!!!
happy customer 11/22/2015 10:54:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Scott and Charity
The service department fixed my issues with a few days or so awesome job! All repairs covered under warranty! I couldn't be more happier!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Spitzer Chevrolet Amherst : Amherst, OH 44001 Car Dealership, and Auto Financing - Autotrader