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Mentor Mitsubishi

8505 Mentor AveMentor, OH 44060
1-866-626-79901-866-626-7990
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Mentor Mitsubishi - Your Premier Mitsubishi Dealership Thanks for visiting the official website of Mentor Mitsubishi. If you are looking for a Mitsubishi dealership, you' ... Read more
Mentor Mitsubishi - Your Premier Mitsubishi Dealership Thanks for visiting the official website of Mentor Mitsubishi. If you are looking for a Mitsubishi dealership, you've come to the right place. Whether you're looking for a quality pre-owned vehicle, or are interested in the latest Mitsubishi models, we've got you covered. Come check out the Lancer, Galant, Outlander, Outlander Sport, Endeavor, or any of our other fantastic Mitsubishi models. You can browse our entire inventory online. O

Why You Should Buy a Used Car From Us

Mentor Mitsubishi - Your Premier Mitsubishi Dealership Thanks for visiting the official website of Mentor Mitsubishi. If you are looking for a Mitsubishi dealership, you' ... Read more
Mentor Mitsubishi - Your Premier Mitsubishi Dealership Thanks for visiting the official website of Mentor Mitsubishi. If you are looking for a Mitsubishi dealership, you've come to the right place. Whether you're looking for a quality pre-owned vehicle, or are interested in the latest Mitsubishi models, we've got you covered. Come check out the Lancer, Galant, Outlander, Outlander Sport, Endeavor, or any of our other fantastic Mitsubishi models. You can browse our entire inventory online.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 58 
jonswa10/25/2014 06:21:58 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Clark
Found car online and drive out from Pa to purchase a 2011 Nissan Murano from Dave after talking on the phone. Led us through the process with ease and was considerate of our time. Would recommend both Dave and the dealership to anyone else in the market.
Mentor Mitsubishi responded to this review
10/27/2014
Thank you for taking the time to leave a review! We are so glad to hear that Dave and the rest of the Mentor Mitsubishi team were able to provide you with an exceptional and smooth car buying experience. We enjoy nothing more than helping our customers find the perfect vehicle. Enjoy your Nissan Murano, and we look forward to seeing you again!
marcon20126/10/2014 01:06:20 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:marc
Excellent service and done in a timely manner. My only question is during customer orientation it was stated that only synthetic oil was to be used for oil changes and that 7500 miles between oil changes was the norm. On my next service sticker it states 3000 miles. Which is correct? Other than that I would and have highly recommended you guys as a dealership to use for purchase and service. Mark Fierle
upset12115/15/2014 09:09:24 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Shawn the general manager
We purchased my daughters 2003 Mitsubishi out lander from there 2 months ago. I purposely asked the service manager to make sure everything was ok on it and to let me know if there was any maybe stuff that could go wrong since i wanted it safe for my 17 year old. He promised me it was and said maybe the struts need repaired in 6 months. Well yesterday 5/15/2014 my daughters engine blew up on RT. 2 in the storm thank god this is the 1 time I was driving and not her....When the mechanic looked at it apparently the radiator plug was cracked and old... where with all the time Mentor Mitsubishi did stuff to the car before resale and before we took it off the lot, you are gonna tell me they don't check the caps and plugs. A 3.00 cap could have saved me what is now a 3000.00 expense. SO I called Mentor Mitsubishi and told them what happened and asked why they didnt pick up on it. That is when Shawn the manager told me that they DON'T have to do anything or check anything before they sell the cars, and that how does he know that when my daughter was driving a car a rock didnt crack it... well not according to our mechanic it wasnt a new crack, it was Mentor Mitsubishi just not wanting to take responsibility for what happened. Shawn said not my problem... even though it should have been caught before we ever bought it and might I say I paid cash for it too.... Then Shawn had said for our Mechanic to call his mechanic Bob Soppitt our mechanic called twice and never got a called back. We were lied to by the service manager and the mechanic and I just feel it was wrong now we are out 5200.00 for a car we paid for and it will cost us up to 3000.00 to fix it... No clue what to do Shawn said for my 1 bad experience he has 50 positive so mine doesnt matter. Never buy a car from their.
Dmfriedm4/10/2014 11:34:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken and Mike Connor
I AM A LOYAL MITSUBISHI CUSTOMER. THE MENTOR STORE DELIVERS SERVICE. THEY KNOW MY NAME AND TREAT ME RIGHT. GREAT PRODUCT AND GREAT SERVICE. I HIGHLY RECCOMEND THIS DEALERSHIP.
jilpotchar4/02/2014 08:30:07 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason White and finance man Joe (sorry last name escapes me.) Also love Bob in service
I JUST HAVE ENJOYED MY 4 MITSUBISHIS (2 Galants and 2 Lancers) AND FELT IT WAS TIME FOR A CHANGE. THE STAFF AT MENTOR MITSUBISHI IS WONDERFUL. THANK YOU.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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