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Mentor Mitsubishi

8505 Mentor AveMentor, OH 44060
1-888-390-07951-888-390-0795
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

High trade in values and great finance options available to everyone. Mentor Mitsubishi - #1 Certified Pre-owned Dealer in the USA!

Why You Should Buy a Used Car From Us

High trade in values and great finance options available to everyone. Mentor Mitsubishi - #1 Certified Pre-owned Dealer in the USA!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 68 
Allen7/30/2015 12:09:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Doug in service
Great people and service at Mentor Mitsu. Took care of my oil change and recall repair well within the estimated time of 2 hours! Thank you!
fowlerk7/29/2015 05:07:43 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jason White
I feel I've always been treated w/ respect, some places don't treat woman that same as men when buying a car. The sales staff have always been great to me and that's why I keep coming back this was my 3rd, and now my whole family have Mitsubishi vehicles.
c-urb7/15/2015 12:29:33 PM
4.5
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:ERICA,
What was noticeable mostly was the help offered to me by "ERICA" to save me money with a coupon. Other dealers try every trick to get more of our monies by suggesting things that aren't necessary. . Twice now the young woman actually has made me feel at ease and very trusting of her opinion.. She knows her job well,
jd541447/10/2015 05:20:54 PM
1.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ashley Sherman (internet contact) and Jonathan (Sales)
I contacted the dealership Wednesday night to see if a vehicle listed for sale online was available. I received an email Thursday saying that it was. I contacted the dealer Thursday night, indicating I wanted to come out for a test drive Friday afternoon. I did not hear back right away. I called the dealer late Friday morning, asked for the internet contact, and asked if the vehicle was still there. She said yes, and when I came to the dealership, I should ask for Jonathan. What? Why should I talk to someone else? This was very strange. Nevertheless, I drove for an hour, showed up at the dealership, and met Jonathan -- who had no idea which vehicle I was after. I explained which vehicle I came to see, and he (supposedly) went to get the keys. A little while later, he came back and told me that the vehicle I wanted was sold THE DAY BEFORE, but he had another vehicle I could see. I told him I had called earlier and was told the vehicle was still available. He wanted to know who I talked to, and I told him. I got up to leave, and he tried to talk me into looking at another vehicle. I left the dealership immediately. If the vehicle truly existed and was sold, that happens and that's fine. But don't lie me, and tell me it's there and available when it is not. I took 1/2 a vacation day and drove for an hour there to see that vehicle; it was a total waste of time!!
Peggysnod047/06/2015 10:54:26 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Gordon & Erica Hughes
Everything that I requested was done. The service was done in the time frame stated. Everything that was done was explained to me in detail. Everyone was very friendly and helpful.
Mentor Mitsubishi responded to this review
7/07/2015
Thank you for the review!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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