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Spitzer Chevrolet Northfield

333 East Aurora RdNorthfield, OH 44067
1-888-733-91311-888-733-9131
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We have been in business for 108 years. Our Spitzer Value Pricing is the Real Deal. Save time - we will show you the prices of all our competitors on any comparable vehic ... Read more
We have been in business for 108 years. Our Spitzer Value Pricing is the Real Deal. Save time - we will show you the prices of all our competitors on any comparable vehicle. We are that confident with our price. If you want to pay more, we can give you a list of who's charging more for the same vehicle.

Why You Should Buy a Used Car From Us

We have been in business for 108 years. Our Spitzer Value Pricing is the Real Deal. Save time - we will show you the prices of all our competitors on any comparable vehic ... Read more
We have been in business for 108 years. Our Spitzer Value Pricing is the Real Deal. Save time - we will show you the prices of all our competitors on any comparable vehicle. We are that confident with our price. If you want to pay more, we can give you a list of who's charging more for the same vehicle.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 5.0
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 19 
jimmyj3527/10/2014 11:50:56 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Pat, Steve
About a month ago, my '09 Malibu started having issues where I would just be driving along and then all of the sudden, the car would start jerking and a SERVICE ESC and SERVICE TRACTION light would come on. Then the car would be fine for a while. Then it would happen again. A couple times the car actually stalled when taking off from a stoplight. I brought the car into the dealership. The hard part is that this was intermittent making it difficult to troubleshoot. But, this isn't one of those "I can live with it" problems - it needed to be fixed. I worked with Pat on it for a while and then eventually with Steve (the Service Manager). Steve really took the bull by the horns on this one. Long story short, it did take a a while to get this resolved (due to the nature of the issue), but I've been driving the car with no issue for a couple weeks now. Thanks, guys!!
mplesz5/27/2014 08:28:17 PM
1.3
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Steve S. service manager
It has been 24 days since I contacted Spitzer of Northfield for service. I'm now stuck without a car to drive. The car was purchased through a Spitzer Dealership with an extended warranty. Steve S. the Service Manager from Spitzer of Northfield is unable to answer any of my questions to my satisfaction. The car has not been inspected for warranty work and all of the proper paperwork has been turned in to file my claim. Steve keeps passing the responsibility to the warranty company that only wrote the contract and they do not pay for the service. This is unacceptable. Why does it take multiple calls on my part to get things started 24 days after it should have been. The responsibility has been pushed off on to me to make all of the calls during my work day to try to handle this situation. I paid for the extended warranty to not have to deal with this. This is horrible service and I should not have paid for the full warranty if I have to do the work. It was appalling to hear Steve S. the service Manager make derogatory comments about a member of another dealership. This other dealership is trying to communicate with him to service the car. It was completely unprofessional and inappropriate.
Murph190612/13/2013 02:46:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Wiesner
I came into this store on a hope and a prayer for a 2014 Chevy Impala. Both Sams were great in assisting. Michael Wiesner was great. I were able to walkout the store trading in my cadillac and getting in paid in full and driving home the car I wanted without any hassel. Great price, great service, great deal!!! Looking for a great salesman ask for Michael Wiesner!!
bmwwaterman10/09/2013 04:16:12 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Marty Verescak
I just purchased a 2011 Imperial Blue Chevrolet Malibu LS. Marty Verescak. sales consultant, was extremely helpful. He made sure I was understanding all the features which were in the car and the entire sales process. He also went the extra mile and picked me up from my home. Now that is customer service. The car was ready to go when I arrived at the dealership. Everyone was very pleasant. I walked over to the service department to see if what was over there. Everyone was professional and treated me with respect. After the papers were signed, Marty sat in the car with me and went over the OnStar features and answered other questions I asked. This is what car buying should be like.
pinner1436/26/2012 02:19:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Menter
The most upfront sales person I have worked with. Chris made buying a car enjoyable again. The dealership as a whole was fantastic. The process from start to finish was a grat experience. I will recommend Spitzer and Chris Menter to anyone I know who is in the market for a new vehical. Thanks again.
Spitzer Chevrolet Northfield responded to this review
6/28/2012
Thanks for stopping in and letting us earn your business. Don't forget your free washes!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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