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Mercedes-Benz of North Olmsted

28450 Lorain RoadNorth Olmsted, OH 44070
1-855-201-00741-855-201-0074
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Unparalleled client service, huge selection and volume pricing are just some of the reasons why when it comes to buying or leasing your new Luxury Vehicle, the only choic ... Read more
Unparalleled client service, huge selection and volume pricing are just some of the reasons why when it comes to buying or leasing your new Luxury Vehicle, the only choice is Mercedes-Benz of North Olmsted. Contact us TODAY and discover why the North Olmsted Auto Collection is the Number 1 choice for luxury vehicles in the Mid-West.

Why You Should Buy a Used Car From Us

As Ohio's largest Mercedes-Benz dealership, more people trade in their vehicles here than with any other dealership in the entire state. Better selection combined with th ... Read more
As Ohio's largest Mercedes-Benz dealership, more people trade in their vehicles here than with any other dealership in the entire state. Better selection combined with the attention to detail that only our Master Certified technicians can provide makes buying your Certified Mercedes-Benz easy and hassle free. Our volume pricing is always competitive and our after sale service is legendary.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 203 
dap8/18/2016 04:07:12 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Vilcheck,Terry Billias, Jon Lawrence
Mercedes-Benz of North Olmsted This Car shopping experience we had was and is the best experience! I would recommend them. All were very helpful and patient while educating us on our first Mercedes! Dale
Author8/10/2016 04:13:12 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Helder Rosa
Sales Management from Bernie Moreno to Matt Youseff/Terri Billisap are terrible. They do not care about the customer, but they only care about the bottom line. Their sales staff is untrained and does not know how to speak to the forms. I would think twice about buying a car from them!!
Bambino8/08/2016 05:55:56 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Helder Rosa,Donald LaPorte
My overall experience with Mercedes-Benz of North Olmsted was outstanding! I had been shopping for a ML-350 CPO for several months and was referred to this dealership by a close family friend who was a long-time customer. The entire process, from the purchase, trade, Mercedes Benz financing, to delivery was seamless. My sales professional, Don LaPorte was extremely knowledgeable and a pleasure to work with. We found a great low-mileage vehicle, Cinnibar Red, Sport Package, beautiful gray interior with a number of options, which was sold and serviced by this dealership. Don delivered my vehicle to Pittsburgh, with everything which was promised and drove my trade back to Cleveland! Within 2 weeks, we received the documents to transfer the vehicle to Pennsylvania. In the past 30 days, I received 2 follow-up calls. I highly recommend this dealership and Don La Porte for your next Mercedes-Benz purchase. Ernie - Pittsburgh
JP2009 E-3507/31/2016 05:23:28 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alex Lukovych
Prompt, curteous service in showing me a vehicle displayed on their website. My salesman listen in detail to all small concerns and assured me they would be addressed and corrected. I felt very comfortable selecting my car without the "up sell" to other ones at the dealerships. He personally delivered my car with all concerns that I had taken care of. I am not your typical MB customer and none of that mattered to assist with my purchased. Overall just a solid,professional experience with my sales rep Alex Lukovych.
Josh7/18/2016 07:35:19 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ryan Moore
This dealership has employees that are not trained properly, and as a result of their lack of training, their employees do not know what they are doing in the car sales experience.
Mercedes-Benz of North Olmsted responded to this review
7/21/2016
We apologize for your negative experience. At Mercedes-Benz of North Olmsted we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Helder Rosa 440-716-2700
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Mercedes-Benz of North Olmsted : North Olmsted, OH 44070 Car Dealership, and Auto Financing - Autotrader