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Mentor KIA

9090 Mentor AveMentor, OH 44077
1-877-764-23811-877-764-2381
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

High trade in values and great finance options available to everyone. Mentor Kia - your Northeast Ohio Presidents Club Dealer.

Why You Should Buy a Used Car From Us

High trade in values and great finance options available to everyone. Mentor Kia - your Northeast Ohio Presidents Club Dealer.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 198 
Meatman678/27/2016 05:29:51 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Don't know their names
We purchased a kia optima in 2013 and enjoyed the car for 3 years except for the service department telling us that our front tires were bad after 10 thousand miles and that they would have to do a front end alignment for 90 dollars to see if something was broken under the car causing the tires to wear unevenly. We declined and took the car elsewhere where they said the car was in alignment and that the tires themselves were cheap. We traded the vehicle in March and went back to the dealership to have them sign off and send in the remaining portion of our gap refund. 5 months later we found out it was never sent in, and when we called the dealership, they said they would get right back to us which they never did.
John A Zavrl8/23/2016 11:03:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Domenic Martucci
On a scale of 1 to 10 I rate this dealer a 100! I was looking for a second car that my husband and I needed because my son;s car was totaled. i already had a spectra so my son would get that one and I would purchase a used car. Went to the dealer and I was met by Domenic Martucci . Had my heart set on a kia rondo But Domenic said they did not have one on the lot. Then he remembered that one was just brought in. He was very professional and he understood my situation and price range. The whole time i was there Domenic never made me feel That I HAD to buy a car, he took his time and when I was able to get a kia rondo in my color that I liked I was ECSTATIC! I would HIGHLY recommend Mr. Martucci for your next car! THANK YOU again John and Heidi Zavrl
TerryC758/23/2016 04:07:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Stephanie Brown
I was not necessarily in the market to turn in my lease early (Jan 2017 was end). I did want to drive a 2017 Sportage as reference for when I was ready I spoke with Stephanie, she set me up for a test drive. She asked about what I would be looking for when I'm ready, I told her all the criteria and limits that would determine my next lease. The next day, she called and said that her manager had agreed to all my bullet points, so I came in and we closed the deal. I like Stephanie. She comes across as very honest and to the point.
Brad Forment7/18/2016 12:46:26 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Domenic L. Martucci
I leased a 2016 Kia Soul yesterday at Mentor Kia with the assistance of Senior Sales & Leasing Specialist, Domenic L. Martucci. I will admit that I have always been anxious whenever I have needed to go to a car dealership for fear of the "hard sale". Much to my relief, Mr. Martucci was a true professional who listened to what I needed and what my financial limits were. He was able to set me up with a beautiful new vehicle within my price range, and did so in a manner that made me feel that we were working together on the process. That meant quite a bit to me. He clearly explained all of the details of the lease and everything I needed to now about my new Soul. Mr. Martucci had the knowledge, personality and patience that set him apart from any other salesman I have worked with in the past. He is a credit to Mentor Kia.
customer, Sue 2107/18/2016 07:57:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bruce Friedman
Bruce Friedman was excellent. He did everything he could to help me and find me exactly what I wanted. He was up front about everything and if he didn't know something, he would find out about my questions.
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Mentor KIA : Mentor, OH 44077 Car Dealership, and Auto Financing - Autotrader