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Adventure Chrysler Jeep Dodge RAM

36845 Euclid AveWilloughby, OH 44094
1-877-727-83691-877-727-8369
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Buy a used or new vehicle from Adventure and receive car washes for life as long as you own your vehicle! Loaner cars for your service appointments - call ahead!

Why You Should Buy a Used Car From Us

Buy a used or new vehicle from Adventure and receive car washes for life as long as you own your vehicle! Loaner cars for your service appointments - call ahead!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 2.4
    Customer Service
  • 2.7
    Quality Of Work
  • 2.3
    Friendliness
  • 2.1
    Overall Experience
  • 2.3
    Price

Dealership Reviews

1 - 5 of 48 
kirtland19219/17/2014 06:57:18 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:
I bought a new Jeep exactly one year ago. The radio has had problems since day one. We have taken it back to the dealership at least 6 different times...never fixed. They tell us they are waiting on parts, should take a few days. Weeks go by, no phone call. We bring it back in and they act like it is the first time we've been there. We call to follow up and they tell us they will call back...never do. There is absolutely no follow up with this dealership. Worst service i have ever experienced and will never go back. Save yourself some time and go elsewhere!
brad.coppock.588/27/2014 02:09:03 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Evan Fineberg
They had a delivery truck come by and managed to drop a crate on the back quarter panel for my SPECIAL EDITION dodge charger, it was only there to have a recalled wireing harness replaced. They have failed to compensate in any way for loses on the car, it is no longer original (new paint, dents removed) because this dealership mishandled my vehicle. The owner has passed my experience and compensation onto a secretary. I'd suggest going somewhere were they value your vehicle as their own, and care about keeping a customer base! Never buying dodge again, this was my third!
dacnursing7/05/2014 09:57:38 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Kyle Wilson
Returned, AGAIN, for "low tire alert" on dashboard. Had airfilter changed, it cost $56.39. WOW - WAY TOO EXPENSIVE. Could NOT recommend this dealership, and will NOT purchase a vehicle from them in the future.
gamer17246/11/2014 04:53:20 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Multiple Employees
I have owned a lot of pre-owned/ used vehicles, and have dealt with many dealerships over the years. After a lot of time searching for exactly the car we were looking for, we found one close to my work I case I needed to drop it off for routine maintenance it would be easy right down the road. Little did I know, this dealership that sells used pre-owned cars, certify them off site through another company and pass as their own, i also opted to purchase the extended warranty for piece of mind JUST in case something went wrong. Thank goodness I did, my car has been in for the same service issue about 6 times in the past 7 months, with a loaner that has their advertisement on every inch of the vehicle, that I am stuck with at 4+ weeks at a time. We have been asking them to take the vehicle back after they claimed to have dumped thousands of their own money into trying to figure it out, and even bringing a specialist from Chrysler and still not fixed and seems to play victim since I was covered and not paying since I am covered on warranty. However per Nick the sales person, they never pay that much on repairs for cars that are under warranty, since it would be out of their pocket. This does make sense - especially since the same issue isn't fixed. No matter what you ask, you will get a different answer from each person, and some times even the same person. Makes me wonder how much is made up, or how many complaints they deal with, that they are getting them confused. them confused. I only asked for my pay off, and not even my purchase amount, and they insulted me with offering thousands less. So I finally agreed to a possible trade which was the easy way for them -which turned out a huge waste of time after being yelled at by not only the sales person, but the owner himself! I was so apolled they would talk to a customer, let alone a woman that Way. Never the less I wanted a solution, but then started complaining at my choice of cars, although i was never offered anything to give me any idea, until they found one that met all my needs I let them know I was looking for. When the car arrived and I was called at work, I thought finally good news. It's there, I'll test drive and if it's good to go I can finally get a reliable car. That is until Nick the sales person who was assigned to me by Evan, the owner wanted to prove himself and try to make a buck by getting a down payment or more on the monthly payments claiming this was a "favor". NOT COOl. I called him out on how he treats customers, and really isn't there to help, but make a buck, was boligerant and volital in his argument that they were the victim and won't lose money, loud enough that the people in my office heard him through the phone. Wow, talk about unprofessional, tacky and down right classless. This company is in it for money only, and not for their customer at all. ** you're better off spending a little more money to go to a more reputable dealer** (which is pretty much every other one in that local area by customer review)
brebre1012/21/2013 03:14:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Zaucha
My experience with Adventure Chrysler Jeep a Dodge was nothing but pleasurable. Nick Zaucha "rocks", he went above and beyond also very knowledgable. I would definetly recommend these guys.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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