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Serpentini Chevrolet Strongsville

15303 Royalton RdStrongsville, OH 44136
1-866-747-98301-866-747-9830
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

**NEW CAR PRICE MATCH**WE WILL MATCH OR BEAT ANY NEW CAR PRICE QUOTE**

Why You Should Buy a Used Car From Us

**CALL US TOLL FREE 1-888-214-8830** THE VEHICLE YOU ARE LOOKING AT IS ONLY ONE OF 550 USED CARS, TRUCKS, AND SUV'S IN OUR 3 STORE INVENTORY.**IF WE DON'T HAVE IT WE'LL ... Read more
**CALL US TOLL FREE 1-888-214-8830** THE VEHICLE YOU ARE LOOKING AT IS ONLY ONE OF 550 USED CARS, TRUCKS, AND SUV'S IN OUR 3 STORE INVENTORY.**IF WE DON'T HAVE IT WE'LL GET IT! Our commitment to customer service is second to none.

Languages Spoken

  • Español
  • Polski

Dealer Disclaimer

Not responsible for any typographical errors on price or vehicle equipment. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emis ... Read more
Not responsible for any typographical errors on price or vehicle equipment. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 174 
Jesusgirldora1354/23/2015 10:21:02 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan Vandeweerd
Ryan Van De Weerd in sales and leasing was wonderful to me. My daughter had recommended this dealership to me. He was great! Thank you!
Cheryl T3/10/2015 08:49:10 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mario Tibaldi,Derek Guizzotti
I visited Serpentini on a Saturday and in 2 days Derek and Mario got me a beautiful new ride! My experience was unforgettable. Thank you Serpentini!
bsknight2/13/2015 09:50:19 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:I don't feel the need to call anyone out.
Horrible trade-in appraisal: $800 for truck in great shape, clean retail >$5,000!! At first he said, "that's really low miles for this truck", then once I called him out it changed to "the trucks got a lot of miles"?!?!?! Lol! how dumb do you think I am!?!? I understand they want to sell vehicles, but how many times do you have to say no for them to get the hint!?!?!?!?!? Friendly people, work hard at getting sales, but after going there, I found my dealership for life that treated me like a person instead of a dollar sign, and its not Serpentini!!!!
herch292/10/2015 02:07:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Burns
I saw the vehicle listed on Auto Trader. I called my credit union (no name's please) and they said that I was approved. I drove up and met with Josh and he called my credit union and they told him over the phone I was good to go. The next day my credit union called and said that I was not approved and that I should try and talk the price down with the dealer. I called Josh right away and asked what kind of financing I could get through them. He said no problem and started working on some prices for me. During that time my credit union called back and said "no worries, you are good to go". The next day I signed my paper work for my loan through the credit union, and drove to met with Josh to get the vehicle. When I handed over the check from the credit union Josh noticed that they shorted me a thousand dollars. Josh didn't just say go and get a new check. He got right to work on trying to get me financed with them. Josh and Justin (finance) tried calling all their contacts that they had at the banks. Due to the late hours they both were calling people on their cell phones at home having them work up quotes on their home PC. After they exhausted all their efforts they said that they were going to call first thing in the morning when their banks opened and get me financed. I called my credit union the next morning and asked "what the heck', and after they gave me some lame excuse they had the nerve to tell me that I'm still approved. I told them thanks but no thanks and that Josh at the dealer had got me a better deal with less hassle through them. Josh went above and beyond the call of duty, and I have began spreading the word to others that if you are looking to buy a vehicle, Serpentini is good for you. Thanks Again Josh!
lishee042/04/2015 01:43:00 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Derek Guizzotti
I was buying an suv serpentini just got in, and my salesman derek (who was great though) was going to contact me the next morning when service was done with the vehicle, to take my deposit by phone. I then noticed that over night, they raised the price by around $1500. After pulling my credit the night before and giving me rates, they wouldn't honor the price!!! Bad business, and am extremely disappointed.
Serpentini Chevrolet of Strongsville responded to this review
2/18/2015
Elisha, thank you again for your business! We apologize for the initial misunderstanding regarding the price, and we're glad you gave us the opportunity to make it right. We hope you enjoy your Escalade, and we look forward to seeing the revised review that we discussed. Thank you again!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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