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Bob Gillingham Ford

8383 Brookpark RdCleveland, OH 44129
1-888-350-80421-888-350-8042
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Call Ken Miller at 1-888-350-8042 or text 216-482-1030 Bob Gillingham Ford is a family owned dealer that has been serving Greater Clevelanders and customers world wide fo ... Read more
Call Ken Miller at 1-888-350-8042 or text 216-482-1030 Bob Gillingham Ford is a family owned dealer that has been serving Greater Clevelanders and customers world wide for more than 53 years! We stand behind our vehicles 100% and provide the best service to our customers we possibly can. Stop in and let us prove to you our service far exceeds that of any other dealer you have experienced in the past!!

Why You Should Buy a Used Car From Us

Call Ken Miller toll free at 1-888-350-8042 or text 216-482-1030 We are proud to be a Time Magazine's quality award winner! We offer one simple challenge.........find a ... Read more
Call Ken Miller toll free at 1-888-350-8042 or text 216-482-1030 We are proud to be a Time Magazine's quality award winner! We offer one simple challenge.........find a nicer vehicle, comparably equipted and as "retail ready" as our inventory is for the price we offer our vehicles for....you won't!!! . At Gillingham Ford we strive to sell the best pre-owned product we can, we provide competitive on site financing, and reliable Ford Extended service plans

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 46 
bobl7247/03/2015 09:09:04 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Pete Galioto,Mike Murad
I have purchased all of my new cars from Pete Galiotto over the past 20+ years and X or A planned many more through him as well with no complaints. All Fords are built the same.... The Dealer and the Salesperson makes the differences!
spunkyunclefred6/28/2015 01:37:10 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:David Zudell, Sales
Third new car purchase from Gillingham Ford. As before, I found a knowledgeable and friendly buying environment and staff. All questions answered. No high pressure. Great dealership.....
elek5/07/2015 03:22:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Bundus,Curt Brown
the sales staff was knowledgeable as to why the Ford F-350 was different from the competition, and helped us in our decision-making. They helped us understand the importance or superficiality of various options, and helped ensure we got exactly what we needed and wanted. Upon receipt of the truck, the staff carefully walked through the various technologies in our vehicle, and made sure we were informed and comfortable with everything. Great sales. Great service.
thaireef074/30/2015 04:22:42 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mike Travagliante,Matt Ellison
Started the finance process earlier in the week and was told that paper work would be sent to us (in Florida) Friday 4/24/15 and then I was notified that it would be sent out Monday. Tuesday still no paperwork. Wednesday no paperwork. Thursday, I received an email stating that it was sold on Tuesday. The online sales manager and the finance manager were never on the same page, and the sales manager was very hard to reach. I would not do business with them ever. I called and spoke with a different manager and he said that if we didn't put a deposit down on the car that it was first come, first serve. I agree that this makes sense but we were never asked to put down a deposit. I was only told to bring my down payment when I picked up the vehicle. Friendly doesn't work when nothing get's done right.
Won3cups4/20/2015 09:17:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Maloney,Curt Brown
We have never had a bad experience at Bob Gillingham. The staff is very friendly and go the extra mile to make sure your happy.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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