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Liberty Ford Parma

6600 Pearl RoadParma Heights, OH 44130-0697
1-877-738-92631-877-738-9263
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Liberty Ford's New Car Selection can't be beat! We are North East Ohio's #1 Ford Auto Group with the best prices, and Experienced knowledgeable sales staff. We have 5 loc ... Read more
Liberty Ford's New Car Selection can't be beat! We are North East Ohio's #1 Ford Auto Group with the best prices, and Experienced knowledgeable sales staff. We have 5 locations to serve you, we are your preferred EV Certified dealer! On-site service and body shop! Guaranteed credit approval! Family owned business with a small town feel!

Why You Should Buy a Used Car From Us

Selection. It's what you'll find when you work with Liberty Ford! You will have no problem finding the right vehicle to satisfy your safety and comfort wants. With the mo ... Read more
Selection. It's what you'll find when you work with Liberty Ford! You will have no problem finding the right vehicle to satisfy your safety and comfort wants. With the most aggressive live-market pricing and high trade values, you can rest assured that getting your selection to fit your budgetary needs is our focus! And when it comes to reliability know we have you covered. From Mandatory rigorous multi-point inspections to a Certified Pre-owned program your Liberty car is top quality! And down the road of your ownership of your vehicle should you need us we have you covered with an on-site body and service shops!

Dealer Disclaimer

Excludes tax, title, registration fees and documentary service charge. See dealer for complete details
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.5
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 29 
glinks4/22/2015 03:31:30 PM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:AJ Bruno
AJ was very helpful, went above and beyond. All the staff we encountered were friendly and easy to work with. They understood what we were looking for and got us into the vehicle we wanted.
Liberty Ford Parma Heights responded to this review
4/24/2015
Thank you for letting us know how we did! We appreciate your business.
Joy77Division4/18/2015 05:25:32 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Bluemel
I busted my driver's-side mirror off my 2010 Ford Focus S. Libery Ford Parma Heights ordered my replacement part, which arrived after just one day. Because I work until 7 p.m. on weekdays, Liberty Ford Parma Heights was able to replace my mirror on the weekend. The replacement took a very reasonable amount of time (about an hour and a half), during which I was able to use my laptop while connected to the dealership's super-fast, guest Wi-Fi. They also had plenty of fresh coffee available, as well as a flat-screen television, in their waiting room. The cost of the repair was also reasonable (<$70 after tax). I will be taking my vehicle there for service again.
Liberty Ford Parma Heights responded to this review
4/24/2015
That is great feedback, thank you so much! We're glad we were able to get that repair taken care of for you. Let us know if we can do anything else in the future, we're here to help.
minnie3584/18/2015 08:38:10 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:AJ Bruno,Mike Pindroh,Matt Palffy
After our last experience at liberty ford in Brunswick we almost went to a different make of vehicle altogether. We were about to consider Nissan or even KIA , but thought we'd give another ford dealership a try because we're 'Ford' people. Had another make once traded in after a year. We we nervous walking around the lot after about 5 mins because we seen a sales man looking though window but not coming out. Then we walked along the side and a different guy seen us an came out. And we're grateful he did AJ kept our interest in the vehicle an even sold us a better model then we were looking at. Wonderful young man. Matt the sales manager did everything possible to get us a great deal. And so personable and friendly. Mike in finance worked out a better payment than we expected. Nobody loves the warranty part of deal but we managed though it. We will be back and I've already recommend them to a few people. Oh and we love our new escape! Great team at this location!!!
Liberty Ford Parma Heights responded to this review
4/23/2015
We sincerely appreciate feedback like this, it helps us to improve! We're also glad that AJ, Matt, Mike and the rest of the team in Parma were able to make your experience a positive one in the end. Most of all, we're glad you bought a Ford! Enjoy it.
scruffy1234/05/2015 10:43:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:AJ Bruno
AJ Bruno was very friendly and didn't rush us into making a decision. He explained all the features of the vehicle and called two days after we purchased to make sure everything was okay. Very good experience and would recommend him to our friends.
Liberty Ford Parma Heights responded to this review
4/09/2015
It's great to hear that AJ was able to make your visit a pleasant one! We sincerely appreciate the feedback and your business. Thanks for choosing Liberty Ford Parma Heights!
lyz, Kat3/30/2015 12:16:27 PM
5.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Adam Singer
We went in to test drive a c-max hybrid and ford fusion. Both great cars. Our salesman was Adam Singer he was very helpful in helping us through the process. I would definitely recommend this dealer and salesman top notch.
Liberty Ford Parma Heights responded to this review
3/30/2015
Thanks for stopping and and for letting us know more about your experience. We appreciate it!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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