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Liberty Ford Parma

6600 Pearl RoadParma Heights, OH 44130-0697
1-877-738-92631-877-738-9263
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Liberty Ford's New Car Selection can't be beat! We are North East Ohio's #1 Ford Auto Group with the best prices, and Experienced knowledgeable sales staff. We have 5 loc ... Read more
Liberty Ford's New Car Selection can't be beat! We are North East Ohio's #1 Ford Auto Group with the best prices, and Experienced knowledgeable sales staff. We have 5 locations to serve you, we are your preferred EV Certified dealer! On-site service and body shop! Guaranteed credit approval! Family owned business with a small town feel!

Why You Should Buy a Used Car From Us

Selection. It's what you'll find when you work with Liberty Ford! You will have no problem finding the right vehicle to satisfy your safety and comfort wants. With the mo ... Read more
Selection. It's what you'll find when you work with Liberty Ford! You will have no problem finding the right vehicle to satisfy your safety and comfort wants. With the most aggressive live-market pricing and high trade values, you can rest assured that getting your selection to fit your budgetary needs is our focus! And when it comes to reliability know we have you covered. From Mandatory rigorous multi-point inspections to a Certified Pre-owned program your Liberty car is top quality! And down the road of your ownership of your vehicle should you need us we have you covered with an on-site body and service shops!

Dealer Disclaimer

Excludes tax, title, registration fees and documentary service charge. See dealer for complete details
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.3
    Quality Of Work
  • 4.3
    Friendliness
  • 4.1
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 58 
misterchristian5/03/2016 09:21:21 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Brian, Chris & John
Usually I loathe the process of getting a new car but everyone I talked to at this dealership was great. It was a pleasant surprise vs what going to a car dealership has usually been like for me. Thank you again to the guys who helped me at Liberty Ford.
Carver09194/12/2016 07:20:08 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jo hn manager
I bout my vehicle on March 9,2016. 3 weeks later I took to my mechanic because it was pulling. I was told the ball joints were bad. Needed upper and lower replaced. Put new tires on the vehicle the following weej. Was told the wheel bearing and hub were unsafe and needed replaced asap. Both of these should have been noted during the initial inspection at the dealer ship. The bearing was so bad the wheel could be rocked back and forth. I called and spoke to John a manager who told me nothing could be done. Nothing was noted on the inspection report and the bearing could have gone bad in the 400 miles that I had drive the vehicle since I bought it. Coming from someone who specifically told me I'm no mechanic. Do not take what they say on their inspections. For your safety have your own done. The wheel could have fallen off and they don't seem to care.
gamorgan783/09/2016 08:00:33 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ken McBee
Sorry for attaching your name to a bad review, Ken. Trust me when I say it had nothing to do with my interaction with you. However, your "sales manager" certainly earned this dealership a 1 Star rating. Even if our request to test drive both a new and a used car was unorthodox, when he intervened in our conversation he treated us with so much disdain that I was more than taken aback. I was stunned. We sought out your dealership specifically to have a chance to test drive multiple vehicles. Instead we left there feeling inferior in some way. I don't know, maybe we didn't look like serious car shoppers in his eyes. I guess we should have kept our business attire on after work prior to visiting the dealership...perhaps we would have been treated more kindly.
Liberty Ford Parma Heights responded to this review
3/11/2016
Thank you for taking the time to express your honest feedback. We regret to hear you left our dealership feeling this way and we would like to understand in more detail about what exactly happened. Please reach out to Charles Luzar at 216.662.3673 x2625 so we can address your concerns and do everything in our ability to continue to assist you in your search for the right vehicle that is perfect for you. We sincerely value your business so we hope to hear from you soon.
AshleyH7032/29/2016 02:48:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ken McBee
Ken helped put me in a car that I liked, helped find the color I wanted, & helped me meet my financial requirements. Great guy, so appreciative that he was there to help me that day! I now have a reliable car for me and my son.
DeniseNred2/15/2016 01:33:25 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Paul LaRocco,Mike Pindroh
We can in with a tall order, a vehicle with a $200 to $250 a month payment. Our salesman, Paul LaRocco, was great. A good used was still too much as we only had $500 to put down plus the very old trade in. Leasing was the way to go and Paul worked the numbers and vehicle type to get the payment we were looking for.
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Liberty Ford Parma : Parma Heights, OH 44130-0697 Car Dealership, and Auto Financing - Autotrader