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BMW of Westlake South

6976 Pearl RoadMiddleburg Heights, OH 44130
1-855-444-83041-855-444-8304
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

At BMW of Westlake we're dedicated to exceeding our customer's expectations and guaranteeing satisfaction. Whether you're looking for a new vehicle or a Certified Pre-own ... Read more
At BMW of Westlake we're dedicated to exceeding our customer's expectations and guaranteeing satisfaction. Whether you're looking for a new vehicle or a Certified Pre-owned vehicle, you can trust BMW of Westlake in Middleburg Heights to get you into your Ultimate Driving Machine.

Why You Should Buy a Used Car From Us

At BMW of Westlake we're dedicated to exceeding our customer's expectations and guaranteeing satisfaction. Whether you're looking for a new vehicle or a Certified Pre-own ... Read more
At BMW of Westlake we're dedicated to exceeding our customer's expectations and guaranteeing satisfaction. Whether you're looking for a new vehicle or a Certified Pre-owned vehicle, you can trust BMW of Westlake in Middleburg Heights to get you into your Ultimate Driving Machine.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.9
    Price

Dealership Reviews

1 - 5 of 500 
Nat BMW5/29/2015 08:46:03 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Howard Schneider
Working with our client advisor, Howard Schneider, was my best car buying experience in 30 years of car ownership. Howard was knowledgeable, friendly, understanding of our needs and easy to work with. He treated us as valued customers, providing a low stress environment, communicated timely and effectively and made the experience very easy for my wife and I. If our new X3 works as well as Howard, then we've made an outstanding choice. I trust that the rest of our experience from vehicle delivery throughout ownership will maintain the high standard that has been set.
BMW PILOT5/28/2015 10:19:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frank Steffen,Dirk Steffen,Mike Niedzwiecki
My experience with BMW of Westlake was absolutely wonderful! I dearly love the X5 that I just purchased and I must say that the quality of the car is only surpassed by the quality of the people that I worked with over the last two days; Frank Steffen and Dirk Steffen treated me like a family member. Dirk helped me build the car that I wanted and his amazing knowledge of everything BMW made it a seamless process. Dirk is an excellent teacher and explained everything in a way that anyone can easily understand.... and there is a lot to learn about BMW's! I will return to him for my next one, and the next one and the one after that! Once Dirk had helped me build the perfect car, Frank worked with me on the price of my new, beautiful chariot; offering a very fair price for this wonderful automobile. Then I was on to Mike Niedzwiecki in Finance; he also explained everything as clearly as did Dirk and Frank. We determined what extra protection packages were appropriate for my driving needs and expectations. Again, my entire experience at BMW of Westlake could not have been any better. You will not find a better dealership anywhere!!!
jeff5/22/2015 02:21:22 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Strecker,Mike Niedzwiecki,Mark Roberts
Excellent experience working with Mark Roberts in selecting my first BMW. Mark was very knowledgeable and easy to work with in choosing my vehicle. I really appreciated the opportunity to have extended test drives in the two models I was considering. It was a pleasure dealing with Mark, Bob and Mike in completing the purchase. Very happy with my choice! Thanks!
bp335/22/2015 11:09:01 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert Strecker,Mike Niedzwiecki,Scott Wright
Dealership went above and beyond to listen to my questions, concerns and requirements and put me in the perfect car. The entire lease process was virtually painless. Excellent customer service. Upon delivery, I was given a thorough tutorial of use of the equipment. Afterward, there is excellent follow-up to make sure that everything is satisfactory and I am getting the maximum enjoyment out of my vehicle. I couldn't be more pleased.
crb1155/22/2015 10:09:41 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frank Steffen,Fred Palmer,Dirk Steffen,Mike Niedzwiecki
I was very set on what I wanted to purchase, and they did a wonderful job here of helping me find my new car. From start to finish of the process, I never felt any pressure or stress. Dirk does a wonderful job of working with people, and knows how to get business completed while still building a friendship with his customer. It was more than a pleasure to work with the employees at this dealership, and I certainly will be a customer for many vehicles to come.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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