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Serpentini Chevrolet Strongsville

15303 Royalton RdStrongsville, OH 44136
1-888-673-20681-888-673-2068
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

**NEW CAR PRICE MATCH**WE WILL MATCH OR BEAT ANY NEW CAR PRICE QUOTE**

Why You Should Buy a Used Car From Us

**CALL US TOLL FREE 1-888-214-8830** THE VEHICLE YOU ARE LOOKING AT IS ONLY ONE OF 550 USED CARS, TRUCKS, AND SUV'S IN OUR 3 STORE INVENTORY.**IF WE DON'T HAVE IT WE'LL ... Read more
**CALL US TOLL FREE 1-888-214-8830** THE VEHICLE YOU ARE LOOKING AT IS ONLY ONE OF 550 USED CARS, TRUCKS, AND SUV'S IN OUR 3 STORE INVENTORY.**IF WE DON'T HAVE IT WE'LL GET IT! Our commitment to customer service is second to none.

Languages Spoken

  • Español
  • Polski

Dealer Disclaimer

Not responsible for any typographical errors on price or vehicle equipment. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emis ... Read more
Not responsible for any typographical errors on price or vehicle equipment. Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.5
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 181 
Hallie201/23/2016 09:17:12 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Derek Guizzotti
I went to this dealership in search of assistance and prices on Chevy Sonic's. I knew exactly what I wanted in the vehicle, I just wanted the assistance of a salesman to walk me through the numbers part, something that would take a decent salesman a small 15 minutes of their time. However, the salesman so rudely explained that they don't make commission over just sitting down and speaking about prices if I wasn't looking to buy that day or even that same week. So thank you to the salesman Derek that make me angry enough to go to a different dealership. I left Serpentini, and went straight to Pat O'Brien Chevrolet where I actually ended up buying a car that very same day. All because the salesman took 15 minutes of his time to go over my inquiries! Thank you Derek for sending me to the right place!
supersport11/30/2015 08:59:09 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Steve Slapnicker
Steve did a great job. Although once he got my 50k my problems didn't seem to matter. still waiting to hear back from him. You really need to have more interest in the customers complaints and problems after you get the money!! never go back to serpentine again. there motto is NO PROBLEM FOUND AT THIS TIME.
Honesty123411/08/2015 10:26:52 AM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Moe Zeda,Mario Tibaldi,Josh Burns
Everything was going well until I was lied to. I went to look at a particular car at Serpentini that I had found on Auto Trader. I test drove the car and loved it, so I decided that I wanted to start talking numbers. I filled out the application, but my salesman came back very fast with a piece of paper with my credit score. I had just reviewed my credit score before going to Serpentini and the credit score they pulled was 100 points lower than what I had. At this point I asked my salesman what kind of hit on my credit was it for him to pull my credit and he told me that it was a "soft" hit. At this time I told my salemans that I did NOT want them to submit my information to the banks because my credit score was not what I thought it was, which means possible higher interest rates. I told my salesman that I wanted more time to think about the whole situation. I even showed him the credit scores that I had pulled earlier. Well, of course the salemans brought his manager over to talk with me. I asked him the same question about what type of hit was put on my credit and he stated it was a "soft" hit just for my credit being pulled. I again told the manager that I did NOT want my information submitted to the bank and he stated ok, that they do not submit without my authorization. I left thinking everything was ok. I got home and reviewed an email from my credit monitoring service stating that I had 2 "hard" hits to my credit. I reviewed my credit again and come to find out I had a total of eight 8 "hard" hits to my credit from this day from Serpentini and banks that they had submitted my information to without my authorization. I first tried to contact my salemans, they sent me to voicemail. I then talked with his manager and he took my number to have the financial manager give me a call back. The financial manager called me back stating that he never received information to not submit my information to the banks and that he was trying to find me the best interest rate possible. He also mentioned that they had found me a good rate. At this point I did not care about what type of interest rate they had found, because I did not authorize them to submit my information to the banks. The financial manager told me that the 8 "hard" hits did not affect my credit, which is a lie. Everybody knows that once those type of inquires are done that it affects your credit. The financial manager basically just said that he would have a talk with the salemans about the situation. But, what about my credit????? It's already not the best and they have made it worst without my consent!!!!!!!
likeslincoln8/18/2015 07:50:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Kara Lee Rundle,Jon Kostandaras
We were looking for a reliable used vehicle and Jon helped us find just the right car. No hassle buying experience and easy paperwork completion process. This is our second experience with the Serpentini staff and we are 100% satisfied customers! D. Batig
Matt16746/16/2015 11:45:54 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike DiDomenico
Been looking for a particular vehicle for awhile when one popped up on Serpentini website. Went the next day to check it out and ended up trading my vehicle in for it that day. My salesman was more than accommodating. He worked with me for quite awhile to make a deal that worked well for both parties. The entire experience as a whole was professional and very pleasant. I would recommend to anyone looking for a vehicle, new or used, to visit Serpentini of Strongsville.
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Serpentini Chevrolet Strongsville : Strongsville, OH 44136 Car Dealership, and Auto Financing - Autotrader