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Liberty Ford Maple Heights

5500 Warrensville Center RoadMaple Heights, OH 44137
1-877-616-04151-877-616-0415
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locatio ... Read more
America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locations to choose from! Ask about free delivery within 300 miles!

Why You Should Buy a Used Car From Us

America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locatio ... Read more
America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locations to choose from! Ask about free delivery within 300 miles!

Dealer Disclaimer

Excludes tax, title, registration fees and documentary service charge. See dealer for complete details ASK FOR WALT BAILEY OR GREG DAVIS TO MAKE SURE YOUR VEHICLE IS STIL ... Read more
Excludes tax, title, registration fees and documentary service charge. See dealer for complete details ASK FOR WALT BAILEY OR GREG DAVIS TO MAKE SURE YOUR VEHICLE IS STILL AVAILABLE HOURS MON & THUR 900AM-900PM,TUES & WED 900AM-700PM,FRI 800AM-600PM, SAT 900AM-500PM *****AMERICAS LARGEST FORD DEALERSHIP....MUST SEE!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.8
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 13 
Chris5/03/2015 03:34:36 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ron
I received a quote quickly and made an appointment just a few days later. The reception personnel were very friendly and effecient. Ron was our service manager and reviewed the estimate when I arrived. He had a few suggestions about parts. During the work, Ron called with updates and to alert me to unexpected parts required. He offered some alternatives that would hold costs down. The origninal estimated time was two days. That stretched into four which put me in a little bind.. When the automobile was returned it was great and clean! Everyone is very courteous and professional. Best of all was the final invoice just a few dollars over the estimate (not an insurance claim).
deedee5/01/2015 04:29:48 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Walt Bailey
2 yrs, ago we leased a Hyundai when we went to lease another car the dealership was not friendly, would not deal and was dirty. We went down the street to Liberty Ford and Paul Bailey was our salesman. He was friendly, professional and very knowledgeable. He helped us find the Focus we liked and gave us a deal we could not refuse. He also went with us to the Hyundai dealer to turn in our car. We love our new Focus and would recommend Mr. Bailey and Liberty Ford to our family and friends.
LA214/29/2015 07:05:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Arana Lynch
Liberty Ford and Arana Lynch did an incredible job selling me a car Monday. Arana answered all my questions and concerns. I will send friends and family to Liberty Ford in the future.
Liberty Ford Maple Heights responded to this review
4/30/2015
A referral is the best thank you we could ask for! We appreciate that very much. Thanks for your business and for letting us know more about your visit, we'll pass the kind words along to Arana and the rest of the team.
afusco4/28/2015 01:30:13 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Deric
Great experience! Smooth sales process, excellent customer service, and a fantastic deal! I will definitely buy my next car at Liberty Ford in Maple Heights.
Liberty Ford Maple Heights responded to this review
4/30/2015
Thank you for letting us know how we did! We appreciate it.
MZWHITE3/03/2015 10:11:17 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:WALT BAILEY, GREG DANIELS
I have never met a salesman that sold cars with compassion and dignity before. Mr. Bailey made sure that I not only got a car BUT a car that I could afford. My credit was HORRIBLE but he worked and worked and WORKED SOME MORE to help me. Even when I thought it was no hope, he came through for me. THANKS MR. BAILEY YOU'RE AWESOME! Also GREG DANIELS was the best comedian ever, he had me cracking up the entire time I was signing the paperwork. THANKS!!!!
Liberty Ford Maple Heights responded to this review
3/04/2015
Thank you for your feedback! It sounds like Walt and Greg did a great job. We appreciate you letting us know. Enjoy that new vehicle and stop in if you need anything else, we're here to help.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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