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Liberty Ford Maple Heights

5500 Warrensville Center RoadMaple Heights, OH 44137
1-877-616-04151-877-616-0415
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locatio ... Read more
America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locations to choose from! Ask about free delivery within 300 miles!

Why You Should Buy a Used Car From Us

America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locatio ... Read more
America's largest Ford Dealership with a 160,000 square foot showroom! Over 18 acres of inventory ready for sale! We are Ohio's largets volume Ford dealer with 5 locations to choose from! Ask about free delivery within 300 miles!

Dealer Disclaimer

Excludes tax, title, registration fees and documentary service charge. See dealer for complete details ASK FOR WALT BAILEY OR GREG DAVIS TO MAKE SURE YOUR VEHICLE IS STIL ... Read more
Excludes tax, title, registration fees and documentary service charge. See dealer for complete details ASK FOR WALT BAILEY OR GREG DAVIS TO MAKE SURE YOUR VEHICLE IS STILL AVAILABLE HOURS MON & THUR 900AM-900PM,TUES & WED 900AM-700PM,FRI 800AM-600PM, SAT 900AM-500PM *****AMERICAS LARGEST FORD DEALERSHIP....MUST SEE!
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 16 
mirella5/20/2015 05:15:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:James Olenik
James Olenik is a superb salesperson he really understand what I needed in a car and the liberty Ford employees in Maple Heights were very professional! I will definitely be back when the time comes. I will also refer all my family and friends! Thank you! Mirella
Liberty Ford Maple Heights responded to this review
5/21/2015
Thanks Mirella! We appreciate you stopping in and working with James on your vehicle purchase. Enjoy!
alznurse5/19/2015 08:40:17 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alex, Michael and Bryan H. (ALL AMAZING)
When you walk in, EVERY person there is kind and caring. They don't pounce on you for a "deal". The sales manager and his staff worked very hard to put me into a safe wonderful and affordable car. There was no "push". I have purchased my last 6 cars from Chevy. I have moved over to Ford because of this dealership!
Liberty Ford Maple Heights responded to this review
5/21/2015
Thank you so much for that feedback! No need to push for us, we let our prices and our selection do the talking. Thanks for choosing Liberty Ford! Let us know if we can do anything else for you in the future.
Norm5/18/2015 01:30:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Olenik
I needed a new truck and after several frustrating visits to other dealers I arrived at Liberty as a walk in. I was quickly greeted by Jim Olenik and immediately felt at ease with his comfortable no pressure approach. Jim paid attention to my needs and helped me find a great deal on a left over 2014 F-150. We test drove the truck, agreed on a price and I drove my new truck home. Financing was quick and easy, the truck was was cleaned up and ready to go and Jim gave me a very thorough explanation of the important features on the truck before I left. All told maybe 3 hours from start to finish and Jim did a great job of making it easy.
Liberty Ford Maple Heights responded to this review
5/18/2015
The deals on the 2014 F-150 are great right now! We're glad you were able to find one that met your needs. Please do enjoy it and let us know if there is anything else we can do for you. We appreciate the feedback.
Chris5/03/2015 03:34:36 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ron
I received a quote quickly and made an appointment just a few days later. The reception personnel were very friendly and effecient. Ron was our service manager and reviewed the estimate when I arrived. He had a few suggestions about parts. During the work, Ron called with updates and to alert me to unexpected parts required. He offered some alternatives that would hold costs down. The origninal estimated time was two days. That stretched into four which put me in a little bind.. When the automobile was returned it was great and clean! Everyone is very courteous and professional. Best of all was the final invoice just a few dollars over the estimate (not an insurance claim).
Liberty Ford Maple Heights responded to this review
5/06/2015
The tough thing about auto body repair is that we never really know what we're dealing with until we get into the car, but if we do find unexpected issues we pride ourselves on our excellent communication and ability to solve problems. It sounds like Ron did a great job of carrying out that mission. We sincerely appreciate you choosing us for your repairs and for letting us know how we did. Thanks Chris!
deedee5/01/2015 04:29:48 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Walt Bailey
2 yrs, ago we leased a Hyundai when we went to lease another car the dealership was not friendly, would not deal and was dirty. We went down the street to Liberty Ford and Paul Bailey was our salesman. He was friendly, professional and very knowledgeable. He helped us find the Focus we liked and gave us a deal we could not refuse. He also went with us to the Hyundai dealer to turn in our car. We love our new Focus and would recommend Mr. Bailey and Liberty Ford to our family and friends.
Liberty Ford Maple Heights responded to this review
5/06/2015
Thank you for sharing that story with us! Walt Bailey has a knack for going above and beyond to make sure the buying process is painless for his customers. We appreciate your business and your feedback.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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