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Metro Toyota

13775 Brookpark RoadBrookpark, OH 44142
1-844-288-19211-844-288-1921
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Why are we Northeast Ohio's Toyota Giant? We maintain a great selection of models and colors to meet your needs and offer a buying experience that is unlike any you have ... Read more
Why are we Northeast Ohio's Toyota Giant? We maintain a great selection of models and colors to meet your needs and offer a buying experience that is unlike any you have ever experienced! Celebrating 45 Years in Cleveland, we have a true passion for excellence! At Metro Toyota, "Our Customers Send Us Their Friends"

Why You Should Buy a Used Car From Us

We recently opened a state of the art Used Car facility next to Metro's New Car Showroom at 13813 Brookpark Rd. We offer a huge selection of all makes and models as well ... Read more
We recently opened a state of the art Used Car facility next to Metro's New Car Showroom at 13813 Brookpark Rd. We offer a huge selection of all makes and models as well as Toyota Certified Used Cars. Follow Metro Toyota on Facebook www.facebook.com/home.php to see what others have to say about their experience at Metro Toyota Used Cars!

Languages Spoken

  • Español

Dealer Disclaimer

Prices include all discounts and rebates to dealer. Sales tax, title, license and $250 state documentary fees are in addition to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 5.0
    Customer Service
  • 5.0
    Quality Of Work
  • 5.0
    Friendliness
  • 5.0
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 47 
heatherd7/12/2016 02:28:46 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary Capper
Gary "Cap" Capper is so friendly and very helpful. He doesn't pressure a sale and even after the sale he is always looking out for the customer. He could teach a class on no pressure sales technique and long term customer service. My next purchase will be from him.
jscottx23/22/2016 02:14:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Robert (finance) and Michael Ferrett
Our journey in buying our Corolla was made so easy and enjoyable by Robert (finance) and Michael Ferrett (salesperson) that I would no longer buy a car anywhere else. The whole processes took less than two hours from the time we walked into the place, test drove two cars and purchase. Love METRO TOYOTA!
Brooke Whitney10/09/2014 08:57:23 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremy
This is my fourth car from Metro Toyota, and I will keep going back. I upgraded my Corolla to a Camry and was able to get a great price on the 2014.5 model. Jeremy was my salesperson. He addressed all of the issues I was concerned with and also explained the improved features in the 2014.5 in terms I could understand. I also have always had a great experience with their service team. They are efficient, helpful and will take the time to explain things to you and best of all won't pressure you into fixing something you are not comfortable with. Everyone here wants their customers to succeed! My dad and step-mom are long-time customers here as well.
Terry Duff8/01/2014 12:34:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Gary Capper "Cap"
Cap is Metro Toyota's Most Valuable Asset. A caring man who is genuinely concerned about his customers, he goes above and beyond to take care of the customer and his family. He alleviated and resolved every concern I had and made each into a blessing in his own way. I got a top-notch car, for an excellent price-point, and they handled EVERY concern thoroughly and to my full satisfaction. My mechanic found some concerns on the vehicle and they replaced or repairs every one; additionally, they found more issues in their own inspection that my mechanic missed. They took initiative to replace/service those parts as well even though they could have saved money by ignoring them. I have had many bad experiences with dealers in the past; Metro Toyota and Cap are trustworthy and the best of the best! You will be glad you chose them!
GeniSantiago6/04/2014 08:29:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jose Melendez, Dan Schneider
I just recently graduated and received a $750 rebate from Jose and Dan. My experience was excellent and everybody was nice and helpful. My family has been with Toyota for almost 18 years and it is true what they say toyota is family.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Metro Toyota : Brookpark, OH 44142 Car Dealership, and Auto Financing - Autotrader