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Falls Motor City

4100 State RdCuyahoga Falls, OH 44223
1-888-323-03911-888-323-0391
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We're on a mission to put the fun back into buying a car while bringing respect and responsibility back to the car business. We' believe that if you treat people with cou ... Read more
We're on a mission to put the fun back into buying a car while bringing respect and responsibility back to the car business. We' believe that if you treat people with courtesy and educate them with the most complete information available, they'll be empowered, informed and will become customers for life. We're in business to respond to your automotive needs and create an environment that makes you happy to allow us to serve those needs. R.E.S.P.E.C.T. Guaranteed!

Why You Should Buy a Used Car From Us

We're on a mission to put the fun back into buying a car while bringing respect and responsibility back to the car business. We' believe that if you treat people with cou ... Read more
We're on a mission to put the fun back into buying a car while bringing respect and responsibility back to the car business. We' believe that if you treat people with courtesy and educate them with the most complete information available, they'll be empowered, informed and will become customers for life. We're in business to respond to your automotive needs and create an environment that makes you happy to allow us to serve those needs. R.E.S.P.E.C.T. Guaranteed!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.9
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 302 
Bcreer3/05/2015 11:17:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andy Howard
Wow! amazing! Are the two words I have for Andy & this dealership. I am a 22 year old college student and was trying to get a car on my own. I came in there looking at 1 car. I had called to talk to Andy before hand I got there and the car was ready for test drive. He greeted me with open arms by the time we were done we've became friends. Andy & the team got me the price I wanted and I was on my way with my new car. These are very great people here. I highly recommend buying a car from here.
ccardamone3/05/2015 09:08:24 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave Custer
Two purchases in the last 3 months. We worked with Dave Custer to purchase our 2015 Jeep Wrangler and recently purchased our 2015 Dodge Dart GT. Dave Custer is super easy to work with and VERY knowledgeable of both the new models and used market. He is VERY patient and kind and just excellent with follow-up. I highly recommend Dave and the dealership! We've purchased several vehicles with Bobby Cruse at the wheel in Finance. He is just SUPER and flawless. I could not ask for better service in the sales process. Cid Cardamone Kent, OH
1IR8ZQ83/02/2015 03:37:01 PM
4.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave McGraw
I had the absolute pleasure of dealing with Mr. Dave McGraw for the purchase of two new vehicles recently. The first was a 2014 Ram 1500 lease, the second, being a 2014 Dodge Charger R/T purchase. Dave was responsive, educational, informative, and honest throughout both processes. On our first visit, prior to deciding on the Ram, Dave spent the better part of 5 hours allowing us to test drive four different vehicles, helping us compare and contrast all four, and helping guide us into a purchase decision. Three months later, when the time came to replace another vehicle (two others, actually), with Dave's assistance, the process ran as smooth as silk, resulting in a deal beneficial to both parties. I cannot speak highly enough about Dave's assistance, professionalism, and knowledge. As a pretty experienced buyer over many makes and dealerships, I can say without reservation, that Dave embodies the top notch service that all buyers should have the pleasure of experiencing. The sales management team's performance was also acceptable. On our Ram deal, our trade in vehicle was not what one would deem "desirable". Management, along with Dave, were very upfront, as well as very fair, regarding the trade value. While I did not get the exact dollar amount that I would have wanted, they were very "competitive", so to speak, and we were able to come to an agreement with very little fuss. My second deal was no different. In all honesty, there never would have been a second deal, had it not been for Dave McGraw. As an aside, however, I have to voice my extreme displeasure for, mainly, Chrysler Capital. I caution any buyer to request financing through anyone BUT Chrysler Capital, or arrange your own financing outside of the dealership. Sure, you may forfeit some incentives, but it is well worth it. Chrysler Capital is, bar none, the WORST finance company that I have had the displeasure of dealing with, for a multitude of reasons; everything from downright idiotic representatives, to interest rates that are not competitive, to a litany of outlandish rules, regulations, and fees ($2.75 to make your payment online, folks... every single month). I have long been a fan of any car brand that does not reside under Chrysler's umbrella due to past quality and customer service issues. After a 10+ year personal boycott, I returned, and became another Chrysler product owner, mostly due to my confidence in Mr. McGraw. That said, I have had no problems in 5,000 miles with my Ram, however, I have already experienced transmission issues with my Charger R/T at 1,000 miles. The service staff were responsive to my issue, although I had to continue to drive the vehicle with a CEL/DTC for 7 days, due to no openings in their schedule. As it turns out, the transmission fluid was not filled to spec at the factory, which was a bit disturbing to me. The point is, make sure that dealer prep has been done properly before taking delivery of your new vehicle. This is something that I would expect that the service department would have noticed during PDI and/or lot prep. Otherwise, I have no gripes about my experience with the service department.
kymkan2/23/2015 10:16:04 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bobby Cruse,Kevin Davis,Bill Foster
Thank you so very much "Falls Motor City" for your Excellent Customer Care, Friendliness, and extensive Knowledge. Best Buying Experience Ever !! I Love my Jeep Jeep Jeep !!
Happy Customer2/22/2015 01:32:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Andy Howard,Cole Morgan
We also worked with Andy Howard - who was outstanding! We drove from Columbus to be presently surprised by the sincere and authentic service we received during the entire process of purchasing our preowned car. Highly recommend this dealer to our family and friends!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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