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Don Joseph Toyota Scion

1111 West Main StreetKent, OH 44240
1-866-500-38521-866-500-3852
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Don Joseph Toyota! Located in Kent, Ohio, Don Joseph Toyota is proud to be one of the premier dealerships in the area. From the moment you walk into our showro ... Read more
Welcome to Don Joseph Toyota! Located in Kent, Ohio, Don Joseph Toyota is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Don Joseph Toyota a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you've come to the right place.

Why You Should Buy a Used Car From Us

Welcome to Don Joseph Toyota! Located in Kent, Ohio, Don Joseph Toyota is proud to be one of the premier dealerships in the area. From the moment you walk into our showro ... Read more
Welcome to Don Joseph Toyota! Located in Kent, Ohio, Don Joseph Toyota is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Don Joseph Toyota a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you've come to the right place.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 3.7
    Quality Of Work
  • 4.0
    Friendliness
  • 3.7
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 40 
patrickm7276/02/2015 08:38:33 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dan Schier
My 81 year old mother recently purchased a used Toyota Avalon at Don Joseph. We had a very poor experience. First, my mother dealt with the salesman personally. She did want her 2 sons to help her out with the purchasing and negotiating. The salesman offered her $300 for her trade-in where Kelly blue book recommended a $2000 value. He eventually gave her $1000 for the trade-in. He made mom sign a disclosure stating her trade-in car didn't have any wrong with it. Which ironically brings us to the water pump problem on the used Avalon my mom purchased from Don Joseph. We discovered shortly after the purchase, that the Avalon had a antifreeze leak.. After persistent calls, my mom got the car in for service at Don Joseph. And in fact, they said the Avalon needed a new water pump. The salesman stated that "we stand behind our product." After much hassle, my mom had to fight for paying for the 1/2 of cost of repair ($300). Totally unacceptable. The leak should have been noticed before the car went for sale on the lot. And the nerve of the dealership making my mother sign a disclosure on her trade-in car; where in turn, they sold my mom a car with a bad water pump.
M.G.C.5/29/2015 03:45:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Service/Parts on Friday at 3;00 pm
A single lost car key with no back up can truly wreck a day or a few of them. I called Don Joseph Toyota and was connected to Parts/Service asking for help. Never have I come across a representative so willing to help as Brian in service at Don Joseph Toyota in Kent Ohio. Without knowing it he single handely saved me and my whole family from a weekend of disaster without our car. He put in time and effort and went the extra mile to help us. I am truly appreciative and grateful. If only there were more Brians in positions like his to help people. Thank you Brian most sincerely!
Seymour2310/14/2014 01:46:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Wendy Ferrell
I have now bought two Toyota Camry's from this dealership. And sold one back to them in a hurry to help me deal with a major life circumstance. In all my interactions they have been up front, honest and fair. They even went above and beyond to make sure I felt good about the experience as a customer. They are a dealership that wants to do more than sell you a car, they want to make sure you are happy and the car fits your needs.
Kahlan305/08/2013 11:53:32 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Janine
I leased a Camry from Don Joseph. While working out the details, we had to add more money three times in order to get to the payment we were ok with after the first agreement. We agreed To go ahead with the deal anyway to get out of a worse deal from Fred Martin. We decided to buy the Camry but wanted to go through our own bank so we could get a better rate. We have had nothing but trouble with Don Joseph in trying to get this deal done. Even my finance manager at the bank is astounded by how Don Joseph is handling all this. We have had to rework this deal with them two times now and still have yet to find out if this second time is actually going to go through or not due to their incompetence. Janine was very rude on the phone and even hung up on our bank official. When we got ahold of the general manager, he assured us that everything would be taken care of, but went back on his word which is what caused us to have to rework the deal. We also bought a Rav 4 from Don Joseph that was supposed to be 4wd but was not. We will never return to Don Joseph.
kbldwn3/30/2013 03:59:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Marilyn Bonina
Over a period of 3 days Marilyn and staff tried to get me financed and in a car that fit my needs. Marilyn was courteous, understanding, and positive. She gave me a 110%, even giving up time on her day off. I truly appreciated all of her efforts and the few laughs we had.Thank you.
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