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VanDevere Buick Kia

300 W Market StAkron, OH 44303
1-855-234-85831-855-234-8583
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Services and Amenities

  • Service Centers
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
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Why You Should Buy a New Car From Us

The VanDevere "Advantage *Home of the FREE Warranty Forev"er! *Free CarFax Report *3 Day Hassle Free Return Policy *FREE car wash for Life *2 Paintless Ding Repairs, 1st ... Read more
The VanDevere "Advantage *Home of the FREE Warranty Forev"er! *Free CarFax Report *3 Day Hassle Free Return Policy *FREE car wash for Life *2 Paintless Ding Repairs, 1st year of Ownership *#1 In Service! We'll Fix It Right the 1st Time or We'll Give You Your Next Oil Change *We'll Pick Up Your Car, Service it, and Deliver it Back to You at NO CHARGE *Free Courtesy Transportation to Work or Home *State of the Art Collision Center *Service Price Match Guarantee *WHY GO ANYWHERE ELSE!

Why You Should Buy a Used Car From Us

The VanDevere "Advantage" *Home of the FREE Warranty Forever *Free CarFax Report *3 Day Hassle Free Return Policy *FREE car wash for Life *2 Paintless Ding Repairs, 1st y ... Read more
The VanDevere "Advantage" *Home of the FREE Warranty Forever *Free CarFax Report *3 Day Hassle Free Return Policy *FREE car wash for Life *2 Paintless Ding Repairs, 1st year of Ownership *#1 In Service! We'll Fix It Right the 1st Time or We'll Give You Your Next Oil Change *We'll Pick Up Your Car, Service it, and Deliver it Back to You at NO CHARGE *Free Courtesy Transportation to Work or Home *State of the Art Collision Center *Service Price Match Guarantee *WHY GO ANYWHERE ELSE!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised pric ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. All New vehicles priced at a Sale Prices includes all rebates and incentives any incentivized interest rates in lieu of rebates. For All New Vehicles listed at MSRP Call 1-888-300-5127 For Sale price and any Current rebates or Low Apr's
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.3
    Friendliness
  • 4.3
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 46 
Joe Nickel7/16/2016 12:20:04 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jeanette Stefanka
Very sad, took my wife's car in for an oil change that i bought from VanDevere on Odom was told I had to bring it in for the 6 month oil change or my lifetime warranty was no good , my wife works at home so we are lucky to put 2,000 miles a year on our cars, after schedule change we had to go to the vanDevere on Market st. Well first my wife told them the radiator fan was making noise and please look at it, we were told that they don't have anybody there after 4 pm that can do that only oil changers, then my wife asked them to save her oil from the oil change because the vandevere on odom said they can put it it a container for her to take because there were so few miles on her car, we told the guy that and he said he was leaving but would tell service. We waiting 2 hours in their waiting area and it is a nice waiting area with coffee and snacks, problem is we saw 9 people go in and out of the doors where we were and no one person smiled or said hello. The lady came out and said they can't save our oil and we should not have been told we can have it back. After the person pulled my wife's car out we watched him back it in the space outside and thought ok good deal we are done, we go outside and see 2 white marks on the front bumper, my wife went back in and got the lady that we just payed $140.00 - $101.00 oil change and $39.00 for engine filters, my wife said you got to be kidding me your guy hit a white car and said nothing, then she stated I am very unhappy and the lady from VanDevere said I understand you are unhappy I am very upset also, I am her after hours and need to pickup my nephew with a disability, and told us she would have the service manger call us because there was nothing she could do everybody was gone, and she said we could bring back to get it fixed. My wife said this is ridiculous we live 2 hours away. She said she would tell Manager 1st thing in morning, next day I waited until 3pm and asked my wife if anybody called, she said no I called and they said the Manager was in meeting and would relay my message to call my wife. No call and next day, I called back and left voice message with Manager and no call, my wife called back 3 hours later and got the lady that said she would tell her Manager to call 1st thing, and she was busted out and after my wife got the Manager she found out the lady did not tell him. The Manager said he was very upset with the service we got and the next time we are in he wants to sit down with my wife and talk to her. VERY BAD PLACE-BAD SERVICE, I don't understand how they have gotten that big of a dealership with this kind of treatment to people. GM ask for a report of the dealership and I am going to let them know what kind of dealership is selling their cars.
VanDevere Buick responded to this review
7/16/2016
Hello, I would like to first apologize about your negative experience. I have personally forwarded this message on to our service manager and will have him look into what happened. We hate to see our customers leave with a less than exceptional service experience.
Bebe Tristano4/15/2016 07:55:30 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ron Brunty
Ron Brunty is awesome, very knowledgeable, personable.. Helped us with our purchase of our Buick Encore.. Set up phone explained all features, walked us through everything. Customer Service great, showroom very clean, and my granddaughter said they have great snacks!! I highly recommend Vandevere great dealership..
Buickgal201511/10/2015 11:23:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richie Fontes
Richie was very friendly and patient with me as I went from car to car. Richie made the entire process painless & actually enjoyable! Hats of to Richie...will recommend EVERYONE to come see you!
carbuyteresa820158/09/2015 09:36:33 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Eash
I expected to be pressured by a pushy salesperson - Eric was the total opposite. He was friendly, accommodating and probably the most enthusiastic salesperson I have ever met! I picked up my new car on a Thursday (the next day was my birthday). Eric surprised me with a bouquet of balloons tied to my new car to help celebrate my birthday. Balloons were even in the trunk- what a guy! The entire process was easy, and Eric made my experience at VanDevere very enjoyable. I will definitely refer my friends & family to Eric Eash at VanDevere Buick! P.S. - I love my new car!!!
mrshoey326/05/2015 01:18:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy Browne
I just want to say that Eric Eash got me a great deal and his customer service was awesome! If you haven't had any luck and you are looking for someone who cares and is willing to help then Eric is your guy! He even came to pick me up from work because I didn't have a car at the time! Courtney from promo is awesome as well and I am very grateful for the both of them. Rock on guys and I will be sending some clients your way! I am from Euclid, OH and I can't believe with the shape my credit was in that I was able to get this great of a deal! Thanks Eric for your hard work! Sheronika
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VanDevere Buick Kia : Akron, OH 44303 Car Dealership, and Auto Financing - Autotrader