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VanDevere Chevrolet

1490 Vernon Odom Blvd.Akron, OH 44320
1-877-589-08751-877-589-0875
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
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Why You Should Buy a New Car From Us

PRICE MATCH GUARANTEE!! *HOME OF THE WARRANTY FOREVER *Free CarFax Report *3 Day Hassle Free ExchangePolicy *FREE car wash for Life * 2 Paintless Ding Repairs, 1st yea ... Read more
PRICE MATCH GUARANTEE!! *HOME OF THE WARRANTY FOREVER *Free CarFax Report *3 Day Hassle Free ExchangePolicy *FREE car wash for Life * 2 Paintless Ding Repairs, 1st year of Ownership * #1 In Service! We'll Fix It Right the 1st Time or We'll Give You Your Next Oil Change * We'll Pick Up Your Car, Service it, and Deliver it Back to You at NO CHARGE * Free Courtesy Transportation to Work or Home * State of the Art Collision Center * Service Price Match Guarantee

Why You Should Buy a Used Car From Us

*HOME OF THE WARRANTY FOREVER *Free CarFax Report *3 Day Hassle Free Exchange Policy *FREE car wash for Life * 2 Paintless Ding Repairs, 1st year of Ownership * #1 In Se ... Read more
*HOME OF THE WARRANTY FOREVER *Free CarFax Report *3 Day Hassle Free Exchange Policy *FREE car wash for Life * 2 Paintless Ding Repairs, 1st year of Ownership * #1 In Service! We'll Fix It Right the 1st Time or We'll Give You Your Next Oil Change * We'll Pick Up Your Car, Service it, and Deliver it Back to You at NO CHARGE * Free Courtesy Transportation to Work or Home * State of the Art Collision Center * Service Price Match Guarantee

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. All New vehicles priced at a Sale Prices includes all rebates and incentives any incentivized interest rates in lieu of rebates. For All New Vehicles listed at MSRP Call 1-888-230-6215 For Sale price and any Current rebates or Low Apr's.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.2
    Quality Of Work
  • 4.5
    Friendliness
  • 3.8
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 174 
Cbass5/26/2015 03:33:11 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Neel Gangoda
I went there to buy a truck talked to them on the phone told them what truck and that I was very interested , they asked me what time I could be there , so I told them , and when I got to the dealership they sold it as I was walking in , so they told me they would locate another and get it for , so I said that is fine keep in touch and let me know how it is going.so a week went by and I called up and asked how it was going, they told me they were working on a deal to get it , I said ok let me know , a couple days later they called and said we are still working on getting it I said ok could you let me know how it is going tomorrow, they said yes , well that was last Tuesday so I guess they didn't really care to sell a truck , so I went elsewhere this weekend and got one.
treetopper4/12/2015 03:50:46 PM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Nathan Snyder
Failed correct diagnosis on repair.technician didn't know enough to unhook battery so system could reset itself quoted me 2800.work didn't need done.
terry the trusting one3/30/2015 10:16:17 AM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Alex Louy
I am a retired disabled older man with very specific needs and wants that's was searching for information on the internet, after a week of reading reviews I decided to contact VanDever's website for the information but could not get the answers I wanted so I made a appointment to go to the dealership on a snowy cold Saturday, Alex Louy walked out the door in 10 degree weather and waited till I got out of my truck and greeted me warmly and stood with me while I asked the questions I wanted, he could not answer them so he invited me inside then it happened, I somehow went from trying to get information to test driving a new truck so even though I wasn't in the market to get a new truck just yet I decided to see if they could meet my needs and wants, the first truck would not work for me but the second one was perfect, They wanted me to take delivery of the truck that night but I said no because I had already learned about third party approval and would not go thru that again so I went back on Monday only to be told I could not get the truck for reasons I still don't understand because there was only $4000.00 difference between the one I got and the one I wanted. Since I could not get what I wanted I told all involved the 5 things I wanted and that the one option would be a deal breaker if it was not in the truck, I was very very specific in exactly what I wanted in the deal breaker and was insured it was in the truck and after test driving the truck 2 times I keep asking if it was on it and I was showed it was there by the window sticker as being installed, at 730 pm after being there a few hours I was very tired and needed my medications and told Alex to please get my keys to my truck and let me go home and sleep on it then the new car salesman came over and started overcoming my reasons for leavening, he even pointed out on the board that only one car had gone out that day and needed to close this deal so the pressure was on and I ended up signing, when Alex introduced me to all the features of my new truck it was only then I discovered it did not in fact have the one option I had been very specific on, being very tired and 3 hours past my medication I left and came back the next morning to discuss my problem with the new car sales manager and to exercise there 3 day trade policy only to be told there was nothing they could or would do, I followed up by calling and leaving a message on the owners voicemail and he never returned my call, I called GM's customer service and filed a complaint and the representative told me I would get a call from the General manager at VanDevere within a few days and I never have received a call from him either, I have made 2 payments so far and not one person has ever contacted me to even discuss my problem, I stopped in and talked with mike and he asked me what he could do and I told him only to find out 2 weeks later that they couldn't/wouldn't do any thing they could do and after following up with GM they told me that even though I was mislead in what I was getting I accepted the vehicle and had to live with it so there 3 day return policy does not apply at least in my case, there 100% customer satisfaction does not apply, the owner and general manager cant be bothered by the customers and no one can take the time to call and at least say I am sorry, bottom line I was cheated big time on my trade, lied on 3 things and mislead in one very important and specific option I fully discussed I needed in a vehicle being told it was in the truck only to find out it wasn't all in the sakes of getting a vehicle out the door that night, I will never ever do business again with VanDever again and it is sad I read all the good reviews it just makes me wonder how I could have been so unlucky, I intend to follow up with BBB and may take further measures. If anyone one wants to hear the full story contact me flbiss@yahoo.com
Tonya3/11/2015 01:43:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brandon Howard
I drove into the dealership with a 2002 Chevrolet Malibu and drove out in a 2015 Chevrolet Malibu. Initially I browsed the online site and When I seen the 2015 Malibu, I knew I had to have it. After receiving a call, I went into the dealership and Brandon worked some Magic and got me Approved for a brand new car. My first thought was to just test drive the car, but who would have thought I would be leaving with it. Brandon was very professional. He walked me through every step of the process and ensured that I was happy with my purchase when I left. He went above and beyond his duties and helped me by explaining some of the car controls and options that it came with. This was my very first New Car Purchase and Brandon knew I was nervous and helped me through the process. I would highly recommend Brandon as the Go To Guy for Your next car purchase. Thank you Brandon and Team!!
james mclamara2/19/2015 09:00:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Shawn Cooper
Hi my name is James. I was lookin for a lexus, which I found at your location.A 2002 lexus RX300,When I was asked if I had a trade in I said yes but I could not get it out of my driveway due to ice and snow.Shawn said not to worry he would get it to the car lot. he showed up the next morning with two men with temps at-8 degrees below zero, and they shoveled and chipped the ice and snow, and got my car to the car lot .and gave me a good trade amount which allowed me to buy the lexus.I cannot praise your team of men enough for what they did.and how the exsperiance I had at your dealership was.,It was like I was at a family reueion.as I watched every one there act towards each other.all I can say mr VanDevere is you have a BIG family.and one to be proud of. THANK YOU AGAIN!!! 2/19 2015
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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