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Montrose Ford Fairlawn

3960 Medina RoadAkron, OH 44333
1-888-456-39111-888-456-3911
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Since 1983, Montrose Ford has been a member of the Greater Akron community. You'll be confident choosing Montrose Ford in Fairlawn for your next new Ford vehicle.

Why You Should Buy a Used Car From Us

Ask about our Montrose 100+ Unlimited Mileage Warranty for Twelve Months from the Date of Purchase on eligible pre-owned vehicles. Visit MontroseFordAkron.com for photos, ... Read more
Ask about our Montrose 100+ Unlimited Mileage Warranty for Twelve Months from the Date of Purchase on eligible pre-owned vehicles. Visit MontroseFordAkron.com for photos, videos and special offers!

Dealer Disclaimer

All prices are plus tax, title, license, factory delivery and dealer documentation fees. Pricing includes all applicable manufacture rebates and incentives. With lenders ... Read more
All prices are plus tax, title, license, factory delivery and dealer documentation fees. Pricing includes all applicable manufacture rebates and incentives. With lenders credit approval. Not all buyers may qualify for all applicable rebates or incentives. We strive to ensure all pricing and information contained in this website is accurate. Dealer reserves the right to refuse any sale due to pricing errors and will not be held responsible for any errors resulting from inaccurate details.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 36 
FredB7/03/2016 07:53:16 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob McClure, Branson Gainer
Found the car I was looking for online and called to be sure it was still in stock half expecting to be told yes it was to find it had magically just been sold (Like another dealer did recently). Fortunately, I was wrong! I had spoken with Branson Gainer when I called. When I arrived he was with another customer and he introduced me to Bob McClure, who helped me through the rest of the buying process. The entire staff, Bob and Branson were very pleasant and helpful. There was absolutely NO high pressure to make the purchase nor to sell extras. It is apparent to me that Montrose Ford and its staff work hard to develop a relationship with their customers, not just to "Make the sale". Thank you! Bob, Branson and everyone at Montrose...We'll be back.
Smiley4/30/2016 11:09:43 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:John, Dan, (sales), Tricia (finance)
Thank You John for your patience and taking the time to help me understand the difference in the two different models I was considering. By using an illustration what each had to offer on paper instead of just handing me a catalog went along way. Your assurance that the vehicle I was going to test drive was apples to apples to the one I would be purchasing. Your explanation and knowledge on packaged options was very helpful when trying to get just the right combination of what we wanted. You heard what I said on the color and option selection I was looking for and DID NOT try and sell me on something I had NO interest in. This was a very friendly and yet personable experience, Thank You once again John, we will definitely recommend Montrose Ford and John Fahrner as the go to dealership for you New car purchase. Smiley
Globug322/25/2016 01:36:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Maurice Wilder
On Feb 18 2016 I leased a 2016 Ford Edge . My salesman Mo Wilder was excellent. He is out of the Hermitage GMC store but still sold did everything he could to help me purchase my ford edge. He always goes above and beyond his job duties to make sure that I am happy with my purchase. He took a lot of time to go over everything with me and never rushed me. The staff at Montrose are all very kind and willing to help out. Excellent Buying experience
Lsmth9/26/2015 11:49:44 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Didn't care enough to remember names. The incident happened on 9/26/2015 at 1230pm
I did some research for a certified pre-owned 2013 Ford Taurus Limited. I viewed several websites and selected the car I wanted. The car was located at Montrose Ford Fairlawn, in Akron Ohio. I contacted their company and asked if the car was available for a test drive. I explained I lived almost 2 hrs away and I was looking to purchase my next vehicle. Customer service stated the car was available to view, ready to test drive, and suggested I schedule an appointment. I scheduled the appointment and was instructed to meet a particular sales rep when I arrived. When I walked in, I was greeted with a sales rep. I said that I had a scheduled appointment to see a particular person. The sales rep stated the person I requested was the general manager, and he didn't have time to see all of the customers. So he decided he was going to help me and began by asking personal information. I immediately showed him the Carfax report and the description of the car. He ignored me, until I stated I drove 2 hrs to see this exact car and did not have much time to waste. He say okay, requested my license, and then left to get the keys. I was instructed to meet him outside. After 5 minutes, he walked up to me and stated the car was not available, and it must be on a test drive. So, again I explained that I traveled far and had an appointment. I asked when will the car be available to drive. He leaves and then returns stating that the Owner's son is driving the car temporarily. (So, that indicates that someone's son is possibly racking up the mileage in the car which could possibly sustain more wear and tear.) The sales rep tried to pressure me into test driving other cars, and had the nerve to ask about my financing. I completely lost interest and left. NOTE: Please do not settle for what THEY want you to buy! After all, it is you who will be making the payments for something you really don't want.
Nizzo14998/26/2015 07:28:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jon Krupp
I came in the other day with my husband searching for a truck to purchase in the near future. We were greeted warmly by Jon Krupp. He was very knowledgeable, kind, professional looking, and made us laugh a lot! Haha! Great guy! He made us feel comfortable with him and we gained trust for him. We can't stand sales people, but we were very pleased with this guy and he changed our thinking! It was like we knew him for years he treated us like we were his friends! :-) He showed us exactly what we want and we will be back to get our super hott truck! We are so excited! Thanks Jon and Montrose Ford!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Montrose Ford Fairlawn : Akron, OH 44333 Car Dealership, and Auto Financing - Autotrader